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Added 1 min ago
Program Director, Space Electromagnetic Warfare
GRVTY
Sterling, VA
The Program Director owns end-to-end delivery of complex space electromagnetic warfare (EW) programs, from contract award through development, integration, test, deployment, and…
Added 5 mins ago
Environmental Health & Safety Manager
Texas Children\'s
Houston, TX
…their best work every day. As an Environmental Health & Safety Manager, you will help advance a safe, compliant, and prepared healthcare environment. In this role, you’ll provide…
Added 7 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Dover, DE
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role…
Added 7 mins ago
Data Center Facility Operations Area Director
Meta
Dover, DE
Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
Added 7 mins ago
Senior Mapping Specialist- MD/DE
Medtronic
Dover, DE
…cardiac and other electrophysiological systems. By blending technical expertise with a passion for improving patient outcomes, you'll have the opportunity to impact global healthcare…
Added 7 mins ago
M
Senior ALC Developer PART TIME
Maximus
Dover, DE
- Part-time
Lead and contribute to technical architecture, system design, and strategic development planning.
Added 7 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Dover, DE
- $152,000 to $222,000 USD / year
…supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical…
Added 7 mins ago
EG
Program Manager
Eliassen Group
Dover, DE
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 12 mins ago
Sentinel Test and Training Qualification/Training Infrastructure SE Manager 3
Northrop Grumman
Roy, UT
…planning, design, integration, and execution (i.e. cradle to grave program execution). You will act as the Cost Account Manager (CAM) for this work scope, directing a multi-disciplinary…
Added 12 mins ago
Sentinel PLM Systems Engineering Manager 3
Northrop Grumman
Roy, UT
Minimum of 3 years in a formal management or technical leadership position (e.g., functional manager, IPT lead, product owner, program manager).
Added 12 mins ago
Supervisory Tax Examining Technician
Internal Revenue Service
Ogden, UT
Added 12 mins ago
DIESEL TECH B OGDEN, UT!
Republic Services
Ogden, UT
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 12 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Salt Lake City, UT
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role…
Added 12 mins ago
Site Quality Manager
MOOG INC
SALT LAKE CITY, UT
Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the…
Added 12 mins ago
Senior Quality Engineer
Medtronic
Salt Lake City, UT
The Operations Quality team partners with manufacturing, engineering, and technical functions to ensure compliance, process capability, product quality, and continuous improvement across…
Added 12 mins ago
M
Senior ALC Developer PART TIME
Maximus
Salt Lake City, UT
- Part-time
Lead and contribute to technical architecture, system design, and strategic development planning.
Added 12 mins ago
Product Manager,Med-D
Navitus
SALT LAKE CITY, UT
Added 12 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
Salt Lake City, UT
…Physician Services - Clinical Service Group. The education program components include coding and Health Information Management (HIM) initiatives. The Coding Operations Education Consultant…
Added 12 mins ago
Financial Planning and Analysis Manager- Engineering
University of Utah
Salt Lake City, UT
The FP&A Manager in Price College of Engineering provides leadership and oversight for FP&A Partners, ensuring accurate forecasting, budgeting, and transactional financial activities. The…
Added 12 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Salt Lake City, UT
- $152,000 to $222,000 USD / year
…supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical…
Added 12 mins ago
Data Center Facility Operations Area Director
Meta
Salt Lake City, UT
Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
Added 12 mins ago
SAP Technology Architecture Senior Manager – S/4HANA Migration
PwC
Salt Lake City, UT
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 12 mins ago
EG
Program Manager
Eliassen Group
Salt Lake City, UT
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 17 mins ago
W
(USA) Senior Manager, Automation Reliability Engineering
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Lead vendor escalations and coordinate technical resolution across teams.
Added 17 mins ago
TB
Engineering Manager, OSP Construction
TAK Broadband
Corona, CA
- $110,000 to $120,000 USD / year
We are seeking an Engineering Manager to join our Construction team in Southern CA. In this role you will lead our outside plant engineering function for carrier copper and fiber programs,…

Closed listing

Amazon

Sr Program Manager, Benefits , DSP, Value Added Services

New York, NY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from the ground up? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Program Manager to define and execute our global benefits strategy, supporting Amazon's rapidly expanding Last Mile delivery capabilities.

At Amazon, we're working to be the most Customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly re-inventing the customer experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations through a rapidly expanding global network of entrepreneur owned and operated small businesses (the DSP program). To enable the program to scale in a sustainable way, we're seeking an exceptional Senior Program Manager who will define the vision and strategy for our benefits product line - spanning 401(k) retirement plans, healthcare coverage, and benefits compliance - supporting a network of 3500+ individual entrepreneurs across 22 countries.

In this role, you will be responsible for building our global benefits strategy, ensuring we deliver high-quality, regionally-appropriate benefits programs that meet the diverse needs of our DSP partners and the DAs they employ. You'll develop innovative solutions for three critical areas: designing benefits offerings (401(k), healthcare, and related programs) that adapt to our expanding delivery modes and geographic presence, creating a centralized enrollment, eligibility, and plan-administration system, and establishing a cost-effective, efficient vendor-delivery model that can rapidly roll out new benefits programs and plan changes across our global network. This is a new and fast-growing space with unique challenges in scaling a tested model across highly variable regulatory environments. You will work with cross-functional teams to leverage best practices from various last mile channels, using diverse technology to ideate, design, and launch solutions that serve our DSP partners' evolving needs – from traditional vehicle delivery to innovative new transportation modes. The optimal fit for this role will be a candidate wanting to roll-up their sleeves, dive into complex benefits and compliance challenges, develop a path forward by working with multiple stakeholders, and convince senior management that their solution is the best one.

This will be a high visibility global role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environments, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization. Any background in employee benefits, 401(k)/retirement administration, healthcare plan management, benefits compliance, insurance, and/or experience in risk management and program management will be considered a plus. Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.

Key job responsibilities

Lead & deliver an innovative program strategy to drive step changes in DSP profitability and operating efficiency and eliminate DSP pain points within the DSP Benefits program

Manage the global Benefits roadmap across all DSP geographies

Own the operational performance and all metrics for DSP satisfaction and adoption for your program

Monitor the effectiveness of existing programs and vendors' services (401(k) administrators, healthcare carriers, and compliance partners), using utilization data, real-time vendor data and feedback from the global stakeholders

Build and monitor benefits forecasting including creating enrollment, eligibility, and cost projections as well as quarterly funding and contribution needs

Build & manage governance for WW vendor management and provide metrics on performance and effectiveness

Partner with finance to develop financial models, run financial reviews and manage the governance, approval process & reporting for budgeting and funding the product

Build and manage a global benefits compliance program (covering 401(k)/retirement regulations, healthcare mandates, and regional statutory requirements) and drive benefits adoption

Define and maintain global business and technical requirements for your program. Communicate both program and project plans through clear, precise and regular communication with all stakeholders.

Retrieve and analyze data and insights both locally and globally to solve business problems

Manage Vendor Relationships

Monitor project execution and ensure that the project delivery is appropriate for the level of quality and in line with its target date.

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Experience in complex problem solving, and working in a tight schedule environment
5+ years of driving process improvements experience
Experience in vendor management

Preferred Qualifications

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience working cross functionally with tech and non-tech teams
Knowledge of Healthcare, 401K or other Employee benefits

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 127,200.00 - 185,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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