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Added 2 mins ago
AA
Manager, Enterprise PMO
Alaska Airlines
SeaTac, WA
- $120,400 to $180,600 USD / year
The Manager, Enterprise PMO executes the EPMO strategy and delivers a portfolio of strategic, complex initiatives. This role ensures projects are delivered on time, with high quality and…
Added 3 mins ago
Sr. Program Manager DA Eligibility, Worldwide DSP Performance
Amazon
Bellevue, WA
The Sr. Program Manager, Eligibility is a cross-functionally strategic, analytical, and influential role responsible for leading the end-to-end eligibility and screenings program globally -…
Added 3 mins ago
M
Customer Success Account Manager
ManpowerGroup
Redmond, WA
- $55 to $57 USD / hour
Our client, a technology and cloud-focused organization, is seeking a Customer Success Account Manager to join their team. As a Customer Success Account Manager, you will be part of the…
Added 3 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Olympia, WA
…internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer…
Added 3 mins ago
Data Center Facility Operations Area Director
Meta
Olympia, WA
…announced or built. This role owns the multi-year operating strategy for its region, leads and develops a recursive organization of managers and directors, and is accountable for outcomes…
Added 3 mins ago
DevOps Engineer III
Deloitte
Seattle, WA
4+ years of experience using infrastructure as code tools, such as Terraform, AWS CloudFormation, or Azure Resource Manager
Added 3 mins ago
Senior Technical Program Manager , AWS Organizations
Amazon
Seattle, WA
We are looking for an experienced Technical Program Manager to tackle complex and ambiguous problems that span numerous systems and organizations across AMG's portfolio. You will be a…
Added 3 mins ago
AC
Sourcing Manager
Aston Carter
Seattle, WA
- $55 to $65 USD / hour
Sourcing Manager role focuses on leading strategic sourcing initiatives for a future-state warehouse and distribution network across North America and EMEA. You will design and execute the…
Added 3 mins ago
Senior Product Manager, Commerce
Amazon
Seattle, WA
…communities engage, we're looking for a visionary Sr. Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce…
Added 3 mins ago
Senior Global Creator Programs Manager
Amazon
Seattle, WA
The Sr. Global Creator Programs Manager owns the end-to-end execution of Twitch's global scaled creator activation program, a structured system that recruits, develops, and retains creators…
Added 3 mins ago
Cyber SAP Internal Controls Manager/ Engineering Manager II
Deloitte
Seattle, WA
…transformation, ERP and cloud modernization, and implementations. The Manager will lead business process and IT general controls strategy, design, testing, and deployment across SAP ERP…
Added 3 mins ago
TW
Sr Manager, Systems Reliability Engineering
The Walt Disney Company
Seattle, WA
- $200,400 to $268,700 USD / year
The Senior Manager of Systems Reliability Engineering (SRE) will lead and develop a high-performing team of managers, leads, and engineers responsible for the reliability, scalability, and…
Added 3 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Bellevue, WA · Redmond, WA · Seattle, WA
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 3 mins ago
Sr. Program Manager, Accessibility
Amazon
Seattle, WA
As the Senior Program Manager, Accessibility at Twitch, you will have a broad impact across all of Twitch and our Community. Reporting into the VP of UX, you will join our Design team where…
Added 17 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Salem, OR
…internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer…
Added 17 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Salem, OR
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 17 mins ago
Data Center Facility Operations Area Director
Meta
Salem, OR
…announced or built. This role owns the multi-year operating strategy for its region, leads and develops a recursive organization of managers and directors, and is accountable for outcomes…
Added 26 mins ago
Marketing Manager - INTRUST Bank Arena
Legends Global Wichita/Andover
Wichita, KS
Added 36 mins ago
Manager, SLS Performance Ops Quality & Training, Global SLS
Amazon
Nashville, TN
The DSP Performance Operations team is seeking an experienced and strategic Manager III, Operations Quality & Training to lead critical quality assurance and information-scaling functions.…
Added 36 mins ago
Sr. Program Manager DA Eligibility, Worldwide DSP Performance
Amazon
Nashville, TN
The Sr. Program Manager, Eligibility is a cross-functionally strategic, analytical, and influential role responsible for leading the end-to-end eligibility and screenings program globally -…
Added 36 mins ago
Sr Program Manager, Benefits , DSP, Value Added Services
Amazon
Nashville, TN
…business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Program Manager to define and execute our global benefits strategy, supporting…
Added 36 mins ago
Medical Science Liaison, Oncology GU - Tennessee & Arkansas
J&J Family of Companies
Nashville, TN
Develop and implement a scientific engagement plan for the territory that aligns with Medical Affairs strategy, prioritized medical objectives, and approved core medical assets.
Added 36 mins ago
T
Low Voltage Project Manager
TEKsystems
Nashville, TN
- $45 to $60 USD / hour
Our client is looking for a Project Manager that has lead large scale projects with large teams. This person will be managing large scale projects in TN as well as potentially other…
Added 53 mins ago
Senior Manager, AI & Analytics Engineering
The Coca-Cola Company
Atlanta, GA
The Senior Manager, AI & Analytics Engineering will be a hands-on technical leader who turns high-value business and analytical problems into production agents and analytical solutions. The…
Added 53 mins ago
Mgr, Business Engagement
Southern Company
Atlanta, GA
The Business Engagement Manager will provide strategic leadership, technical expertise, and tactical support to maximize the value that internal data, analytics, and AI solutions can…

