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Added 4 mins ago
J
Senior Sales Manager- Financial Services
Jobgether
Remote, United States
- $135,000 to $160,000 USD / year
We are seeking an experienced and results-driven Senior Sales Manager to lead and scale a high-performing business development team within the financial services industry. In this hands-on…
Added 9 mins ago
HVAC Mechanic I - Central Prison
Adult Correction
Wake County, NC
Documented knowledge of the design and operations of pneumatic control systems.
Added 13 mins ago
Project Controller 4 (Program Cost Control Analyst 4) - 31035
Huntington Ingalls Industries
Pocasset, MA
…applications. Serving customers in more than 30 countries, HII provides design, autonomy, manufacturing, testing, operations and sustainment of unmanned systems, including unmanned…
Added 13 mins ago
Fire Sprinkler Assistant Project Manager
Impact Fire
MA · Southborough, MA
…Fire Sprinkler Projects Group is seeking an Assistant Project Manager who is motivated, detail-oriented, and eager to grow. In this hands-on role, you’ll work alongside experienced Project…
Added 13 mins ago
Sr. Manager, Internal Audit
J&J Family of Companies
Raynham, MA
The Senior Manager, Internal Audit plays a critical leadership role in strengthening the control environment, risk management, and governance processes across DePuy Synthes. This role…
Added 13 mins ago
Director, ASAT Systems and Technology Sciences
Bristol Myers Squibb
Devens, MA
…analytical capabilities supporting Cell Therapy laboratory…
Added 13 mins ago
Supervisor Drug Authorization
Dana-Farber Cancer Institute
BROOKLINE, MA
Participates in regular interdepartmental meetings with Access Management, Billing, and Clinical Operations to align workflows and communicate policy updates. Performs additional…
Added 13 mins ago
Philanthropy Assistant, Annual Giving
Dana-Farber Cancer Institute
BROOKLINE, MA
…Prospect Management team. The position coordinates fundraising operations, donor meetings and visits, and prospect management outreach efforts. The role maintains records and systems,…
Added 13 mins ago
Manager, Nursing Operations
Beth Israel Lahey Health
Charlestown, MA
The Manager, Nursing Operations is a member of BILH’s System Nursing Team that provides advisory and project management support to high-priority initiatives across both clinical and…
Added 13 mins ago
Sr. Global Category Manager - Sensors and Pneumatics, Electromechanical Strategic Sourcing Team
Amazon
North Reading, MA · N Reading, MA
The Strategic Sourcing team is seeking an experienced Sr. Global Category Manager for Sensors and Pneumatics (Robotics Applications) with a strong technical background in sensor…
Added 13 mins ago
Assistant Nurse Manager (Vascular Access & Transport Team)
Veterans Affairs, Veterans Health Administration
Brockton, MA
Added 14 mins ago
FM
Sr QMSR Manager
Fresenius Medical Care
Waltham, MA
- $122,000 to $205,000 USD / year
…modification, and execution of company policies that affect immediate operations with potential company-wide effect. Implements strategic policies when selecting methods, techniques, and…
Added 14 mins ago
FM
Clinical Implementation Specialist
Fresenius Medical Care
Waltham, MA
- $79,000 to $133,000 USD / year
The Clinical Services Initiatives Manager plays a critical role in coordinating and facilitating the successful implementation of enterprise clinical initiatives across Fresenius Kidney…
Added 14 mins ago
Sr. Director, Accounting and Financial Reporting
Fresenius Medical Care
Waltham, MA
Provide strategic leadership for all accounting activities supporting Manufacturing, Selling, and Marketing operations (CE reportable segment), ensuring alignment with organizational…
Added 14 mins ago
EBI Policy & Training Project Manager, North America
Sanofi Group
Cambridge, MA
Job Title: EBI Policy & Training Project Manager, North America
Added 14 mins ago
Sr. Program Manager (Data Analytics and AI)
Dynatrace
Boston, MA
As a Senior Program Manager, you will be a part of our centralized Strategy & Operations Team. Your role will be critical and highly visible. You will lead enterprise-wide, cross-functional…
Added 14 mins ago
C
Principal Red Team Operator
Citizens
Boston, MA · Westwood, MA
- $120,000 to $210,000 USD / year
Design and execute campaign based attack operations that simulate real world adversary behavior across enterprise environments
Added 14 mins ago
ServiceNow - ServiceNow Industry Workflow Architect - Tech Cons - Open Location
EY
Boston, MA
…will be the senior technical authority responsible for the design, architecture, and successful delivery of advanced ServiceNow solutions (such as Banking Operations, Customer Servicing,…
Added 14 mins ago
Program Manager, Integrated Planning, GEMS, NA Startup
Amazon
Boston, MA
Build and maintain program-level relationships with key partner functions (design, operations, construction, launch, IT, engineering) to drive planning adoption and standardization.
Added 14 mins ago
AR Operations Manager
Dynatrace
Boston, MA
At Dynatrace, we deliver answers and intelligent automation from data at scale. As an Analyst Relations Operations Manager, you will play a critical role in supporting and executing our…
Added 14 mins ago
Senior Manager, Executive Office Operations
Blue Cross Blue Shield of Massachusetts
Boston, MA
The Senior Manager will provide high-level strategic, administrative, and operational leadership to ensure the seamless functioning of the Executive Office. Reporting directly to the Vice…
Added 14 mins ago
Financial Services Technology WAM - Wealth Management Manager
EY
Boston, MA
…technology teams, and third-party platform providers, you will help design, implement, and optimize next-generation wealth management solutions that enhance advisor experiences, improve…
Added 14 mins ago
Senior Quality Engineer
Medtronic
Boxborough, MA · Boston, MA
…with cross-functional teams across Quality, Manufacturing, Operations, Research and Development, and Regulatory Affairs. This is an onsite role with no travel…
Added 14 mins ago
Lab Services Coordinator I
Dana-Farber Cancer Institute
BOSTON, MA
Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab…
Added 14 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Boston, MA
…organization is looking for an experienced Technical Program Manager who has experience applying technical expertise and organizational skills to drive execution of child safety programs -…

