Jobs in the United States

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Added 12 mins ago
Process Controls Engineer
Love's Travel Stops & Country Stores
Hastings, NE
Utilize process historians and analytics tools to monitor performance and identify abnormal conditions.
Added 12 mins ago
Program Manager II, Learning and Technology Lead, Data Centers
Google
Atlanta, GA · Chicago, IL · Kirkland, WA · Portland, OR · San Francisco, CA · Sunnyvale, CA
Lead learning and development tooling evaluation, while piloting emerging technologies that can improve automation, personalization, or analytics.
Added 13 mins ago
Associate, Travel Sales Manager I, Chase Travel
JPMorgan Chase
Kingman, AZ
Experience leveraging data analytics to inform sales strategy and accelerate growth
Added 13 mins ago
Senior Associate, Travel Sales Manager II, Chase Travel
JPMorgan Chase
Kingman, AZ
Experience using analytics to inform sales strategy and drive growth
Added 13 mins ago
Director of Content Strategy
Jobgether
Remote, United States
Experience using content analytics, audience insights, and performance metrics to evaluate effectiveness and guide strategic decisions.
Added 13 mins ago
Sr Program Mgr - Benchmarking & Strategy, AMXL Benchmarking
Amazon
Tempe, AZ
…environments, including forecasting workforce needs and leveraging analytics to drive program…
Added 13 mins ago
Fraud Team Leader - Card Fraud Recovery
JPMorgan Chase
Tempe, AZ
…fraud detection will be key aspects of your role. Your data analytics skills will help interpret models and provide continuous insights. Excellent customer service skills will be essential…
Added 14 mins ago
Senior IT Manager -Manufacturing Digital Transformation
Medtronic
Tempe, AZ
…accelerate digital transformation through MES, IIoT, manufacturing analytics, Hyper-Automation, AI, and connected factory…
Added 14 mins ago
Technical Consultant – Process Quality Products
Applied Materials
Phoenix, AZ
Understanding of AI or machine-learning concepts, data pipelines, model deployment, analytics, optimization, or industrial AI applications.
Added 14 mins ago
I
Sales and Marketing Rotation Program (Technical) - College Graduate
Intel
Phoenix, AZ
- $83,560 to $117,960 USD / year
B.S. degree in Engineering, Computer Science, Artificial Intelligence, Machine Learning, Deep Learning, Robotics, Data Analytics, Computer Engineering, or a related discipline.
Added 14 mins ago
Executive Director, Technology Business Risk and Controls - Data and AI
USAA
Phoenix, AZ
…assessing, monitoring, and mitigating risks associated with data, analytics, artificial intelligence, and emerging technologies. This role is accountable for driving association-wide risk…
Added 14 mins ago
Senior Analyst, Compliance Technology
Coinbase
Phoenix, AZ
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
Added 14 mins ago
Business Intelligence Analyst
Highmark Health
Phoenix, AZ
…gather, organize, and present data to users. Presents meaningful analytics to the business in non-technical terms and formats. Creates basic and ad hoc reporting for users. Trains users on…
Added 14 mins ago
Intern
City National Bank
Phoenix, AZ
Our internship opportunities span three major areas of focus -- Credit and/or Finance, Data Science/Data Analytics, and Project Coordination-- and are part of City National teams including…
Added 14 mins ago
P
Oncology Key Account Director Arizona, New Mexico
Pfizer
Phoenix, AZ
- $176,600 to $294,300 USD / year
Added 14 mins ago
Director, Drug Product and Process Development
Otsuka America Pharmaceutical Inc.
Phoenix, AZ
…acting injectables, product life cycle management, and process…
Added 14 mins ago
RESEARCH DATA ANALYST
State of Arizona
PHOENIX, AZ
Provider Upskilling and Retention Analytics: Design statistical indicators and predictive frameworks to identify opportunities for provider upskilling, residency expansion, and preceptor…
Added 14 mins ago
Archer IRM Developer / Administrator
Cognizant
Phoenix, AZ
We are seeking an experienced Archer IRM Developer / Administrator to design, configure, enhance, and support enterprise Governance, Risk, and Compliance (GRC) solutions. This role will…
Added 14 mins ago
AT
Principal User Experience Designer
Akamai Technologies, Inc.
Phoenix, AZ
- $139,300 to $250,700 USD / year
Using generative and evaluative research, product analytics, and customer insights to guide and validate design decisions
Added 14 mins ago
Business Analytics Advisor - Remote
The Cigna Group
Phoenix, AZ
The Business Analytics Advisor on the Provider Experience & Operations (PX&O) Health & Enablement Data Analytics team at The Cigna Group will deliver advanced analytics and decision support…
Added 14 mins ago
C
AI-Augmented Data Analyst
Cognizant
Phoenix, AZ
- $115,000 to $135,000 USD / year
…operational functions. You will be a valued member of the Data & Analytics team and work collaboratively with business stakeholders, data engineers, and technology partners to deliver…
Added 14 mins ago
C
Lead Data Engineer-Snowflake
Cognizant
Phoenix, AZ
- $115,000 to $135,000 USD / year
…operational excellence. You will be a valued member of the Data & Analytics team and work collaboratively with business stakeholders, data architects, analysts, and engineering teams to…
Added 14 mins ago
Sr Director of Autonomous Vehicle Maintenance Programs
Transdev
Phoenix, AZ
…capabilities, leveraging advanced diagnostics, telematics, data analytics, and AI-enabled maintenance technologies to drive continuous improvement and optimize fleet…
Added 14 mins ago
Executive Director
National Multiple Sclerosis Society
Phoenix, AZ
Expertise in AI, predictive analytics, and CRM tools to utilize sales pipeline automation, donor journey mapping, and forecasting donor trends, with a strong emphasis on acquiring new…
Added 14 mins ago
Digital Content Coordinator
State of Arizona
PHOENIX, AZ
The candidate should have skill in: digital marketing and analytics and using measurement and analytical tools to assess outcomes and modify strategies; working with website content…

