Jobs in the United States

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Added 1 hour ago
VR
Epic Ascent Supervisor
Vail Resorts
CA
- $25 to $31.32 USD / hour
The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service…
Added 1 hour ago
Senior Manager, Workday Payroll & HR Systems
SanDisk
Milpitas, CA
We are seeking an experienced Senior Manager, Workday Payroll & HR Systems to lead the support, enhancement, and strategic roadmap for Workday Payroll, Benefits, Time Tracking, and Absence.…
Added 1 hour ago
Registered Nurse (RN) House Supervisor
Lifepoint Health
Highland Hills, OH
Monitor staff attendance, maintain records of tardiness and absences, and assist the Nurse Manager with payroll.
Added 2 hours ago
VR
Epic Ascent Supervisor
Vail Resorts
UT
- $25 to $31.32 USD / hour
The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service…
Added 2 hours ago
EN
Case Manager Nassau Adult Guardianship
EAC Network
HEMPSTEAD, NY
- $27 USD / hour
…Long Island and NYC, is looking for a dedicated full time Case Manager to join the Adult Guardianship Program. * Salary: $27/hour * Schedule: 9AM-5PM, Monday- Friday * Location: 175 Fulton…
Added 2 hours ago
U
Clinical Sitter
UHS
Johnson City, NY
- $16 to $20.16 USD / hour
…float across multiple UHS facilities. Your recruiter and hiring manager will clarify expectations during the interview…
Added 2 hours ago
OR
Wireless Retail Sales Associate - W2159
OSL Retail Services
OLEAN, NY
- $19 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 2 hours ago
NL
Financial Project Analyst (Real Estate Development and Facilities)
NYU Langone Medical Center
New York, NY
- $66,299.99 to $93,492 USD / year
…with senior staff and project managers; and at the same time, flexible enough to be extremely hands on with administrative tasks. They must be self-motivated, and excel at working…
Added 2 hours ago
Crew Chief
Team Car Care West, LLC (US)
Casa Grande, AZ
Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and business need
Added 2 hours ago
Crew Chief
Team Car Care West, LLC (US)
Lacey, WA
Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and business need
Added 2 hours ago
Assistant General Manager
Team Car Care West, LLC (US)
Lacey, WA
Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need
Added 2 hours ago
Crew Chief
Team Car Care West, LLC (US)
Lacey, WA
Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and business need
Added 3 hours ago
OR
Wireless Retail Sales Associate - W2947
OSL Retail Services
VANCOUVER, WA
- $20.13 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 3 hours ago
SC
Human Resources Partner - Employee Relations
Skookum Contract Services
Spokane, WA
- $38.54 to $44.68 USD / hour
A recognized leader in inclusive employment and workforce development.
Added 3 hours ago
M
Customer Success Account Manager
ManpowerGroup
Redmond, WA
- $55 to $57 USD / hour
Our client, a technology and cloud-focused organization, is seeking a Customer Success Account Manager to join their team. As a Customer Success Account Manager, you will be part of the…
Added 3 hours ago
OR
Wireless Retail Sales Associate - W2538
OSL Retail Services
EUGENE, OR
- $18.55 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 3 hours ago
Sweetener Terminal Manager - Portland, OR
ADM
Portland, OR
Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life…
Added 4 hours ago
Sr Program Manager, Benefits , DSP, Value Added Services
Amazon
Nashville, TN
…(DSP) Product and Strategy organization is seeking a Senior Program Manager to define and execute our global benefits strategy, supporting Amazon's rapidly expanding Last Mile delivery…
Added 4 hours ago
Assistant Store Manager, Jewelry
Brilliant Earth
Pasadena, CA
Assistant Store Manager, Jewelry (Customer Experience Assistant Manager) - Pasadena, CA
Added 4 hours ago
Assistant Store Manager, Jewelry
Brilliant Earth
San Francisco, CA
Assistant Store Manager, Jewelry (Customer Experience Assistant Manager) - San Francisco, CA
Added 4 hours ago
Program Manager
ManpowerGroup
Alpharetta, GA
Our client, a leader in financial technology and payments operations, is seeking a Program Manager to join their team. As a Program Manager, you will be part of the Conversion Delivery…
Added 4 hours ago
SO
Early Childhood Special Projects Manager / State Prog Admin Manager Sr
State of Minnesota
St. Paul, MN
- $44.8 to $64.46 USD / hour
Job Class: State Program Administrator, Manager Senior
Added 4 hours ago
SO
Medicaid Program Integrity Review Supervisor - Human Services Supervisor 2
State of Minnesota
St. Paul, MN
- $34.71 to $50.25 USD / hour
The position works under administrative direction from the Program Integrity & Continuity of Care Manager and is evaluated on results. Its work protects the fiscal integrity of Minnesota's…
Added 4 hours ago
Workforce Development Manager
Essentia Health
Duluth, MN
This Workforce Development Manager will use workforce data to identify gaps across Essentia Health’s physician, advanced practice, clinical, and non-clinical workforce before they become…
Added 4 hours ago
M
Destruction Technician
ManpowerGroup
Bloomington, MN
- $20 USD / hour
In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family…