Amazon

Sr Program Mgr - Benchmarking & Strategy, AMXL Benchmarking

Nashville, TN, United States

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Job details

Experience: 3+ years of program or project management experience
Posting language: English
Posted: Aug 31, 2026

Original job description

Description

We are seeking a strategic, analytically rigorous Senior Benchmarking and Strategy Program Manager to join the AMXL Global Benchmarking team. This role goes beyond study execution - you will own the end-to-end benchmarking lifecycle from intake through partnered implementation, lead complex multi-stakeholder studies, develop frameworks and methodologies, and translate competitive insights into actionable recommendations that influence operational strategy across a global logistics network. You will serve as a thought leader within the program, shaping the portfolio roadmap, mentoring peers, and driving cross-functional alignment to ensure benchmarking insights result in measurable business outcomes. This is an ideal role for someone who combines deep analytical capability with strategic thinking, stakeholder influence, and a passion for competitive intelligence.

Key job responsibilities

Portfolio & Study Leadership: Own and lead end-to-end competitive benchmarking studies - from scoping and methodology design through execution, analysis, and recommendation development, across multiple concurrent workstreams spanning delivery experience, customer journey, returns, packaging, service quality and more.
Methodology Development: Design and refine research methodologies including vendor/carrier interviews, competitive journey mapping, and phase-gated infrastructure assessments to ensure rigorous, repeatable, and scalable study frameworks.
Strategic Recommendations & Influence: Synthesize complex findings into clear, actionable recommendations with quantified business impact; present to senior leadership and cross-functional stakeholders to drive investment decisions and operational changes.
Cross-Functional Program Management: Lead working relationships with stakeholders across Customer Experience, Operations, Learning and Development, Packaging Strategy, Returns, and Services teams to ensure recommendations move from insight to implementation.
Implementation Tracking & Accountability: Own the connection between benchmarking output and operational action - track recommendation implementation, measure impact, and report progress to leadership through regular business reviews.
Roadmap & Intake Management: Shape the benchmarking portfolio roadmap by evaluating incoming study requests, prioritizing based on strategic value and business impact, and managing the team's intake pipeline to balance capacity with demand.
Knowledge Systems & Competitive Intelligence: Build and maintain scalable knowledge management systems that make competitive intelligence accessible, current, and actionable for partners across the organization.
Stakeholder Engagement & Communication: Host regular engagement forums (office hours, working groups, stakeholder reviews) to share findings, gather feedback, and maintain alignment across a broad partner ecosystem.
Mentorship & Team Development: Provide guidance and thought partnership to junior team members, elevating the quality of study execution and analytical rigor across the team.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

The AMXL Global Benchmarking team drives competitive intelligence and operational excellence across Amazon's worldwide heavy-bulky logistics network. Our AMXL network is a cornerstone of operations, facilitating the seamless delivery of oversized and specialized items to customers' doorsteps through four distinct building types: IXDs (Inbound Cross Docks), FCs (Fulfillment Centers), SCs (Sort Centers), and DSs (Delivery Stations). The Global Benchmarking team supports these building types and the teams that run them by executing end-to-end competitive benchmarking studies - including north star metrics, competitor analysis, and customer journey evaluation. We translate best practices and industry insights into actionable recommendations that inform operational standards, enhance customer experience, and support AMXL's growth strategy. We are a small, high-impact team that values intellectual curiosity, structured execution, and a passion for understanding how the competitive landscape shapes the services we deliver.

Basic Qualifications

3+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tempe - 115,600.00 - 160,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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More about this job

Skills

Logistics
Coaching
Leadership
Packaging
Research
Program management
Customer experience
Prioritization
Stakeholder management
Communication skills
Team building
Project management
Adult education
Forecasting
Recruitment
Mental health

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