Jobs in the United States

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Added 2 mins ago
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Key Holder-The Cosmetics Company Store-Part Time-Tulsa Outlets-Jenks, OK
Estée Lauder Companies
Jenks, OK · Jenks
- Part-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 2 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
CVS Pharmacy, Inc.
San Marcos, TX
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Pennsylvania CVS Pharmacy, L.L.C.
Schnecksville, PA
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Pennsylvania CVS Pharmacy, L.L.C.
Carbondale, PA
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Ohio CVS Stores, L.L.C.
Jackson, OH
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Missouri CVS Pharmacy, L.L.C.
Springfield, MO
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Missouri CVS Pharmacy, L.L.C.
Farmington, MO
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Missouri CVS Pharmacy, L.L.C.
Cape Girardeau, MO
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Missouri CVS Pharmacy, L.L.C.
Arnold, MO
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Highland Park CVS, L.L.C.
Springfield, IL
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Highland Park CVS, L.L.C.
Lincoln, IL
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Highland Park CVS, L.L.C.
Decatur, IL
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 3 mins ago
Foreign Pharmacy Grad - International Pharmacy Intern
Highland Park CVS, L.L.C.
Bloomington, IL
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development…
Added 4 mins ago
Associate Director for Philanthropy - UW Medicine Advancement
University of Washington
Seattle, WA
Pursue ongoing professional development, complete annual self-assessment and related performance requirements, and support additional Advancement priorities as assigned.
Added 7 mins ago
Commercial Sales Manager
V2X
Madison, MS
The Commercial Sales Manager leads commercial and aftermarket sales activities for the Madison Repair Station, with responsibility for developing customer relationships, expanding market…
Added 10 mins ago
Project Management & Planning Operations Rep Stf - E4
Lockheed Martin
Marietta, GA · Marietta
Elevate your career as a Control Account Manager (CAM) on the historic C130 program in Marietta, GA. In this key role, you’ll ensure EVM compliance while managing cost, schedule, and…
Added 10 mins ago
Project Specialist Stf - E4
Lockheed Martin
Moorestown, NJ · Moorestown
…obsolescence, supply chain, to create sustainment solutions to drive customer value. Work with obsolescence management team to create viable options to resolve near and long term issues…
Added 12 mins ago
RN - Medical ICU
Carilion Medical Center
Roanoke, VA
As a registered nurse, you are expected to consistently deliver the best in care and customer service and demonstrate respect, dignity, kindness and empathy in each encounter with our…
Added 12 mins ago
Senior Vehicle Motion Controls Platform Engineer – Steering or Suspension
General Motors
Milford, MI
Use model-based development, vehicle-dynamics simulation, hardware-in-the-loop (HIL), driver-in-the-loop (DiL), and in-vehicle testing to design, calibrate, verify, and validate controls.
Added 12 mins ago
PT Deli Production Fryer
C&S Wholesale Grocers, Inc.
Stevensville, MI
Notify the Deli Manager if products and supplies need to be ordered.
Added 12 mins ago
PT Deli Production
C&S Wholesale Grocers, Inc.
Stevensville, MI
Notify the Deli Manager if products and supplies need to be ordered.
Added 12 mins ago
Registered Dietitian
Fresenius Medical Care
Coldwater, MI
Participates with the interdisciplinary team in the development of a written, individualized comprehensive plan of care that specifies the services necessary to address the patient’s needs,…
Added 12 mins ago
Produce Lead
C&S Wholesale Grocers, Inc.
Caledonia, MI
Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
Added 12 mins ago
Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Rochester Hills, MI
Amgen
Rochester Hills, MI
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Senior Hardware Development and Validation Engineer – Engine Lube/Vent
General Motors
Pontiac, MI
We are seeking a high‑performing Hardware Development Engineer to plan, develop, and execute engine lubrication and ventilation tests in a world‑class development facility. Responsibilities…

Amazon

Sr. Product Manager Tech - ES, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Sep 22, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems while designing beautiful simple user experiences. We are looking for a passionate talented and experienced Senior Product Manager - Technical External Services to join us to lead the strategy and roadmap for communication channels in Amazon Connect. The position is a rare opportunity to join a fast-growing business and help shape the technology and product as we grow. You will play a crucial role in developing the next generation of AWS application services and have the opportunity to design and deliver high-scale resilient systems while maintaining a constant customer focus. This team is a great fit for you if:

You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
You are sensitive to customer needs and interested in working on a service that will be used directly and indirectly by millions of customers and has a meaningful impact to their functions and interactions.
You'd like to be directly responsible for solving real customer problems.
You are a passionate learner and are motivated to take on new challenges.
You want to have fun surround yourself with a highly talented team that likes to solve complex problems but also enjoys work-life balance.

Key job responsibilities

Own the product roadmap and end-to-end delivery for specific RTC features and capabilities (e.g.
turnkey RTC apps like voicemail co-browse screen recording; or agentic foundations like unified TTS bidirectional streaming or multilingual analytics) Define product strategy and pricing for your owned area writing clear BRDs/PRDs with well-defined customer use cases acceptance criteria and success metrics that engineering teams can execute against Work backwards from customer needs - analyze support tickets customer escalations usage data and direct customer feedback to identify the highest-impact feature gaps and prioritize accordingly Partner deeply with engineering to understand technical constraints make informed trade-offs between scope quality and speed and ensure on-time delivery of high-quality features at scale Drive feature launches end-to-end - from requirements through design development testing and GA launch - including writing launch announcements and enabling GTM teams Coordinate cross-team dependencies with partner teams across Amazon Connect (e.g.
Contact Management Flows Contact Lens Telecom) to ensure seamless integration of RTC capabilities Engage directly with enterprise customers to understand migration blockers validate product direction and close feature gaps that unblock adoption and revenue growth Define and monitor success metrics conduct post-launch analysis and iterate rapidly to improve feature adoption and customer satisfaction Contribute to the team's strategic planning processes (OP1/OP2) with data-driven proposals for new investments and resource allocation

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of technical product management with internet business experience
5+ years of working as a Technical Product Manager experience
3+ years of technical (software development, network development, IT, other related) experience
7+ years of full product life cycle experience
5+ years of P&L management and pricing experience
5+ years of creating written docs for development of new products experience
5+ years of enterprise security product experience
5+ years of product management in the cloud computing technology space experience
Bachelor's degree in computer science, engineering, math, finance, or economics
Experience in taking a product from conception & definition phase through engineering design and taking it to market
Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

Preferred Qualifications

Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience working within teams delivering software products and features using agile methodologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually

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