Jobs in the United States

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Added 5 mins ago
Quality Coordinator
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The Quality Assurance Coordinator provides functional leadership and coordination for assigned site(s) quality processes. The position works within established quality programs, standards,…
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Coding Operations Education Consultant WFH
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The Coding Operations Education Consultant (Work from Home) is responsible for assisting in the efficient and effective design, development, and delivery of all coding operations education…
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Added 5 mins ago
General Manager, Licensed Cosmetologist
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…is threefold: guest satisfaction, business building and team development.…
Added 5 mins ago
Package Assembly Production Coordinator (Olathe, Kansas (KS), US, 66061)
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…more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development.…
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EG
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Provide technical leadership across Agile teams, establishing standards for design, development, and operational excellence.
Added 9 mins ago
UO
Open Rank-Instructor, Sr. Instructor, Assistant, Associate, Professor
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Engage in the academic mission of the Division and develop a robust research program in any of the pillar areas of the Division
Added 9 mins ago
UO
Open Rank - Assistant, Associate, Professor (tenure-eligible)
University of Colorado Denver
Aurora, CO
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…candidate's qualifications, research focus, and alignment with program needs, appointments may be made in either…
Added 9 mins ago
UO
AdaCAD Community Manager
University of Colorado Denver
Boulder, CO
- $62,400 to $66,000 USD / year
…design research. We aim for the community manager to join our leadership team to provide extra support for outreach; engagement with our board; and providing support for our contributors in…
Added 9 mins ago
UO
Facilities Engineer
University of Colorado Denver
Boulder, CO
- $86,000 to $96,000 USD / year
…management, capital construction, housekeeping and grounds-keeping operations. HFS has approximately 200 full-time employees and approximately 60 part-time and student staff, who all strive…
Added 9 mins ago
UO
General GI Section Head (Open Rank Assistant-Associate Professor- Professor)
University of Colorado Denver
Aurora, CO
- $350,000 to $390,000 USD / year
…Medical Directors, Lead APP, and Endoscopy and Clinic nursing leadership assure the delivery of high-quality clinical care, efficient and effective clinical operations, academic…
Added 14 mins ago
BP
Practice Manager - Collierville
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Collierville, TN
- $62,450 to $90,205 USD / year
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Added 14 mins ago
Same Day Surgery Nurse Manager
HCA Healthcare
Hermitage, TN
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Added 14 mins ago
HF
Retail Sales Supervisor
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- $18.75 USD / hour
Clear path to promotion & continuous leadership development
Added 15 mins ago
Principal Supplier Strategist / Small Business Advocate
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Sr. Program Manager DA Eligibility, Worldwide DSP Performance
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…Service Partner (DSP) and DA onboarding and eligibility. The Sr. Program Manager defines screening and eligibility policy, programs, and mechanisms in a complex and ambiguous space,…
Added 15 mins ago
Sr Program Manager, Benefits , DSP, Value Added Services
Amazon
Nashville, TN
…environments, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong…
Added 15 mins ago
Regional Director Facilities Mmgt-East
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The Regional Director of Facilities Management provides operational and strategic leadership for an assigned multi-market portfolio of ambulatory surgery centers. Reporting to the AVP of…
Added 15 mins ago
Regional Director Facilities Management-West
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Nashville, TN
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Added 15 mins ago
Principal Supplier Strategist / Small Business Advocate
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Reporting directly to the Vice President, Material and Procurement Operations, this role will lead Sector supplier strategy, strategic sourcing, long-term agreements, supply base…
Added 15 mins ago
Senior Solution Architect
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Nashville, TN
…Solution Architect utilizes technical and business expertise and leadership skills to direct staff and resolve issues to ensure automation program requirements are met. Senior Solution…
Added 15 mins ago
EG
Cloud Engineer
Eliassen Group
Nashville, TN
- $70 to $88 USD / hour
Provide technical leadership across Agile teams, establishing standards for design, development, and operational excellence.
Added 19 mins ago
PSM Engineer
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Salt Lake City, UT
…improvement of Process Safety Management (PSM) and Risk Management Program (RMP) requirements, working collaboratively with Operations, Engineering, Maintenance, and EHS. The PSM Engineer…
Added 27 mins ago
Assistant Manager
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Tucson, AZ
Invests in leadership development and internal growth.
Added 32 mins ago
DA
Housekeeper
Devereux Advanced Behavioral Health
Lawrenceville, GA
- $20 USD / hour
Formal leadership/development training program

