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Added 1 min ago
SO
Structural Trades I
State of Colorado
Westminster, CO
- $3,698 USD / month
…support project execution by following instructions related to engineering requirements, code compliance, and third-party…
Added 1 min ago
Subdiscipline Manager - Top Hat - STLA Frame / Body-on-Frame
Stellantis
Auburn Hills, MI
Support the transition of designs to BCI teams and the TKO process.
Added 1 min ago
Sr Finance Data Analyst
Amerita
LOUISVILLE, KY
…infusion pharmacy business. This role will report to the Finance Manager of Pharmacy Margin & Unit Economics and will be responsible for building, maintaining, and validating the backend…
Added 1 min ago
Commissioning Field Engineer - Low Voltage/I&C
Hoffman Construction Company
Boise, ID · ID · Hauser, ID · Kuna, ID · Moscow, ID · Post Falls, ID · Lewiston Orchards, ID
…the Commissioning department and will report to Commissioning Manager. They will work closely with design professionals, clients, subcontractors, and craftspeople to address electrical…
Added 2 mins ago
A
Engineering Supervisor (PE)
Actalent
Birmingham, AL
- $50.07 to $70.1 USD / hour
Job DescriptionThe Engineering Supervisor is responsible for overseeing the daily operations of the department, setting project budgets and schedules, and reporting metrics and statuses to…
Added 2 mins ago
A
Engineering Supervisor (PE)
Actalent
Columbus, OH
- $50.07 to $70.1 USD / hour
Job DescriptionThe Engineering Supervisor is responsible for overseeing the daily operations of the department, setting project budgets and schedules, and reporting metrics and statuses to…
Added 2 mins ago
A
Engineering Supervisor (PE)
Actalent
Columbus, OH
- $50.07 to $70.1 USD / hour
Job DescriptionThe Engineering Supervisor is responsible for overseeing the daily operations of the department, setting project budgets and schedules, and reporting metrics and statuses to…
Added 2 mins ago
A
Project Controls Manager/estimator
Actalent
Ann Arbor, MI
- $38.46 to $82.11 USD / hour
Job Title: Project Controls Manager/EstimatorJob DescriptionWe are seeking a skilled Project Controls Manager/Estimator to join our dynamic team. This role offers the flexibility of remote…
Added 2 mins ago
Electrical Engineer
Actalent
Grand Rapids, MI
…concept through commissioning, utilizing experience and sound engineering…
Added 2 mins ago
A
Engineering Supervisor (PE)
Actalent
Tulsa, OK
- $50.07 to $70.1 USD / hour
Job DescriptionThe Engineering Supervisor is responsible for overseeing the daily operations of the department, setting project budgets and schedules, and reporting metrics and statuses to…
Added 2 mins ago
FS
Loan Analyst
Farm Service Agency
Holbrook, AZ
- $40,736 to $80,243 USD / year
…Under the direction of the District Director and the Farm Loan Manager, works collaboratively with Farm Loan Officers and loan staff. | Performs analysis, evaluation and advisory…
Added 3 mins ago
Team Manager, Integration Engineering
Werfen
Norcross, GA
Lead Integration Engineers through technical planning and execution of system integration engineering and verification activities across assay, reagent, software, hardware, and…
Added 4 mins ago
Project Manager
STO Building Group
San Francisco, CA
BCCI, part of the STO Building Group, is seeking a Project Manager in Silicon Valley.
Added 4 mins ago
V
Sr Software Engineer
VONTIER
United States
- $112,300 to $140,000 USD / year
Participate in process improvement activities towards releasing the highest quality, world class software on time
Added 5 mins ago
Special Operations Cognitive Enhancement Practitioner (Coronado, CA)
KBR
Coronado, CA
At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…
Added 5 mins ago
Senior Automation Engineer
Bloomington
Our Bloomington, Indiana site is a state-of-the-art facility where we have an integrated model from process and formulation to clinical and commercial biomanufacturing and drug product…
Added 5 mins ago
Inside Technical Sales Engineer
Simplex Inc
Springfield, IL
…Proficiency will be attained on the job, under the direction of your manager and in cooperation with other staff, including the acquisition of a working knowledge of our products and the…
Added 6 mins ago
Senior Manager, Test Engineering
Anduril Industries
McHenry, MS
…Operations, Quality, Supply Chain & Warehouse, Manufacturing Engineering, Tool Engineering, Facilities, and Maintenance. This role would be located onsite as part of the Production…
Added 6 mins ago
CT
Project Manager, Facilities and Infrastructure
Coreshell Technologies
San Leandro, CA
- $120,000 to $160,000 USD / year
…supported by the U.S. Department of Energy (DOE) award. The Project Manager, Facilities and Infrastructure is Coreshell’s day-to-day project lead for the building, utility and…
Added 6 mins ago
Superintendent
Wharton-Smith
Sanford, FL
…smaller project budgets. This position works with the Project Manager and other project leadership and maintains regular communication with clients, subcontractors, inspectors, vendors, and…
Added 6 mins ago
AC
SERVICE CONTRACT EVALUATOR
Air Combat Command
Grand Forks AFB, ND
- $61,722 to $80,243 USD / year
The primary purpose of this position is: To serve as a Service Contracts Manager by performing the full scope of service contract manager functions to include identification, development,…
Added 6 mins ago
VH
Transportation Asst (Fleet Management)
Veterans Health Administration
Tuscaloosa, AL
- $45,866 to $59,626 USD / year
The Transportation Assistant (Fleet Management) position, with the organizational title as Fleet Manager, is located at the Tuscaloosa Veterans Affairs Medical Center (TVAMC), Engineering…
Added 6 mins ago
FT
Senior Program Manager
Federal Transit Administration
Kansas City, MO · Fort Worth, TX · New York, NY · Cambridge, MA · Chicago, IL · Washington, DC · Atlanta, GA
- $127,829 to $192,694 USD / year
…Administration (FTA). The incumbent will serve as a Senior Program Manager, under the direction of a division chief, in managing and administering the nationwide program oversight of…
Added 6 mins ago
Senior Associate - Project Manager/Scrum Master
New York Life
New York
The Senior Project Manager / Scrum Master leads program management and agile delivery for the EUC organization. The role owns PI planning, sprint execution, and work allocation across EUC…
Added 7 mins ago
Manager, Strategic Partnerships
STACK Infrastructure US
Denver, CO
STACK Infrastructure is seeking a commercially minded, highly organized Manager to support the execution of complex customer transactions, strengthen strategic customer and partner…

