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Added 3 mins ago
Sourcing Specialist - Manufacturing
Jeffersonville PV Cells Corporation
Jeffersonville, IN
· Evaluate vendor performance on delivery reliability, cost competitiveness, and product/service quality.
Added 9 mins ago
Systems Engineer 2
SP - Propulsion Systems
United States
…technical execution, standards, workflow processes on the Sentinel program/project support. This role will report directly to the Systems Engineering…
Added 9 mins ago
Sourcing Co-Op Spring 2027
Emerson
Elyria, OH
Supplier Delivery Get Well Program – create open order documents for the weekly meetings and run the Get Well meetings with the suppliers over time.
Added 10 mins ago
Vegetation Program Manager - Central Coast
Pacific Gas And Electric Company
San Luis Obispo, CA
The Vegetation Program Manager oversees Vegetation Management operations, ensuring electric system safety, reliability and regulatory compliance with state and federal rules. The incumbent…
Added 14 mins ago
Vegetation Program Manager - Central Coast
San Luis Obispo, SC
The Vegetation Program Manager oversees Vegetation Management operations, ensuring electric system safety, reliability and regulatory compliance with state and federal rules. The incumbent…
Added 17 mins ago
J
EM Intake Technician (Part Time) - Common Pleas
Toledo, OH · OH
- Part-time
13. Assist in maintaining program policy and procedure manual in coordination with Unit Manager.
Added 18 mins ago
Senior Manager, IT Solution Planning & Delivery (AMI 2.0 Program)
Southern California Edison
Rosemead, CA
Southern California Edison's Advanced Metering Infrastructure (AMI) 2.0 Program is a transformational initiative that is modernizing the company's metering, communications, and data…
Added 19 mins ago
Engineering Manager
Minth North America
Gadsden, AL
…resolving mechanical, electrical and automation faults, and driving reliability improvements across the Lewisburg…
Added 19 mins ago
SU
Student Dining Senior General Manager
Stanford University
Stanford, CA
- $89,179 to $110,501 USD / year
The Student Dining Senior General Manager is the senior operational leader for multiple residential dining halls or a large, complex dining operation. Reporting to the Senior Director of…
Added 19 mins ago
SU
Student Dining General Manager
Stanford University
Stanford, CA
- $89,179 to $110,501 USD / year
The Dining Hall Manager reports to the Senior Director of Student Dining within Stanford Residential & Dining Enterprises (R&DE) and serves as the on-site operational leader responsible for…
Added 19 mins ago
Technical Program Manager, FAIR (AI Research)
Meta
Menlo Park, CA
As a Technical Program Manager (TPM) at FAIR, you will lead complex, cross-functional programs that accelerate scientific discovery and innovation at Meta. You will partner closely with…
Added 20 mins ago
Technical Program Manager II, Software QA and Testing, Platforms and Devices
Google
Mountain View, CA
Share Technical Program Manager II, Software QA and Testing, Platforms and Devices
Added 20 mins ago
C
Software Engineer Data & AI II (Full Time) – United States
Cisco
San Jose, CA
- Full-time
This role may be eligible for remote work in the United States depending on business needs and hiring manager approval.
Added 20 mins ago
CA
Exempt to Permanent - Program Specialist (2913) – Citywide (169050)
City and County of San Francisco
San Francisco, CA
- $105,612 to $128,362 USD / year
…District, or San Francisco City College, working within the Program Specialist (2913)…
Added 21 mins ago
Global Creative Designer
Every Home For Christ
Colorado Springs, CO
…output. The Global Creative Designer works closely with the Manager of Global Creative to translate vision, direction, and strategy into tangible design work - supporting global…
Added 21 mins ago
Operations Program Manager III - Radio Frequency Effects
BAE Systems
Merrimack, NH
Join the BAE Systems Space Systems team in Hudson/Merrimack, NH, as an Operations Program Manager III. For three decades, we have provided high-reliability electronics for critical…
Added 21 mins ago
Engineering Program Manager – Semiconductor & Memory Test Solutions
SanDisk
Milpitas, CA
We are seeking a highly motivated Technical Program Manager (TPM) to lead the planning, development, and deployment of semiconductor and memory test solutions across the product lifecycle.…
Added 24 mins ago
Production Program Manager
Anduril Industries
Costa Mesa, CA
We are seeking a Production Project Manager to serve as a builder-operator within the TRS division. You will work on projects that define the way we operate in a high-volume manufacturing…
Added 28 mins ago
Senior Manager, Marketing Technology
Berkshire Hathaway Specialty Insurance
Boston, MA
BHSI has an exciting opportunity for a Senior Manager, Marketing Technology to join our team in Boston. Berxi (Berxi.com) and Berkshire Hathaway Travel Protection (bhtp.com) are…
Added 28 mins ago
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Mid - System Engineer (w/ active Secret)
Critical Solutions
Pearl Harbor, HI
- $99,000 to $128,000 USD / year
Collaborate with cross-functional engineering and operations teams to enhance network availability, performance, reliability, and security.
Added 29 mins ago
Respiratory Therapist
Total Respiratory & Rehab
Indianapolis, IN
Maintain professional accountability, support company core values, and proactively communicate operational concerns or problems to the branch manager and/or oversite team.
Added 31 mins ago
DA
Before & After School Counselor @ St. Cloud Elementary School
Discover After School
St. Cloud, FL
- $15 USD / hour
…Managers choose top counselors based on their work ethics and reliability, emphasizing factors like attendance and punctuality because camp is a full-day commitment and requires dependable…
Added 37 mins ago
Care Manager
Sunrise Senior Living Mgmt Inc
Bethesda, MD
Compassion, reliability, and strong communication skills
Added 37 mins ago
Care Manager
Sunrise Senior Living Mgmt Inc
Lynnfield, MA
Compassion, reliability, and strong communication skills
Added 42 mins ago
P
Diesel Technician III
Penske
Swedesboro, NJ · Bridgeport, NJ
- $26.51 USD / hour
…you have the time you need to do the job right. Safety and reliability are our top…

