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Added 1 min ago
Site Supervisor
Andy Frain Services
Queenstown, MD
…safe environment for all employees, vendors, and personnel. Support all areas in their security needs and be an integral part of the facility needs. Establish working relationships with…
Added 1 min ago
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Business Development - Restoration
GPAC
Kennewick, WA
- $50,000 to $70,000 USD / year
Support third-party administrator (TPA) and insurance program work, and keep relationships with program carriers in good standing
Added 1 min ago
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Business Development - Restoration
GPAC
Salem, OR
- $50,000 to $70,000 USD / year
Support third-party administrator (TPA) and insurance program work, and keep relationships with program carriers in good standing
Added 1 min ago
G
Business Development - Restoration
GPAC
Idaho Falls, ID
- $50,000 to $70,000 USD / year
Support third-party administrator (TPA) and insurance program work, and keep relationships with program carriers in good standing
Added 2 mins ago
Versa Network Engineer
BOOZ ALLEN HAMILTON INC
HILL AIR FORCE BA, UT
…Knowledge of other SD WAN platforms * Knowledge of ITIL and change management processes Clearance: Applicants selected will be subject to a security investigation and may need to meet…
Added 2 mins ago
Versa Network Engineer
BOOZ ALLEN HAMILTON INC
HILL AIR FORCE BA, UT
…Knowledge of other SD WAN platforms * Knowledge of ITIL and change management processes Clearance: Applicants selected will be subject to a security investigation and may need to meet…
Added 2 mins ago
Versa Network Engineer
BOOZ ALLEN HAMILTON INC
HILL AIR FORCE BA, UT
…Knowledge of other SD WAN platforms * Knowledge of ITIL and change management processes Clearance: Applicants selected will be subject to a security investigation and may need to meet…
Added 2 mins ago
Versa Network Engineer
BOOZ ALLEN HAMILTON INC
HILL AIR FORCE BA, UT
…Knowledge of other SD WAN platforms * Knowledge of ITIL and change management processes Clearance: Applicants selected will be subject to a security investigation and may need to meet…
Added 2 mins ago
Versa Network Engineer
BOOZ ALLEN HAMILTON INC
HILL AIR FORCE BA, UT
…Knowledge of other SD WAN platforms * Knowledge of ITIL and change management processes Clearance: Applicants selected will be subject to a security investigation and may need to meet…
Added 2 mins ago
Principal Security Assistant
ENGINEERING RESEARCH AND CONSULTING, LLC
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Added 2 mins ago
Merchandiser (Lindon)
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LINDON, UT
Added 2 mins ago
Journeyman Information System Security Officer
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HILL AIR FORCE BA, UT
Added 2 mins ago
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Configuration Manager
RMC - Resource Management Concepts Inc.
HILL AIR FORCE BASE, UT
- $75,000 to $95,000 USD / year
…Type: Full time Workplace Type: On-site ## Description Resource Management Concepts,Inc. (RMC) provides high-quality,professional services to government and commercial sectors. Our mission…
Added 2 mins ago
CDL DRIVER $5,000 STAY BONUS PLEASANT GROVE, UT!
Republic Services
Pleasant Grove, UT
Actively participate in the Company’s ReSOP program.
Added 2 mins ago
Journeyman Information System Security Officer
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HILL AIR FORCE BA, UT
Added 2 mins ago
Structural Engineering Support (HSTAB) Principal F-16-214
CREDENCE MANAGEMENT SOLUTIONS LLC
HILL AIR FORCE BA, UT
Added 2 mins ago
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Radar Technical Advisor
RMC - Resource Management Concepts Inc.
HILL AIR FORCE BASE, UT
- $110,000 to $130,000 USD / year
…Type: Full time Workplace Type: On-site ## Description Resource Management Concepts,Inc. (RMC) provides high-quality,professional services to government and commercial sectors. Our mission…
Added 2 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
…partnering closely with business leaders across Membership Management (MMT), Patient Engagement Escalations Program (PEEP), Value-Based Programs, and Patient Retention & Service Recovery…
Added 2 mins ago
NH
Bilingual Administrative Assistant
Neighborhood House
SLC, UT
- $18 to $20 USD / hour
Added 2 mins ago
Petroleum Oil and Lubricants (POL) Techn
Systems Application & Technologies Inc
DUGWAY, UT
Added 2 mins ago
Executive Director Digital Product Growth and Membership
CVS Health
Remote, United States
…Rostering, Patient Engagement & Retention, and Value-Based Care Program…
Added 2 mins ago
Property Technician
CATHOLIC COMMUNITY SERVICES OF UTAH
SALT LAKE CTY, UT
Added 2 mins ago
Refugee Foster Care Case Manager
CATHOLIC COMMUNITY SERVICES OF UTAH
SALT LAKE CTY, UT
Added 2 mins ago
Nuclear ICBM Director
BOOZ ALLEN HAMILTON INC
CLEARFIELD, UT
Job Number: R0250056 Nuclear ICBM Director The Opportunity: Lead business development, program execution, and capability development activities in support of ICBM system development and…
Added 2 mins ago
T
Foreman - St. George
TEKsystems
St. George, UT
- $30 to $40 USD / hour
Strong understanding of project scheduling, crew management, and jobsite safety.