Amazon

Sr Program Manager, Benefits , DSP, Value Added Services

Nashville, TN, United States

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Description

Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from the ground up? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Program Manager to define and execute our global benefits strategy, supporting Amazon's rapidly expanding Last Mile delivery capabilities.

At Amazon, we're working to be the most Customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly re-inventing the customer experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations through a rapidly expanding global network of entrepreneur owned and operated small businesses (the DSP program). To enable the program to scale in a sustainable way, we're seeking an exceptional Senior Program Manager who will define the vision and strategy for our benefits product line - spanning 401(k) retirement plans, healthcare coverage, and benefits compliance - supporting a network of 3500+ individual entrepreneurs across 22 countries.

In this role, you will be responsible for building our global benefits strategy, ensuring we deliver high-quality, regionally-appropriate benefits programs that meet the diverse needs of our DSP partners and the DAs they employ. You'll develop innovative solutions for three critical areas: designing benefits offerings (401(k), healthcare, and related programs) that adapt to our expanding delivery modes and geographic presence, creating a centralized enrollment, eligibility, and plan-administration system, and establishing a cost-effective, efficient vendor-delivery model that can rapidly roll out new benefits programs and plan changes across our global network. This is a new and fast-growing space with unique challenges in scaling a tested model across highly variable regulatory environments. You will work with cross-functional teams to leverage best practices from various last mile channels, using diverse technology to ideate, design, and launch solutions that serve our DSP partners' evolving needs – from traditional vehicle delivery to innovative new transportation modes. The optimal fit for this role will be a candidate wanting to roll-up their sleeves, dive into complex benefits and compliance challenges, develop a path forward by working with multiple stakeholders, and convince senior management that their solution is the best one.

This will be a high visibility global role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environments, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization. Any background in employee benefits, 401(k)/retirement administration, healthcare plan management, benefits compliance, insurance, and/or experience in risk management and program management will be considered a plus. Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.

Key job responsibilities

Lead & deliver an innovative program strategy to drive step changes in DSP profitability and operating efficiency and eliminate DSP pain points within the DSP Benefits program

Manage the global Benefits roadmap across all DSP geographies

Own the operational performance and all metrics for DSP satisfaction and adoption for your program

Monitor the effectiveness of existing programs and vendors' services (401(k) administrators, healthcare carriers, and compliance partners), using utilization data, real-time vendor data and feedback from the global stakeholders

Build and monitor benefits forecasting including creating enrollment, eligibility, and cost projections as well as quarterly funding and contribution needs

Build & manage governance for WW vendor management and provide metrics on performance and effectiveness

Partner with finance to develop financial models, run financial reviews and manage the governance, approval process & reporting for budgeting and funding the product

Build and manage a global benefits compliance program (covering 401(k)/retirement regulations, healthcare mandates, and regional statutory requirements) and drive benefits adoption

Define and maintain global business and technical requirements for your program. Communicate both program and project plans through clear, precise and regular communication with all stakeholders.

Retrieve and analyze data and insights both locally and globally to solve business problems

Manage Vendor Relationships

Monitor project execution and ensure that the project delivery is appropriate for the level of quality and in line with its target date.

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Experience in complex problem solving, and working in a tight schedule environment
5+ years of driving process improvements experience
Experience in vendor management

Preferred Qualifications

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience working cross functionally with tech and non-tech teams
Knowledge of Healthcare, 401K or other Employee benefits

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 127,200.00 - 185,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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