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Assistant Store Manager
Community Choice Financial Family of Brands
Athens, GA
- $16 USD / hour
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in…
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Community Case Manager, Adult Collaborative Care - Get a FREE Master’s Degree in Clinical Mental Health Counseling!
Center for Life Management
Derry, NH
- $26 USD / hour
The Adult Community Case Manager provides treatment and care planning, resource identification and coordination, benefit coordination, service monitoring, and community-based support to…
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Doctor's Technician
Stanton Optical
Sugar Land, TX
Professional development and promotion opportunities
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Financial Services Officer - Laguna Hills
Banc of California Page
Laguna Hills, CA
…growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we…
Added 1 min ago
General Manager II - Store 5230 - Florence, SC
Advance Auto Parts
Florence, SC
A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of…
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General Manager I Store 8166 Baytown TX
Advance Auto Parts
Baytown, TX
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position…
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Advanced Systems Engineer
Aerospace
Phoenix, AZ
As an Advanced Systems Engineer within Honeywell Aerospace, you will play a vital role in the design, development and implementation of cutting-edge Flight Display Systems and Avionics…
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Manager of Aquatics
Cerebral Palsy Inc
Green Bay, WI
The primary role of the Manager of Aquatics is to lead aquatic operations and all support staff assigned to the Aquatics Department. The Manager of Aquatics will be fiscally responsible for…
Added 1 min ago
GA
Occupational Therapy Assistant (COTA)
Genesis Administrative Services
Lenexa, KS
- $30 to $36 USD / hour
…more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development…
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Assistant Store Manager - Sales & Service, Full Time, Short Hills - Pottery Barn
Williams-Sonoma
Short Hills, NJ
- $25 to $28 USD / hour
- Full-time
Overview of the Assistant Manager of Sales and Service role
Added 1 min ago
Records Manager (64094)
ADAMS AND ASSOCIATES INC
Manchester, NH
We are seeking a dedicated and detail-oriented Records Manager to lead our student records team. This is an opportunity to play a pivotal role in maintaining the accuracy, integrity, and…
Added 1 min ago
DS
Patient Coordinator
Dr. Scott Dickinson, D.M.D., P.C.
Tupelo, MS
- $15 to $17 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 1 min ago
CD
Patient Coordinator
Chandi DDS LLC
Festus, MO
- $17 to $21 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 1 min ago
RD
Patient Coordinator
Rennigade Dental Group PLLC
Saint Augustine, FL
- $19 to $21 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 1 min ago
TD
Patient Coordinator
Tuladhar Dentistry Holdings PLLC
DeFuniak Springs, FL
- $19 to $21 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 1 min ago
MC
Patient Coordinator
MICHAEL C. DICKERSON DMD HOLDINGS, PLLC
Brandon, FL
- $18 to $20 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 1 min ago
Principal Engineer
CURIA
United States
Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving…
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RD
Patient Coordinator
R. DUSTIN DIXON DMD HOLDINGS LLC
Venice, FL
- $17 to $19 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 2 mins ago
DM
Access & Advocacy Specialist (Pool)
Del Mar College
TX
- $25 USD / hour
Master’s degree in Counseling, Student Development/Student Affairs, Rehabilitation and/or Vocational Counseling, Education, Special Education, or related field.
Added 2 mins ago
Senior Delivery Lead: Tax & Records Platform
Neumo Holdings LLC
AL · IL
…to grow with the organization and may expand into technical program management or product management as needs…
Added 2 mins ago
Director, Enterprise Architecture
Stateside
Adelphi, MD
Enterprise Architecture Strategy & Roadmap Development.
Added 2 mins ago
KB
Dental Office Manager
Katie Breeze Heald, PLLC
Morganton, NC
- $58,000 to $62,000 USD / year
…dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a…
Added 2 mins ago
Warehouse Operations Associate I - Processor
Visual Comfort & Co.
Skokie, IL
Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
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Assistant Store Manager
J.Jill
Naples, FL
- $23 USD / hour
…passionate, customer-obsessed, and results-driven Assistant Store Manager to support the overall success of the store. You are a dynamic leader who thrives on building relationships,…
Added 2 mins ago
Manager-Maintenance/Engineer
Westin Governor Morristown
Morristown, NJ
…through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio…

Amazon

Sr. Program Manager, Amazon Shipping, Amazon Shipping

Bellevue, WA, United States

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Job details

Experience: 6+ years of program or project management experience
Posting language: English
Posted: Mar 1, 2026

Original job description

Description

Amazon Shipping is seeking a strategic, results-driven Sr. Program Manager to lead support experience and quality improvement program. In this role, you will own end-to-end program management across complex, cross-functional initiatives spanning technology, operations, commercial, and program teams. You will define goals, hold stakeholders accountable to individual deliverables, and ensure all workstreams are aligned and progressing toward broader objectives.

The ideal candidate thrives in ambiguous environments, brings a detailed analytical mindset paired with a think-big attitude, and is a natural self-starter. You are an effective communicator and organizer who can manage multiple stakeholders simultaneously while keeping teams focused and on track.

Key job responsibilities

Build and own the customer experience and quality charter, driving strategic initiatives that deliver measurable improvements across support programs
Lead cross-functional program management across tech, product, operations, and commercial teams; define milestones, track progress, and hold stakeholders accountable to goals and individual deliverables
Design and launch new programs and review mechanisms that improve support quality and customer experience at scale
Build and maintain strong relationships with key stakeholders, ensuring alignment across internal partner teams
Lead and/or support development of product and operational requirements in close collaboration with engineering and operations teams
Author and lead high-judgment documents and business reviews presented to senior leadership, including MBRs, QBRs, and WW VP goal reviews, with clear commentary on program status, risks, and mitigations
Develop and maintain playbooks and process documentation to standardize and scale customer experience programs
Navigate ambiguity with confidence, structuring complex problems into clear, actionable plans while managing multiple workstreams simultaneously

About the team

Amazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.

Basic Qualifications

6+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of database systems and SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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More about this job

Skills

Program management
Customer experience
Documentation
Logistics
Shipping Solutions
Project management
Adult education
Database management systems
SQL
Recruitment
Mental health

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