Amazon

Sr Program Mgr - Benchmarking & Strategy, AMXL Benchmarking

Tempe, AZ, United States

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Job details

Experience: 3+ years of program or project management experience
Posting language: English
Posted: Aug 31, 2026

Original job description

Description

We are seeking a strategic, analytically rigorous Senior Benchmarking and Strategy Program Manager to join the AMXL Global Benchmarking team. This role goes beyond study execution - you will own the end-to-end benchmarking lifecycle from intake through partnered implementation, lead complex multi-stakeholder studies, develop frameworks and methodologies, and translate competitive insights into actionable recommendations that influence operational strategy across a global logistics network. You will serve as a thought leader within the program, shaping the portfolio roadmap, mentoring peers, and driving cross-functional alignment to ensure benchmarking insights result in measurable business outcomes. This is an ideal role for someone who combines deep analytical capability with strategic thinking, stakeholder influence, and a passion for competitive intelligence.

Key job responsibilities

Portfolio & Study Leadership: Own and lead end-to-end competitive benchmarking studies - from scoping and methodology design through execution, analysis, and recommendation development, across multiple concurrent workstreams spanning delivery experience, customer journey, returns, packaging, service quality and more.
Methodology Development: Design and refine research methodologies including vendor/carrier interviews, competitive journey mapping, and phase-gated infrastructure assessments to ensure rigorous, repeatable, and scalable study frameworks.
Strategic Recommendations & Influence: Synthesize complex findings into clear, actionable recommendations with quantified business impact; present to senior leadership and cross-functional stakeholders to drive investment decisions and operational changes.
Cross-Functional Program Management: Lead working relationships with stakeholders across Customer Experience, Operations, Learning and Development, Packaging Strategy, Returns, and Services teams to ensure recommendations move from insight to implementation.
Implementation Tracking & Accountability: Own the connection between benchmarking output and operational action - track recommendation implementation, measure impact, and report progress to leadership through regular business reviews.
Roadmap & Intake Management: Shape the benchmarking portfolio roadmap by evaluating incoming study requests, prioritizing based on strategic value and business impact, and managing the team's intake pipeline to balance capacity with demand.
Knowledge Systems & Competitive Intelligence: Build and maintain scalable knowledge management systems that make competitive intelligence accessible, current, and actionable for partners across the organization.
Stakeholder Engagement & Communication: Host regular engagement forums (office hours, working groups, stakeholder reviews) to share findings, gather feedback, and maintain alignment across a broad partner ecosystem.
Mentorship & Team Development: Provide guidance and thought partnership to junior team members, elevating the quality of study execution and analytical rigor across the team.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

The AMXL Global Benchmarking team drives competitive intelligence and operational excellence across Amazon's worldwide heavy-bulky logistics network. Our AMXL network is a cornerstone of operations, facilitating the seamless delivery of oversized and specialized items to customers' doorsteps through four distinct building types: IXDs (Inbound Cross Docks), FCs (Fulfillment Centers), SCs (Sort Centers), and DSs (Delivery Stations). The Global Benchmarking team supports these building types and the teams that run them by executing end-to-end competitive benchmarking studies - including north star metrics, competitor analysis, and customer journey evaluation. We translate best practices and industry insights into actionable recommendations that inform operational standards, enhance customer experience, and support AMXL's growth strategy. We are a small, high-impact team that values intellectual curiosity, structured execution, and a passion for understanding how the competitive landscape shapes the services we deliver.

Basic Qualifications

3+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tempe - 115,600.00 - 160,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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