Amazon

Sr. Program Manager, Amazon Shipping, Amazon Shipping

Bellevue, WA, United States

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Job details

Experience: 6+ years of program or project management experience
Posting language: English
Posted: Mar 1, 2026

Original job description

Description

Amazon Shipping is seeking a strategic, results-driven Sr. Program Manager to lead support experience and quality improvement program. In this role, you will own end-to-end program management across complex, cross-functional initiatives spanning technology, operations, commercial, and program teams. You will define goals, hold stakeholders accountable to individual deliverables, and ensure all workstreams are aligned and progressing toward broader objectives.

The ideal candidate thrives in ambiguous environments, brings a detailed analytical mindset paired with a think-big attitude, and is a natural self-starter. You are an effective communicator and organizer who can manage multiple stakeholders simultaneously while keeping teams focused and on track.

Key job responsibilities

Build and own the customer experience and quality charter, driving strategic initiatives that deliver measurable improvements across support programs
Lead cross-functional program management across tech, product, operations, and commercial teams; define milestones, track progress, and hold stakeholders accountable to goals and individual deliverables
Design and launch new programs and review mechanisms that improve support quality and customer experience at scale
Build and maintain strong relationships with key stakeholders, ensuring alignment across internal partner teams
Lead and/or support development of product and operational requirements in close collaboration with engineering and operations teams
Author and lead high-judgment documents and business reviews presented to senior leadership, including MBRs, QBRs, and WW VP goal reviews, with clear commentary on program status, risks, and mitigations
Develop and maintain playbooks and process documentation to standardize and scale customer experience programs
Navigate ambiguity with confidence, structuring complex problems into clear, actionable plans while managing multiple workstreams simultaneously

About the team

Amazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.

Basic Qualifications

6+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of database systems and SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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More about this job

Skills

Program management
Customer experience
Documentation
Logistics
Shipping Solutions
Project management
Adult education
Database management systems
SQL
Recruitment
Mental health

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