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Added 3 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Salt Lake City, UT
- $86,000 to $99,000 USD / year
Mentor engineering teams and support continuous improvement initiatives to enhance solution quality, scalability, and operational reliability.
Added 4 mins ago
C
AI Data Engineer
Cognizant
Salt Lake City, UT
- $100,000 to $115,000 USD / year
Ability to convert business requirements into technical specifications, solution designs, and acceptance criteria.
Added 4 mins ago
Trainee
Teradata
Salt Lake City, UT
…provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real…
Added 4 mins ago
C
AI Data Engineer
Cognizant
Salt Lake City, UT
- $100,000 to $115,000 USD / year
Ability to convert business requirements into technical specifications, solution designs, and acceptance criteria.
Added 4 mins ago
Azure Director
PwC
Salt Lake City, UT
Developing cloud, data, and analytics solution roadmaps
Added 4 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Salt Lake City, UT
- $86,000 to $99,000 USD / year
Mentor engineering teams and support continuous improvement initiatives to enhance solution quality, scalability, and operational reliability.
Added 20 mins ago
C
Senior Transaction Director
CBRE
New York City, NY
- $200,000 to $250,000 USD / year
Participate in pursuit/solution process, showcasing depth of experience to the dedicated platform and assessing any potential roadblocks to transition delivery.
Added 21 mins ago
Enterprise OrdertoRevenue Sr. Developer U.S.
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ALBANY, NY
…Title: Enterprise Order-to-Revenue - Sr. NetSuite Consultant/Developer What You'll Do NetSuite & SuiteBilling Expertise Serve as a subject matter expert in NetSuite Standard and Advanced…
Added 21 mins ago
Director, Partner Development Manager
Snowflake Inc.
NEW YORK, NY
…will collaborate with a team of technical experts to drive solution building with our partners. * Co-Marketing Initiatives: Coordinate and execute co-marketing activities, including events,…
Added 21 mins ago
Account Executive, Majors
Snowflake Inc.
NEW YORK, NY
…their existing and future IT roadmap to drive the Snowflake solution within the marketplace * Prospect qualification and the development of new sales opportunities and ongoing revenue…
Added 21 mins ago
Senior Sales Specialist, GenAI/ML , Enterprise
Amazon
New York, NY
…solutions at a 200-level, with the detailed “how” being provided by solution…
Added 21 mins ago
Director, Business & Enterprise Architecture
MTA
New York, NY
…enterprise - ensuring business goals, IT strategy, and multi-agency solution delivery stay aligned and coherent across the business, application, information, technology, and security…
Added 22 mins ago
Senior Account Executive
Apex Systems, Inc.
NEW YORK, NY
…visions across commercial and federal sectors. Our comprehensive solution portfolio spans AI & data, cloud and infrastructure, digital engineering, customer experience, cybersecurity,…
Added 22 mins ago
Delivery Module Lead
Mphasis Corporation
NEW YORK, NY
Added 22 mins ago
Partner Enablement Lead, System Integrators
Anthropic PBC
NEW YORK, NY
…populations Create high-quality enablement content such as playbooks, solution guides, and technical assets Enable Anthropic sellers and partner managers to engage, position, and co-sell…
Added 22 mins ago
AI Enablement Lead
EPAM Systems
New York, NY
Contribute to solution design, proposals, accelerators and point-of-view content while coaching and developing consultants on the team
Added 22 mins ago
Mission Manager
Logistics Management Institute
NEW YORK, NY
…operational environments. You will operate at the intersection of solution engineering, customer engagement, and program execution, leading deployments, troubleshooting challenges, and…
Added 22 mins ago
Producer, Video & Motion Graphics
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NEW YORK, NY
Added 22 mins ago
Principal Experience Designer, Customer Resolution
PayPal Inc.
NEW YORK, NY
…funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help…
Added 22 mins ago
Principal Architect
Presidio Networked Solutions, LLC
NEW YORK, NY
…client's business first, before ever discussing a technical solution. You're comfortable in early conversations before the problem is fully defined, ask good questions before offering…
Added 35 mins ago
Senior HRSD Developer-ServiceNow supporting Nvidia
Sustainable Talent
Santa Clara, CA
…over 25 years. We are now looking for a Senior ServiceNow HRSD Developer to support Nvidia's growing…
Added 1 hour ago
Software Development Engineer, Platform Engineering and Services (AFT Labor Insights)
Amazon
Bellevue, WA
Participate in deep technical discussions, where you stand up for your ideas and work with team members to find the best solution for the customer
Added 1 hour ago
Senior AI Agent & Automation Solutions Engineer
Concentrix
Bellevue, WA
Translate ambiguous business problems into structured technical requirements, solution designs, measurable outcomes, and maintainable implementation plans.
Added 1 hour ago
Software Development Engineer, Amazon Private Brands
Amazon
Seattle, WA
…creation on Amazon systems. The team is partnering with a 3P solution to build out an integrated PLM tool with an industry-leading software…
Added 1 hour ago
Director, Product Management - Verification
Meta
Seattle, WA
Set the standard for critically evaluating when AI is (and isn't) the optimal solution across product portfolios.