Amazon

Sr. Program Manager, Amazon Shipping, Amazon Shipping

Bellevue, WA, United States

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Job details

Experience: 6+ years of program or project management experience
Posting language: English
Posted: Mar 1, 2026

Original job description

Description

Amazon Shipping is seeking a strategic, results-driven Sr. Program Manager to lead support experience and quality improvement program. In this role, you will own end-to-end program management across complex, cross-functional initiatives spanning technology, operations, commercial, and program teams. You will define goals, hold stakeholders accountable to individual deliverables, and ensure all workstreams are aligned and progressing toward broader objectives.

The ideal candidate thrives in ambiguous environments, brings a detailed analytical mindset paired with a think-big attitude, and is a natural self-starter. You are an effective communicator and organizer who can manage multiple stakeholders simultaneously while keeping teams focused and on track.

Key job responsibilities

Build and own the customer experience and quality charter, driving strategic initiatives that deliver measurable improvements across support programs
Lead cross-functional program management across tech, product, operations, and commercial teams; define milestones, track progress, and hold stakeholders accountable to goals and individual deliverables
Design and launch new programs and review mechanisms that improve support quality and customer experience at scale
Build and maintain strong relationships with key stakeholders, ensuring alignment across internal partner teams
Lead and/or support development of product and operational requirements in close collaboration with engineering and operations teams
Author and lead high-judgment documents and business reviews presented to senior leadership, including MBRs, QBRs, and WW VP goal reviews, with clear commentary on program status, risks, and mitigations
Develop and maintain playbooks and process documentation to standardize and scale customer experience programs
Navigate ambiguity with confidence, structuring complex problems into clear, actionable plans while managing multiple workstreams simultaneously

About the team

Amazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.

Basic Qualifications

6+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of database systems and SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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More about this job

Skills

Program management
Customer experience
Documentation
Logistics
Shipping Solutions
Project management
Adult education
Database management systems
SQL
Recruitment
Mental health

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