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Added 3 mins ago
SO
ADMINISTRATIVE ASSISTANT I - 73001257
State of Florida
JACKSONVILLE, FL
- $35,509.2 USD / year
This is an Administrative Assistant I position in the General Tax Administration Program's Receivables Management, Field Operations - Collection Process located in the Jacksonville Service…
Added 3 mins ago
MEP Project Manager
Actalent
Wilton, CT
We're seeking an experienced MEP Project Manager / Commissioning Manager to oversee the planning, execution, commissioning, and turnover of high-profile construction projects across…
Added 3 mins ago
MEP Project Manager
Actalent
Westchester, NY
We're seeking an experienced MEP Project Manager / Commissioning Manager to oversee the planning, execution, commissioning, and turnover of high-profile construction projects across…
Added 3 mins ago
A
Assistant Project Manager
Actalent
Wilson, NC
- $30 to $40 USD / hour
Job Title: Assistant Project Manager Electrical (Industrial Construction)Job DescriptionThis full-time Assistant Project Manager position supports the successful delivery of industrial…
Added 3 mins ago
A
Construction Manager
Actalent
Illiopolis, IL
- $40 to $44 USD / hour
Job Title: Site Construction ManagerJob DescriptionThe Site Construction Manager serves as the Project Managers primary on-site field representative, providing full-time oversight of solar…
Added 4 mins ago
Program Manager
CGI Technologies and Solutions, Inc.
Lenox, GA
Our client is seeking an experienced Program Manager to join a rapidly growing Digital Program Office supporting enterprise wide digital transformation initiatives. This team was…
Added 5 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Cumming, GA
Competency in cash handling, fuel transactions, and promoting our loyalty program.
Added 5 mins ago
Cyber - Google Cloud Security - Senior Manager
Deloitte
Atlanta, GA
Deloitte is seeking a Senior Manager to lead how clients secure their Google Cloud Platform (GCP) cloud and artificial intelligence (AI) estates across large-scale transformation…
Added 5 mins ago
AT
Manager Site Reliability Engineering
Akamai Technologies, Inc.
Atlanta, GA
- $151,800 to $273,200 USD / year
As a Manager Site Reliability Engineering, you will be responsible for:
Added 5 mins ago
Sr. Agile Program Manager/Digital Transformation
CGI Technologies and Solutions, Inc.
Atlanta, GA
We are seeking an experienced Senior Agile Program Manager to support our client's digital transformation initiatives. The role will focus on driving Epic level initiatives, partnering…
Added 5 mins ago
Product Support Manager, Shopping Product Support Excellence
Google
Atlanta, GA
Partner cross-functionally with Product Manager, Engineering, Program Manager, User Experience Research, Trust and Safety, and Content teams to integrate the shopper into every stage of the…
Added 5 mins ago
Sr. Manager, Cloud Capacity Management
Cisco
Atlanta, GA
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some…
Added 5 mins ago
Sr. Software Engineer – AI and Automation (Team Breeze)
Travelers Insurance Company
Atlanta, GA
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 5 mins ago
Sr. Principal IP legal Counsel
MiniMed
Atlanta, GA
Added 5 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Atlanta, GA
Work with Identity, Network Security, Data Security, Detection and Incident Response, IT, connected program sites, and application teams to implement controls within their areas of…
Added 5 mins ago
Program Manager
CGI Technologies and Solutions, Inc.
Atlanta, GA
Our client is seeking an experienced Program Manager to join a rapidly growing Digital Program Office supporting enterprise wide digital transformation initiatives. This team was…
Added 5 mins ago
Integrations Program Manager
Meta
Atlanta, GA
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 5 mins ago
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Cybersecurity Engineer
CBRE
Atlanta, GA
- $95,000 to $100,000 USD / year
…using tools such as HashiCorp Vault, Akeyless, AWS Secrets Manager, GCP Secrets Manager, and Azure Key…
Added 5 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Atlanta, GA
Provide practical design and engineering guidance to cloud platform owners, application teams, IT, and connected program sites, including options and tradeoffs when requirements compete.
Added 5 mins ago
IT Business Systems Analyst, Technology Control Center
Delta Air Lines, Inc.
Atlanta, GA
Liaison to the TCC Duty Manager working as the focal point for all operational issues by quickly engaging and escalating to the appropriate support teams. Maintain open and accurate…
Added 5 mins ago
Senior Manager, Marketing Transformation
Honeywell Technologies
Atlanta, GA
The Senior Manager, Marketing Transformation is a strategic and execution-focused leader responsible for driving marketing transformation initiatives that improve effectiveness, strengthen…
Added 5 mins ago
Senior Paid Social Manager
Sage
Atlanta, GA
We’re looking for a Senior Paid Social Manager to lead how Sage uses LinkedIn, Meta, Reddit, and emerging paid social channels to reach B2B buyers across North America, improve lead…
Added 5 mins ago
Project Manager, Revenue Management
Delta Air Lines, Inc.
Atlanta, GA
…America and Europe, Africa, and the Middle East. As a Project Manager, Transatlantic Performance and Insights, you will take ownership of high-impact analytical work, lead cross-functional…
Added 7 mins ago
RP
Senior Expert Engineer, Data Services
ReSource Pro
Remote, United States
- $96,655 to $163,680 USD / year
Comprehensive wellness program and prioritization of employee health
Added 9 mins ago
Business Development Manager
Cisco Systems, Inc.
Remote, United States
In this role you will work at the center of the Cisco 360 Partner Program. You will collaborate extensively with cross-functional leadership, including Global Partner Sales, regional…

