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Added 6 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Dover, DE
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role…
Added 6 mins ago
Manager, Enterprise Communications & Channels
Amentum
Dover, DE
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 6 mins ago
M
Senior ALC Developer PART TIME
Maximus
Dover, DE
- Part-time
Provide technical leadership, coaching, guidance, and oversight to development teams; review work of others and ensure quality delivery.
Added 6 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Dover, DE
- $152,000 to $222,000 USD / year
…supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical…
Added 6 mins ago
EG
Program Manager
Eliassen Group
Dover, DE
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 10 mins ago
Program Manager, Medical Education
MERIT MEDICAL SYSTEMS INC.
SOUTH JORDAN, UT
Added 10 mins ago
Pharmacy Technician
Intermountain Health
South Jordan, UT
Is competent and effective in technical responsibilities assigned and seeks appropriate training and peer feedback on routine responsibilities.
Added 10 mins ago
Sentinel PLM Systems Engineering Manager 3
Northrop Grumman
Roy, UT
Provide technical leadership and decision-making over all engineering disciplines. The PLM Program Manager owns the end-to-end technical baseline, multi-year roadmap, and project portfolio…
Added 10 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Salt Lake City, UT
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role…
Added 10 mins ago
Site Quality Manager
MOOG INC
SALT LAKE CITY, UT
Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the…
Added 10 mins ago
Specialist, Systems Engineer (L3) 1
L3Harris
Salt Lake City, UT
Support the Program Manager and Program Engineer with Systems level technical support
Added 11 mins ago
M
Senior ALC Developer PART TIME
Maximus
Salt Lake City, UT
- Part-time
Provide technical leadership, coaching, guidance, and oversight to development teams; review work of others and ensure quality delivery.
Added 11 mins ago
Project Systems Implementation Manager /Cost Management
Jacobs
Holladay, UT · Salt Lake City, UT
As a key contributor to the program support team, you will partner closely with engineering, design, and construction professionals to gain a comprehensive understanding of project delivery…
Added 11 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
Salt Lake City, UT
…assisting in the efficient and effective design, development, and delivery of all coding operations education components for Physician Services - Clinical Service Group. The education…
Added 11 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Salt Lake City, UT
- $152,000 to $222,000 USD / year
…supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical…
Added 11 mins ago
Manager, Enterprise Communications & Channels
Amentum
Salt Lake City, UT
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 11 mins ago
SAP Technology Architecture Senior Manager – S/4HANA Migration
PwC
Salt Lake City, UT
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 11 mins ago
EG
Program Manager
Eliassen Group
Salt Lake City, UT
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 16 mins ago
TB
Engineering Manager, OSP Construction
TAK Broadband
Corona, CA
- $110,000 to $120,000 USD / year
We are seeking an Engineering Manager to join our Construction team in Southern CA. In this role you will lead our outside plant engineering function for carrier copper and fiber programs,…
Added 17 mins ago
W
(USA) Regional Manager, Facilities Services – Licensed
Walmart
AURORA, CO
- $121,000 to $242,000 USD / year
…and external vendors to ensure timely, cost-effective project delivery. Tracks project milestones, budgets, and resource allocation, ensuring alignment with business…
Added 18 mins ago
Senior Manager, Security Engineering
MstarInc Morningstar Inc. Legal Entity
United States
Lead the Security Engineering team that owns the tooling behind Morningstar’s security program, including endpoint protection, email security, SOAR, detection engineering, and cloud…
Added 27 mins ago
Proposal Manager, Radar & Surveillance
TTM Technologies, Inc.
EAST SYRACUSE, NY
…required to develop new products and bring them to market. Program & Proposal Manager, Radar and Surveillance Systems Position Summary:The program and proposal Manager, Radar and…
Added 27 mins ago
Senior IT Project Manager (CEMI)
Cornell University
ITHACA, NY
Senior IT Project Manager (CEMI) [Remote] [2 Year Term]No Visa Sponsorship is available for this position.This is a 2 year term appointment which may be ended or extended based on…
Added 27 mins ago
M
Deputy Project Manager
MTA
Brooklyn, NY
- From $115,252 USD / year
The Deputy Project Manager will assist in directing engineering related activities that cover all aspects of the design of new technology interfaces, production, delivery, acceptance, and…
Added 27 mins ago
SJHSYR_Supervisor, Laboratory_2415
Trinity Health
Syracuse, NY
…coordination, and oversight of the Histology Laboratory to ensure delivery of high-quality, accurate, and timely pathology services. The supervisor maintains compliance with New York State…