Amazon

Sr Program Manager, Benefits , DSP, Value Added Services

Nashville, TN, United States

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Description

Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from the ground up? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Program Manager to define and execute our global benefits strategy, supporting Amazon's rapidly expanding Last Mile delivery capabilities.

At Amazon, we're working to be the most Customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly re-inventing the customer experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations through a rapidly expanding global network of entrepreneur owned and operated small businesses (the DSP program). To enable the program to scale in a sustainable way, we're seeking an exceptional Senior Program Manager who will define the vision and strategy for our benefits product line - spanning 401(k) retirement plans, healthcare coverage, and benefits compliance - supporting a network of 3500+ individual entrepreneurs across 22 countries.

In this role, you will be responsible for building our global benefits strategy, ensuring we deliver high-quality, regionally-appropriate benefits programs that meet the diverse needs of our DSP partners and the DAs they employ. You'll develop innovative solutions for three critical areas: designing benefits offerings (401(k), healthcare, and related programs) that adapt to our expanding delivery modes and geographic presence, creating a centralized enrollment, eligibility, and plan-administration system, and establishing a cost-effective, efficient vendor-delivery model that can rapidly roll out new benefits programs and plan changes across our global network. This is a new and fast-growing space with unique challenges in scaling a tested model across highly variable regulatory environments. You will work with cross-functional teams to leverage best practices from various last mile channels, using diverse technology to ideate, design, and launch solutions that serve our DSP partners' evolving needs – from traditional vehicle delivery to innovative new transportation modes. The optimal fit for this role will be a candidate wanting to roll-up their sleeves, dive into complex benefits and compliance challenges, develop a path forward by working with multiple stakeholders, and convince senior management that their solution is the best one.

This will be a high visibility global role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environments, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization. Any background in employee benefits, 401(k)/retirement administration, healthcare plan management, benefits compliance, insurance, and/or experience in risk management and program management will be considered a plus. Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.

Key job responsibilities

Lead & deliver an innovative program strategy to drive step changes in DSP profitability and operating efficiency and eliminate DSP pain points within the DSP Benefits program

Manage the global Benefits roadmap across all DSP geographies

Own the operational performance and all metrics for DSP satisfaction and adoption for your program

Monitor the effectiveness of existing programs and vendors' services (401(k) administrators, healthcare carriers, and compliance partners), using utilization data, real-time vendor data and feedback from the global stakeholders

Build and monitor benefits forecasting including creating enrollment, eligibility, and cost projections as well as quarterly funding and contribution needs

Build & manage governance for WW vendor management and provide metrics on performance and effectiveness

Partner with finance to develop financial models, run financial reviews and manage the governance, approval process & reporting for budgeting and funding the product

Build and manage a global benefits compliance program (covering 401(k)/retirement regulations, healthcare mandates, and regional statutory requirements) and drive benefits adoption

Define and maintain global business and technical requirements for your program. Communicate both program and project plans through clear, precise and regular communication with all stakeholders.

Retrieve and analyze data and insights both locally and globally to solve business problems

Manage Vendor Relationships

Monitor project execution and ensure that the project delivery is appropriate for the level of quality and in line with its target date.

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Experience in complex problem solving, and working in a tight schedule environment
5+ years of driving process improvements experience
Experience in vendor management

Preferred Qualifications

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience working cross functionally with tech and non-tech teams
Knowledge of Healthcare, 401K or other Employee benefits

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 127,200.00 - 185,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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