Amazon

Sr Program Manager, AWS PXT, AWS PXT

Seattle, WA, United States

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Job details

Experience: 5+ years of program or project management experience
Posting language: English
Posted: Jul 3, 2026

Original job description

Description

The AWS Support People eXperience Team (PXT) exists to accelerate the trajectory of the Support business by building and scaling people strategies and operating models in an AI-augmented environment.

In the Sr Program Manager role, you will lead end-to-end execution of people initiatives, leverage data and emerging AI capabilities to inform decisions, and operate across a wide range of problem-solving scenarios from strategic to real-time. As Support evolves its workforce model creating new roles, redefining existing ones, and building capabilities at the intersection of human judgment and AI, you will design and drive the people initiatives that enable that transformation.

The ideal candidate thrives in ambiguity, thinks big, and drives change through metrics, experimentation, and a genuine curiosity for how AI can transform people processes. You earn trust, have strong ownership, and bring a track record of delivering results in complex, global organizations. This role requires collaboration across AWS Support and broader Amazon teams, excellent communication skills, and the ability to influence with data-driven recommendations.

Key job responsibilities

Lead delivery and end-to-end execution of strategic people initiatives across AWS Support PXT, ensuring alignment with business priorities and people strategy.
Proactively experiment with and leverage AI tools to enhance people processes, improve efficiency, and deliver innovative solutions across the employee lifecycle.
Drive talent management and development initiatives that build leadership capability, accelerate career growth, and strengthen the talent pipeline across AWS Support.
Own and drive the PXT business rhythm including planning cycles, goal-setting mechanisms, business reviews, and operational cadences, to ensure the PXT team operates with rigor and transparency.
Act as the central nervous system for the Support PXT team
Leverage problem-solving skills and an innovative mindset to identify and remove process roadblocks and look around corners with PXT initiatives.
Implement regular reviews of current processes, develop suggestions for improvements, quickly identify obstacles, and prioritize changes to maximize impact.
Lead and contribute to written narratives to disseminate impact and learning of initiatives to senior leadership and PXT stakeholders.
Develop and implement processes and procedures across geographically distributed teams within AWS Support.

Basic Qualifications

5+ years of program or project management experience
Bachelor's degree in a relevant field or equivalent work experience
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience defining program requirements and using data and metrics to drive improvements
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Experience working cross-functionally with tech and non-tech teams

Preferred Qualifications

Experience handling ambiguous or undefined challenges through strong problem solving abilities
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
MBA, or Master's degree
Experience working with and influencing senior level stakeholders
Experience working with data and leveraging analytics to make decisions
Experience in human resources, organizational development, or related field
Successful record of building, improving, and running operational business processes globally
Familiarity with building or operating within an HR COE Model, HR data systems, and Sharepoint/knowledge management platforms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 125,800.00 - 170,200.00 USD annually

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More about this job

Skills

AWS
Problem solving
Communication skills
Leadership
Project management
Analytical skills
Attention to detail
Business processes
Microsoft SharePoint
Recruitment
Mental health

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