Closed listing

Amazon

Sr Program Manager, Benefits , DSP, Value Added Services

New York, NY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from the ground up? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Program Manager to define and execute our global benefits strategy, supporting Amazon's rapidly expanding Last Mile delivery capabilities.

At Amazon, we're working to be the most Customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly re-inventing the customer experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations through a rapidly expanding global network of entrepreneur owned and operated small businesses (the DSP program). To enable the program to scale in a sustainable way, we're seeking an exceptional Senior Program Manager who will define the vision and strategy for our benefits product line - spanning 401(k) retirement plans, healthcare coverage, and benefits compliance - supporting a network of 3500+ individual entrepreneurs across 22 countries.

In this role, you will be responsible for building our global benefits strategy, ensuring we deliver high-quality, regionally-appropriate benefits programs that meet the diverse needs of our DSP partners and the DAs they employ. You'll develop innovative solutions for three critical areas: designing benefits offerings (401(k), healthcare, and related programs) that adapt to our expanding delivery modes and geographic presence, creating a centralized enrollment, eligibility, and plan-administration system, and establishing a cost-effective, efficient vendor-delivery model that can rapidly roll out new benefits programs and plan changes across our global network. This is a new and fast-growing space with unique challenges in scaling a tested model across highly variable regulatory environments. You will work with cross-functional teams to leverage best practices from various last mile channels, using diverse technology to ideate, design, and launch solutions that serve our DSP partners' evolving needs – from traditional vehicle delivery to innovative new transportation modes. The optimal fit for this role will be a candidate wanting to roll-up their sleeves, dive into complex benefits and compliance challenges, develop a path forward by working with multiple stakeholders, and convince senior management that their solution is the best one.

This will be a high visibility global role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environments, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization. Any background in employee benefits, 401(k)/retirement administration, healthcare plan management, benefits compliance, insurance, and/or experience in risk management and program management will be considered a plus. Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.

Key job responsibilities

Lead & deliver an innovative program strategy to drive step changes in DSP profitability and operating efficiency and eliminate DSP pain points within the DSP Benefits program

Manage the global Benefits roadmap across all DSP geographies

Own the operational performance and all metrics for DSP satisfaction and adoption for your program

Monitor the effectiveness of existing programs and vendors' services (401(k) administrators, healthcare carriers, and compliance partners), using utilization data, real-time vendor data and feedback from the global stakeholders

Build and monitor benefits forecasting including creating enrollment, eligibility, and cost projections as well as quarterly funding and contribution needs

Build & manage governance for WW vendor management and provide metrics on performance and effectiveness

Partner with finance to develop financial models, run financial reviews and manage the governance, approval process & reporting for budgeting and funding the product

Build and manage a global benefits compliance program (covering 401(k)/retirement regulations, healthcare mandates, and regional statutory requirements) and drive benefits adoption

Define and maintain global business and technical requirements for your program. Communicate both program and project plans through clear, precise and regular communication with all stakeholders.

Retrieve and analyze data and insights both locally and globally to solve business problems

Manage Vendor Relationships

Monitor project execution and ensure that the project delivery is appropriate for the level of quality and in line with its target date.

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Experience in complex problem solving, and working in a tight schedule environment
5+ years of driving process improvements experience
Experience in vendor management

Preferred Qualifications

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience working cross functionally with tech and non-tech teams
Knowledge of Healthcare, 401K or other Employee benefits

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 127,200.00 - 185,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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