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Added 1 min ago
Customer Service Associate II
Dollar Tree
Germantown, MD
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 1 min ago
Car Wash Assistant Manager
Mr. Clean Car Wash
Lawrenceville, GA
As a Car Wash Assistant Manager – Express at Mr. Clean Car Wash, you will support the General Manager in daily operations to ensure smooth, efficient, and customer-focused site performance.…
Added 2 mins ago
Customer Service
Dollar Tree
Ocala, FL
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Customer Service Associate
Dollar Tree
Buffalo, NY
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Ops Supervisor - Station-2
Federal Express Corporation
WEST PALM BEACH, FL
…FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of…
Added 2 mins ago
Customer Service Associate
Dollar Tree
Ravenna, OH
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Customer Service Associate
Dollar Tree
Westerville, OH
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Customer Service Associate II
Dollar Tree
Columbus, OH
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Stocker/Cashier
Dollar Tree
Cumming, GA
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Customer Service Associate
Dollar Tree
Mission, TX
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Customer Service Associate II
Dollar Tree
Bryan, OH
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Customer Service Associate
Dollar Tree
Dayton, OH
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Customer Service Associate II
Dollar Tree
Dayton, OH
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Customer Service Associate
Dollar Tree
Mobile, AL
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 2 mins ago
Customer Service Associate
Dollar Tree
Harvey, LA
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 3 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
CANTON, OH
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 3 mins ago
Customer service associate
Dollar Tree
El Paso, TX
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 3 mins ago
Customer Service Associate
Dollar Tree
Brookfield, IL
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 3 mins ago
Customer Service Associate
Dollar Tree
Aurora, CO
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 3 mins ago
Customer Service Associate I
Dollar Tree
Greenville, TX
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 3 mins ago
Customer Service Associate
Dollar Tree
Grandview, MO
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 7 mins ago
DT
Senior Laboratory Analyst / Technician
Designworks Talent
Phoenix, AZ
- $60,000 to $80,000 USD / year
-  Support daily laboratory operations and learn new methods, equipment, and software as needed.
Added 8 mins ago
OP
Commercial Real Estate & Transactions Associate Attorney
Orion Placement
Los Angeles · Los Angeles, CA
- $160,000 to $195,000 USD / year
Advise clients on facilities operations, property management, and capital improvement projects.
Added 9 mins ago
OB
(WFO) Front End Specialist 1 Part Time
Ollie's Bargain Outlet
Augusta, GA
- Part-time
20% Associate discount on all Ollie’s purchases;
Added 11 mins ago
HR
ProSales Associate (Early Career Sales Program)
Herc Rentals
Fife, WA
- $31 to $33 USD / hour
The ProSales Associate role is designed for early career professionals who are eager to build a long term career in sales. ProSales Associates participate in Herc Rentals’ exclusive Black…

Closed listing

Amazon

Sr. Program Manager DA Eligibility, Worldwide DSP Performance

Bellevue, WA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of program or project management experience
Posting language: English
Posted: Jul 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

The Sr. Program Manager, Eligibility is a cross-functionally strategic, analytical, and influential role responsible for leading the end-to-end eligibility and screenings program globally - including background checks, drug testing, as well as alternative screening methodologies. The PM owns the creation and implementation of policy, programmatic and tech changes to Delivery Associate (DA) screenings and eligibility. The PM must influence Senior leaders through written communication of policy and program changes which explain the greater impact to the business. In addition, the PM will deliver multiple projects at once.

This position requires a leader with tenacity and exceptional business judgment who serves as both the tactical and strategic partner to cross-functional teams supporting Delivery Service Partner (DSP) and DA onboarding and eligibility. The Sr. Program Manager defines screening and eligibility policy, programs, and mechanisms in a complex and ambiguous space, ensuring organizational success while delivering a globally scalable experience leveraging tech and programmatic enhancements. This role requires a leader with solid analytical abilities, sound business acumen, and exceptional written and oral communication skills. Additional responsibilities will encompass the project development lifecycle, from requirements gathering, and intake management to UAT coordination, and end user training. The Sr Program Manager plays a crucial role in defining/iterating policy and deploying automated solutions to ensure organizational success. This role will own team metrics, and deliver regular reports on progress to leaders, impacting goals that are high in impact and ambiguity, demanding strategic planning, and inputs from large customer segments, such as, (Finance, 3P, Legal, PPT, HR, and DSP organizations) requiring tradeoff decision making for resources, impacting team roadmaps

Key job responsibilities

Manage and oversee various cross-functional programs, ensuring successful delivery.
Develop and refine program strategies and communicate them to drive engagement and action with stakeholder teams
Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.

•Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.

•Foster collaboration with internal and external partners to optimize resource allocation and project success.

•Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.

•Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.

•Identify and mitigate risks, preventing them from escalating into major issues.

•Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.

•Develop, implement, and oversee KPI reporting for mulitiple program portfolios, ensuring clear visibility of milestones and project performance.

•Manage and communicate project budgets effectively.

Address escalations in a timely fashion

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience working cross functionally with tech and non-tech teams
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

About employer

More about this job

Skills

Communication skills
Requirements gathering
Strategic planning
Decision making
Data analysis
Problem solving
Reporting
Project management
Adult education
Recruitment
Mental health

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