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Sr. Manager, Data Platforms
Servpro Industries, LLC
Gallatin, TN
The Sr. Manager, Data Platforms role is a hands-on technology leader responsible for the design, delivery, reliability, security, and ongoing evolution of the enterprise data platform. This…
Added 14 mins ago
Construction & Infrastructure Project Manager (West Region)
Working at Signature Aviation
Remote, United States
The Project Manager (PM) will be responsible for planning and overseeing less complex capital projects and/or assist a Regional PM, SR Manager, the VP or director in the management of more…
Added 14 mins ago
Senior Construction Manager (LSNA-NC)
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Added 14 mins ago
Senior Manager, Data Analytics Enablement
Labcorp
Durham, NC
Establish and enforce best practices for data engineering, data governance, data quality, security, and operational support.
Added 14 mins ago
Senior Manager, Data Analytics Enablement
Labcorp
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Establish and enforce best practices for data engineering, data governance, data quality, security, and operational support.
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Senior Clinical Specialist
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Working under general direction, provides advanced engineering, sales, educational and technical support in response to complex field inquiries from physicians, health care professionals,…
Added 24 mins ago
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Digital / Sr Digital Product Manager- Commercial Visibility
Federal Express Corporation
Remote, United States
- $9,208.38 to $20,872.33 USD / month
As a Senior Digital Product Manager, you lead cross-functional teams to deliver high-impact, customer-centric solutions that align with company strategy. You own complex product domains or…
Added 33 mins ago
Cybersecurity Chief Engineer
Mercer University
Warner Robins, GA
Mercer Engineering Research Center (MERC), a research institute of Mercer University, provides high quality engineering, scientific, and technical support services to both government and…
Added 46 mins ago
Sr. Maintenance Manager
AGROPUR, INC
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Added 51 mins ago
Sr. Project Manager, Enterprise Sales
Vertiv
Westerville, OH · NY
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Added 59 mins ago
EHS Regional Safety Manager
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…subordinate supervisors. Under the direction of the Sr. Regional EHS Manager, the Regional Safety Manager is the regional expert and resource in occupational safety and health. Frequent…
Added 1 hour ago
GE
Sr Manufacturing Engineer - Sourced Hardware
General Electric Company
Remote, United States
- $116,000 to $155,000 USD / year
Manufacturing Engineering focal for assigned supplier base. Expected to own the technical performance of multiple suppliers so supplier travel will be frequent (25-50%).
Added 1 hour ago
GE
Sr Manufacturing Engineer - Sourced Hardware
General Electric Company
Remote, United States
- $116,000 to $155,000 USD / year
Manufacturing Engineering focal for assigned supplier base. Expected to own the technical performance of multiple suppliers so supplier travel will be frequent (25-50%).
Added 1 hour ago
GE
Sr Manufacturing Engineer - Sourced Hardware
General Electric Company
Remote, United States
- $136,000 to $181,000 USD / year
Manufacturing Engineering focal for assigned supplier base. Expected to own the technical performance of multiple suppliers so supplier travel will be frequent (25-50%).
Added 1 hour ago
GE
Sr Manufacturing Engineer 2 – Sourced Hardware
General Electric Company
Remote, United States
- $136,000 to $181,000 USD / year
Manufacturing Engineering focal for assigned supplier base. Expected to own the technical performance of multiple suppliers so supplier travel will be frequent (25-50%).
Added 1 hour ago
Senior Logistics Engineer
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Added 1 hour ago
Project Manager | Owner's Representation
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Phoenix, AZ
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Added 1 hour ago
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IT Operations Manager
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San Jose, CA
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…IT-related incidents and service requests. The IT Operations Manager is responsible for leading IT support operations across Therma locations and ensuring service levels, operational…
Added 1 hour ago
Sr. Engineering Manager, Controls Hardware
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Thermo King is hiring an experienced Sr. Engineering Manager , Controls Hardware to join our team as a leader of Controls Engineering Professionals! This team is responsible for overseeing…
Added 1 hour ago
Senior Project Manager
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Project Manager I
Rosendin Electric, Inc
United States
The Project Manager I is a mid-level project management position responsible for overseeing projects from planning through completion and ensuring client satisfaction by delivering…
Added 1 hour ago
Project Manager II
Rosendin Electric, Inc
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The Project Manager II is a senior project management position responsible for overseeing projects from planning through completion and ensuring client satisfaction by delivering…
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Sr Principal Info Systems Project Manager
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Principal Contract Administrator/ Sr Principal Contract Administrator
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Please see links below to learn more about the nuclear triad and the Sentinel program:
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Sr. Process Engineering Manager
Attindas - US
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Attindas Hygiene Partners is hiring a Sr. Process Engineering Manager, to be located in our Greenville, NC manufacturing facility.

Amazon

Sr. Program Manager, Amazon Shipping, Amazon Shipping

Bellevue, WA, United States

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Job details

Experience: 6+ years of program or project management experience
Posting language: English
Posted: Mar 1, 2026

Original job description

Description

Amazon Shipping is seeking a strategic, results-driven Sr. Program Manager to lead support experience and quality improvement program. In this role, you will own end-to-end program management across complex, cross-functional initiatives spanning technology, operations, commercial, and program teams. You will define goals, hold stakeholders accountable to individual deliverables, and ensure all workstreams are aligned and progressing toward broader objectives.

The ideal candidate thrives in ambiguous environments, brings a detailed analytical mindset paired with a think-big attitude, and is a natural self-starter. You are an effective communicator and organizer who can manage multiple stakeholders simultaneously while keeping teams focused and on track.

Key job responsibilities

Build and own the customer experience and quality charter, driving strategic initiatives that deliver measurable improvements across support programs
Lead cross-functional program management across tech, product, operations, and commercial teams; define milestones, track progress, and hold stakeholders accountable to goals and individual deliverables
Design and launch new programs and review mechanisms that improve support quality and customer experience at scale
Build and maintain strong relationships with key stakeholders, ensuring alignment across internal partner teams
Lead and/or support development of product and operational requirements in close collaboration with engineering and operations teams
Author and lead high-judgment documents and business reviews presented to senior leadership, including MBRs, QBRs, and WW VP goal reviews, with clear commentary on program status, risks, and mitigations
Develop and maintain playbooks and process documentation to standardize and scale customer experience programs
Navigate ambiguity with confidence, structuring complex problems into clear, actionable plans while managing multiple workstreams simultaneously

About the team

Amazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.

Basic Qualifications

6+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of database systems and SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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More about this job

Skills

Program management
Customer experience
Documentation
Logistics
Shipping Solutions
Project management
Adult education
Database management systems
SQL
Recruitment
Mental health

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