Amazon

Sr Program Manager, Benefits , DSP, Value Added Services

Nashville, TN, United States

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Description

Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from the ground up? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Program Manager to define and execute our global benefits strategy, supporting Amazon's rapidly expanding Last Mile delivery capabilities.

At Amazon, we're working to be the most Customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly re-inventing the customer experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations through a rapidly expanding global network of entrepreneur owned and operated small businesses (the DSP program). To enable the program to scale in a sustainable way, we're seeking an exceptional Senior Program Manager who will define the vision and strategy for our benefits product line - spanning 401(k) retirement plans, healthcare coverage, and benefits compliance - supporting a network of 3500+ individual entrepreneurs across 22 countries.

In this role, you will be responsible for building our global benefits strategy, ensuring we deliver high-quality, regionally-appropriate benefits programs that meet the diverse needs of our DSP partners and the DAs they employ. You'll develop innovative solutions for three critical areas: designing benefits offerings (401(k), healthcare, and related programs) that adapt to our expanding delivery modes and geographic presence, creating a centralized enrollment, eligibility, and plan-administration system, and establishing a cost-effective, efficient vendor-delivery model that can rapidly roll out new benefits programs and plan changes across our global network. This is a new and fast-growing space with unique challenges in scaling a tested model across highly variable regulatory environments. You will work with cross-functional teams to leverage best practices from various last mile channels, using diverse technology to ideate, design, and launch solutions that serve our DSP partners' evolving needs – from traditional vehicle delivery to innovative new transportation modes. The optimal fit for this role will be a candidate wanting to roll-up their sleeves, dive into complex benefits and compliance challenges, develop a path forward by working with multiple stakeholders, and convince senior management that their solution is the best one.

This will be a high visibility global role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environments, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization. Any background in employee benefits, 401(k)/retirement administration, healthcare plan management, benefits compliance, insurance, and/or experience in risk management and program management will be considered a plus. Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.

Key job responsibilities

Lead & deliver an innovative program strategy to drive step changes in DSP profitability and operating efficiency and eliminate DSP pain points within the DSP Benefits program

Manage the global Benefits roadmap across all DSP geographies

Own the operational performance and all metrics for DSP satisfaction and adoption for your program

Monitor the effectiveness of existing programs and vendors' services (401(k) administrators, healthcare carriers, and compliance partners), using utilization data, real-time vendor data and feedback from the global stakeholders

Build and monitor benefits forecasting including creating enrollment, eligibility, and cost projections as well as quarterly funding and contribution needs

Build & manage governance for WW vendor management and provide metrics on performance and effectiveness

Partner with finance to develop financial models, run financial reviews and manage the governance, approval process & reporting for budgeting and funding the product

Build and manage a global benefits compliance program (covering 401(k)/retirement regulations, healthcare mandates, and regional statutory requirements) and drive benefits adoption

Define and maintain global business and technical requirements for your program. Communicate both program and project plans through clear, precise and regular communication with all stakeholders.

Retrieve and analyze data and insights both locally and globally to solve business problems

Manage Vendor Relationships

Monitor project execution and ensure that the project delivery is appropriate for the level of quality and in line with its target date.

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Experience in complex problem solving, and working in a tight schedule environment
5+ years of driving process improvements experience
Experience in vendor management

Preferred Qualifications

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience working cross functionally with tech and non-tech teams
Knowledge of Healthcare, 401K or other Employee benefits

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 127,200.00 - 185,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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