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Customer service associate
Dollar Tree
El Paso, TX
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added just now
Customer Service Associate
Dollar Tree
Brookfield, IL
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added just now
Customer Service Associate
Dollar Tree
Aurora, CO
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added just now
Customer Service Associate I
Dollar Tree
Greenville, TX
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added just now
Customer Service Associate
Dollar Tree
Grandview, MO
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 8 mins ago
HR
ProSales Associate (Early Career Sales Program)
Herc Rentals
Fife, WA
- $31 to $33 USD / hour
The ProSales Associate role is designed for early career professionals who are eager to build a long term career in sales. ProSales Associates participate in Herc Rentals’ exclusive Black…
Added 8 mins ago
Personal Banker Mt. Vernon
Wells Fargo
MOUNT VERNON, WA
Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch Network. In this frontline role, you will build relationships with customers by supporting everyday…
Added 8 mins ago
District 2 - Assistant Store Leader
Kroger Family of Companies
Bellevue, WA
Responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and profit results.…
Added 8 mins ago
Finance Associate, Reality Labs
Meta
Redmond, WA
Finance Associate, Reality Labs Responsibilities:
Added 22 mins ago
Maintenance Technician
CBRE
Troutdale, OR
…join our global network of professionals supporting client operations across CBRE. Looking for growth and career advancement? We offer opportunities for advancement after successful…
Added 22 mins ago
W
(USA) Pharmacy Manager-$30K Sign On Bonus
Walmart
Mcminnville, OR
- $112,000 to $197,000 USD / year
…policies and local State and Federal guidelines Manages Pharmacy Operations Conducts Associate meetings to identify and respond to their needs concerns and issues related to pharmacy…
Added 22 mins ago
Model Development & Decision Science Director
Columbia Bank
Lake Oswego, OR
…Partners closely with business, technology, risk, compliance, and operations stakeholders to deliver scalable, well-controlled, and production-ready analytics solutions that improve…
Added 22 mins ago
UO
Operations Coordinator
University of Oregon
Eugene, OR
- $19.94 to $29.62 USD / hour
…staff and managers who provide administrative, strategic, and operations support to multiple academic departments in CAS. ASU6 includes the Departments of Biology, Chemistry and…
Added 22 mins ago
Registered Nurse - Vascular Access
Veterans Affairs, Veterans Health Administration
Portland, OR
Added 22 mins ago
Store Manager
Extra Space Storage
Portland, OR
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
Added 22 mins ago
Registered Nurse - Vascular Access (Intermittent)
Veterans Affairs, Veterans Health Administration
Portland, OR
Added 22 mins ago
Personal Banker Silicon Forest
Wells Fargo
PORTLAND, OR
Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. In this frontline role, you will build relationships with customers by supporting everyday banking…
Added 22 mins ago
Associate Personal Banker Salem Main
Wells Fargo
SALEM, OR
Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. In this frontline role, you will build relationships with customers by supporting everyday banking…
Added 23 mins ago
IL
Part Time Before/After School Site Director - Parker, CO Area
Innovation Learning, LLC.
Parker, CO
- $25 to $29 USD / hour
- Part-time
The Head Coach serves as the leader of an after-school program site, creating a safe, engaging, and supportive environment for children. This hands-on leadership role combines youth…
Added 30 mins ago
Plumber Senior
University of Kansas
Lawrence, KS
…nine paid holidays plus one discretionary day, a retirement program, medical & dental insurance, life and disability insurance, other benefit plan options, and State of Kansas discounts…
Added 31 mins ago
Package Assembly Production Coordinator (Olathe, Kansas (KS), US, 66061)
SPX
Olathe, KS
…in the successful execution of our cooling tower production operations. Under direct supervision, you will coordinate the planning, scheduling, and monitoring of materials and production…
Added 35 mins ago
UO
Open Rank- Assistant Professor, Associate Professor of Clinical Practice
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
Job Title: Open Rank- Assistant Professor, Associate Professor of Clinical Practice
Added 35 mins ago
UO
Open Rank-Instructor, Sr. Instructor, Assistant, Associate, Professor
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
is seeking applicants for full-time faculty positions at the Instructor, Senior Instructor, Assistant Professor, Associate Professor, or Professor level. Applicants should be enthusiastic…
Added 35 mins ago
UO
Associate Professor of Arctic Sciences and Environmental Intelligence
University of Colorado Denver
Boulder, CO
- $120,000 to $137,000 USD / year
The University of Colorado Boulder is recruiting a tenure track faculty member at the Associate Professor level whose research advances understanding and prediction of the changing Arctic,…
Added 35 mins ago
UO
Open Rank - Assistant, Associate, Professor (tenure-eligible)
University of Colorado Denver
Aurora, CO
- $130,000 to $185,000 USD / year
…candidate's qualifications, research focus, and alignment with program needs, appointments may be made in either…

Closed listing

Amazon

Sr. Program Manager DA Eligibility, Worldwide DSP Performance

Bellevue, WA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of program or project management experience
Posting language: English
Posted: Jul 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

The Sr. Program Manager, Eligibility is a cross-functionally strategic, analytical, and influential role responsible for leading the end-to-end eligibility and screenings program globally - including background checks, drug testing, as well as alternative screening methodologies. The PM owns the creation and implementation of policy, programmatic and tech changes to Delivery Associate (DA) screenings and eligibility. The PM must influence Senior leaders through written communication of policy and program changes which explain the greater impact to the business. In addition, the PM will deliver multiple projects at once.

This position requires a leader with tenacity and exceptional business judgment who serves as both the tactical and strategic partner to cross-functional teams supporting Delivery Service Partner (DSP) and DA onboarding and eligibility. The Sr. Program Manager defines screening and eligibility policy, programs, and mechanisms in a complex and ambiguous space, ensuring organizational success while delivering a globally scalable experience leveraging tech and programmatic enhancements. This role requires a leader with solid analytical abilities, sound business acumen, and exceptional written and oral communication skills. Additional responsibilities will encompass the project development lifecycle, from requirements gathering, and intake management to UAT coordination, and end user training. The Sr Program Manager plays a crucial role in defining/iterating policy and deploying automated solutions to ensure organizational success. This role will own team metrics, and deliver regular reports on progress to leaders, impacting goals that are high in impact and ambiguity, demanding strategic planning, and inputs from large customer segments, such as, (Finance, 3P, Legal, PPT, HR, and DSP organizations) requiring tradeoff decision making for resources, impacting team roadmaps

Key job responsibilities

Manage and oversee various cross-functional programs, ensuring successful delivery.
Develop and refine program strategies and communicate them to drive engagement and action with stakeholder teams
Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.

•Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.

•Foster collaboration with internal and external partners to optimize resource allocation and project success.

•Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.

•Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.

•Identify and mitigate risks, preventing them from escalating into major issues.

•Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.

•Develop, implement, and oversee KPI reporting for mulitiple program portfolios, ensuring clear visibility of milestones and project performance.

•Manage and communicate project budgets effectively.

Address escalations in a timely fashion

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience working cross functionally with tech and non-tech teams
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

About employer

More about this job

Skills

Communication skills
Requirements gathering
Strategic planning
Decision making
Data analysis
Problem solving
Reporting
Project management
Adult education
Recruitment
Mental health

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