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Added 1 min ago
Team Member
Circle K
Massillon, OH
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
Added 1 min ago
Customer Service Representative
Circle K
Columbus, OH
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
Added 8 mins ago
TI
Mobile Diesel Technician
Transwest Inc
Brighton, CO
- $30 to $58 USD / hour
…service will ensure our customers' satisfaction and the smooth operation of their diesel…
Added 8 mins ago
TI
Business Development Manager (50% Travel Required)
Transwest Inc
KANSAS CITY, MO
- $85,000 to $150,000 USD / year
We're seeking a talented Business Development Manager to grow our territory around Kansas, Arkansas & Louisiana. This is an exceptional opportunity to earn unlimited income, work…
Added 9 mins ago
Operation Assistant Manager
Dollar Tree
St. Petersburg, FL
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 20 mins ago
Volunteer Manager and Outreach Coordinator
National Park Service
Longmire, WA
Added 20 mins ago
FLIGHT SIMULATOR TRAINING MANAGER
Air Mobility Command
Joint Base Lewis-McChord, WA
…position will serve as the primary Flight Simulator Training Manager and operator for all Air Support Operations Center (ASOC) and Joint Terminal Attack Controller (JTAC) simulator…
Added 20 mins ago
SC
Human Resources Partner - Employee Relations
Skookum Contract Services
Spokane, WA
- $38.54 to $44.68 USD / hour
…continuous improvement of processes are implemented for smooth operation of the company. Responsibilities include employee relations, conflict resolution, labor relations, training, and…
Added 20 mins ago
C
Bldg Sr Engineer
CBRE
Redmond, WA
- $40 to $45 USD / hour
Develop anenergy management program. Ensure all systems operate in the most efficientmanner.
Added 20 mins ago
Senior Technical Program Manager, Data Center Engineering Global Integrated Facilities Team
Amazon
Seattle, WA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
Added 25 mins ago
Maintenance Supervisor - 25th Street
Bowery Residents Committee
Manhattan, NY
…development conference spaces. Collaborate with the Facilities Manager to oversee building systems, residential units, amenities, and common areas, ensuring the highest standards of safety,…
Added 32 mins ago
Shift Manager
Arby's
Kingsport, TN
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 32 mins ago
Shift Manager
Arby's
Kingsport, TN
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 32 mins ago
Shift Manager
Arby's
Johnson City, TN
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 32 mins ago
Shift Manager
Arby's
Greeneville, TN
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 32 mins ago
Assistant Manager
Arby's
Johnson City, TN
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 34 mins ago
Sweetener Terminal Manager - Portland, OR
ADM
Portland, OR
The Sweetener Terminal Manager is responsible for leading terminal operations, including product repackaging, distribution, maintenance, safety, inventory control, employee supervision, and…
Added 47 mins ago
UO
Facilities Engineer
University of Colorado Denver
Boulder, CO
- $86,000 to $96,000 USD / year
Housing Facilities Services (HFS) is a comprehensive facility management operation that provides around-the-clock support to over 10,000 residents and 20,000 conference guests annually.…
Added 52 mins ago
Clinical Pharmacy Manager
HCA Healthcare
Dickson, TN
…156,000 hours impacting our communities. As a Clinical Pharmacy Manager with TriStar Horizon Medical Center, you can be a manager in an organization that is devoted to…
Added 53 mins ago
Sr Program Manager, Benefits , DSP, Value Added Services
Amazon
Nashville, TN
…experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations through a rapidly expanding global network of entrepreneur owned and…
Added 1 hour ago
CH
District Support Pharmacist
CVS Health
Snohomish, WA
- $65 to $81 USD / hour
…pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you…
Added 1 hour ago
W
.com Systems Operator S4
Walmart
LITHIA SPRINGS, GA
- $24.6 to $28.1 USD / hour
…or unauthorized damage modification or disclosure Maintain operation of system hardware through monitoring functionality preventative maintenance identifying and reporting or resolving…
Added 1 hour ago
Second Line of Defense Business Process Controls Supervisor
UPS
ATLANTA, GA
…prepares integrated reporting inputs and status updates for manager review. The role helps support an integrated view of control health by bringing together governance outputs, monitoring…
Added 1 hour ago
M
Assistant Starbucks Manager
Marriott
ATLANTA, GA
- $25.96 to $31.73 USD / hour
Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.
Added 1 hour ago
Account Manager - Atlanta, GA
The Raymond Corporation
Atlanta, GA
As an Account Manager, your role is pivotal in driving our success by cultivating new accounts and nurturing existing ones. Your primary responsibility is to provide material handling and…