Closed listing

Amazon

Sr Program Manager, Benefits , DSP, Value Added Services

New York, NY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from the ground up? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Program Manager to define and execute our global benefits strategy, supporting Amazon's rapidly expanding Last Mile delivery capabilities.

At Amazon, we're working to be the most Customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly re-inventing the customer experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations through a rapidly expanding global network of entrepreneur owned and operated small businesses (the DSP program). To enable the program to scale in a sustainable way, we're seeking an exceptional Senior Program Manager who will define the vision and strategy for our benefits product line - spanning 401(k) retirement plans, healthcare coverage, and benefits compliance - supporting a network of 3500+ individual entrepreneurs across 22 countries.

In this role, you will be responsible for building our global benefits strategy, ensuring we deliver high-quality, regionally-appropriate benefits programs that meet the diverse needs of our DSP partners and the DAs they employ. You'll develop innovative solutions for three critical areas: designing benefits offerings (401(k), healthcare, and related programs) that adapt to our expanding delivery modes and geographic presence, creating a centralized enrollment, eligibility, and plan-administration system, and establishing a cost-effective, efficient vendor-delivery model that can rapidly roll out new benefits programs and plan changes across our global network. This is a new and fast-growing space with unique challenges in scaling a tested model across highly variable regulatory environments. You will work with cross-functional teams to leverage best practices from various last mile channels, using diverse technology to ideate, design, and launch solutions that serve our DSP partners' evolving needs – from traditional vehicle delivery to innovative new transportation modes. The optimal fit for this role will be a candidate wanting to roll-up their sleeves, dive into complex benefits and compliance challenges, develop a path forward by working with multiple stakeholders, and convince senior management that their solution is the best one.

This will be a high visibility global role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environments, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization. Any background in employee benefits, 401(k)/retirement administration, healthcare plan management, benefits compliance, insurance, and/or experience in risk management and program management will be considered a plus. Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.

Key job responsibilities

Lead & deliver an innovative program strategy to drive step changes in DSP profitability and operating efficiency and eliminate DSP pain points within the DSP Benefits program

Manage the global Benefits roadmap across all DSP geographies

Own the operational performance and all metrics for DSP satisfaction and adoption for your program

Monitor the effectiveness of existing programs and vendors' services (401(k) administrators, healthcare carriers, and compliance partners), using utilization data, real-time vendor data and feedback from the global stakeholders

Build and monitor benefits forecasting including creating enrollment, eligibility, and cost projections as well as quarterly funding and contribution needs

Build & manage governance for WW vendor management and provide metrics on performance and effectiveness

Partner with finance to develop financial models, run financial reviews and manage the governance, approval process & reporting for budgeting and funding the product

Build and manage a global benefits compliance program (covering 401(k)/retirement regulations, healthcare mandates, and regional statutory requirements) and drive benefits adoption

Define and maintain global business and technical requirements for your program. Communicate both program and project plans through clear, precise and regular communication with all stakeholders.

Retrieve and analyze data and insights both locally and globally to solve business problems

Manage Vendor Relationships

Monitor project execution and ensure that the project delivery is appropriate for the level of quality and in line with its target date.

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Experience in complex problem solving, and working in a tight schedule environment
5+ years of driving process improvements experience
Experience in vendor management

Preferred Qualifications

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience working cross functionally with tech and non-tech teams
Knowledge of Healthcare, 401K or other Employee benefits

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 127,200.00 - 185,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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