Closed listing

Amazon

Sr Program Manager, Benefits , DSP, Value Added Services

New York, NY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from the ground up? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Program Manager to define and execute our global benefits strategy, supporting Amazon's rapidly expanding Last Mile delivery capabilities.

At Amazon, we're working to be the most Customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly re-inventing the customer experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations through a rapidly expanding global network of entrepreneur owned and operated small businesses (the DSP program). To enable the program to scale in a sustainable way, we're seeking an exceptional Senior Program Manager who will define the vision and strategy for our benefits product line - spanning 401(k) retirement plans, healthcare coverage, and benefits compliance - supporting a network of 3500+ individual entrepreneurs across 22 countries.

In this role, you will be responsible for building our global benefits strategy, ensuring we deliver high-quality, regionally-appropriate benefits programs that meet the diverse needs of our DSP partners and the DAs they employ. You'll develop innovative solutions for three critical areas: designing benefits offerings (401(k), healthcare, and related programs) that adapt to our expanding delivery modes and geographic presence, creating a centralized enrollment, eligibility, and plan-administration system, and establishing a cost-effective, efficient vendor-delivery model that can rapidly roll out new benefits programs and plan changes across our global network. This is a new and fast-growing space with unique challenges in scaling a tested model across highly variable regulatory environments. You will work with cross-functional teams to leverage best practices from various last mile channels, using diverse technology to ideate, design, and launch solutions that serve our DSP partners' evolving needs – from traditional vehicle delivery to innovative new transportation modes. The optimal fit for this role will be a candidate wanting to roll-up their sleeves, dive into complex benefits and compliance challenges, develop a path forward by working with multiple stakeholders, and convince senior management that their solution is the best one.

This will be a high visibility global role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environments, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization. Any background in employee benefits, 401(k)/retirement administration, healthcare plan management, benefits compliance, insurance, and/or experience in risk management and program management will be considered a plus. Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.

Key job responsibilities

Lead & deliver an innovative program strategy to drive step changes in DSP profitability and operating efficiency and eliminate DSP pain points within the DSP Benefits program

Manage the global Benefits roadmap across all DSP geographies

Own the operational performance and all metrics for DSP satisfaction and adoption for your program

Monitor the effectiveness of existing programs and vendors' services (401(k) administrators, healthcare carriers, and compliance partners), using utilization data, real-time vendor data and feedback from the global stakeholders

Build and monitor benefits forecasting including creating enrollment, eligibility, and cost projections as well as quarterly funding and contribution needs

Build & manage governance for WW vendor management and provide metrics on performance and effectiveness

Partner with finance to develop financial models, run financial reviews and manage the governance, approval process & reporting for budgeting and funding the product

Build and manage a global benefits compliance program (covering 401(k)/retirement regulations, healthcare mandates, and regional statutory requirements) and drive benefits adoption

Define and maintain global business and technical requirements for your program. Communicate both program and project plans through clear, precise and regular communication with all stakeholders.

Retrieve and analyze data and insights both locally and globally to solve business problems

Manage Vendor Relationships

Monitor project execution and ensure that the project delivery is appropriate for the level of quality and in line with its target date.

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Experience in complex problem solving, and working in a tight schedule environment
5+ years of driving process improvements experience
Experience in vendor management

Preferred Qualifications

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience working cross functionally with tech and non-tech teams
Knowledge of Healthcare, 401K or other Employee benefits

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 127,200.00 - 185,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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