Amazon

Sr Program Manager, Benefits , DSP, Value Added Services

Nashville, TN, United States

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Description

Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from the ground up? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Program Manager to define and execute our global benefits strategy, supporting Amazon's rapidly expanding Last Mile delivery capabilities.

At Amazon, we're working to be the most Customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly re-inventing the customer experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations through a rapidly expanding global network of entrepreneur owned and operated small businesses (the DSP program). To enable the program to scale in a sustainable way, we're seeking an exceptional Senior Program Manager who will define the vision and strategy for our benefits product line - spanning 401(k) retirement plans, healthcare coverage, and benefits compliance - supporting a network of 3500+ individual entrepreneurs across 22 countries.

In this role, you will be responsible for building our global benefits strategy, ensuring we deliver high-quality, regionally-appropriate benefits programs that meet the diverse needs of our DSP partners and the DAs they employ. You'll develop innovative solutions for three critical areas: designing benefits offerings (401(k), healthcare, and related programs) that adapt to our expanding delivery modes and geographic presence, creating a centralized enrollment, eligibility, and plan-administration system, and establishing a cost-effective, efficient vendor-delivery model that can rapidly roll out new benefits programs and plan changes across our global network. This is a new and fast-growing space with unique challenges in scaling a tested model across highly variable regulatory environments. You will work with cross-functional teams to leverage best practices from various last mile channels, using diverse technology to ideate, design, and launch solutions that serve our DSP partners' evolving needs – from traditional vehicle delivery to innovative new transportation modes. The optimal fit for this role will be a candidate wanting to roll-up their sleeves, dive into complex benefits and compliance challenges, develop a path forward by working with multiple stakeholders, and convince senior management that their solution is the best one.

This will be a high visibility global role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environments, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization. Any background in employee benefits, 401(k)/retirement administration, healthcare plan management, benefits compliance, insurance, and/or experience in risk management and program management will be considered a plus. Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.

Key job responsibilities

Lead & deliver an innovative program strategy to drive step changes in DSP profitability and operating efficiency and eliminate DSP pain points within the DSP Benefits program

Manage the global Benefits roadmap across all DSP geographies

Own the operational performance and all metrics for DSP satisfaction and adoption for your program

Monitor the effectiveness of existing programs and vendors' services (401(k) administrators, healthcare carriers, and compliance partners), using utilization data, real-time vendor data and feedback from the global stakeholders

Build and monitor benefits forecasting including creating enrollment, eligibility, and cost projections as well as quarterly funding and contribution needs

Build & manage governance for WW vendor management and provide metrics on performance and effectiveness

Partner with finance to develop financial models, run financial reviews and manage the governance, approval process & reporting for budgeting and funding the product

Build and manage a global benefits compliance program (covering 401(k)/retirement regulations, healthcare mandates, and regional statutory requirements) and drive benefits adoption

Define and maintain global business and technical requirements for your program. Communicate both program and project plans through clear, precise and regular communication with all stakeholders.

Retrieve and analyze data and insights both locally and globally to solve business problems

Manage Vendor Relationships

Monitor project execution and ensure that the project delivery is appropriate for the level of quality and in line with its target date.

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Experience in complex problem solving, and working in a tight schedule environment
5+ years of driving process improvements experience
Experience in vendor management

Preferred Qualifications

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience working cross functionally with tech and non-tech teams
Knowledge of Healthcare, 401K or other Employee benefits

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 127,200.00 - 185,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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