Jobs in the United States

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Added 3 mins ago
PG
Senior Vice President, Retail Media
Publicis Groupe Holdings B.V
New York, NY
- $180,215 to $299,637 USD / year
Measurement and Performance: Champion the use of data, incrementality, and test-and-learn roadmaps to inform targeting and investment decisions and to produce clear, decisive…
Added 3 mins ago
PG
Senior Vice President, Resource Management
Publicis Groupe Holdings B.V
New York, NY · Chicago, IL · Troy, MI · Rogers, AR
- $180,215 to $299,637 USD / year
Translate workforce data into actionable recommendations for agency leadership, identifying trends, risks, and opportunities.
Added 3 mins ago
PG
Manager, Retail Consultancy
Publicis Groupe Holdings B.V
Minneapolis, MN
- $75,050 to $107,835 USD / year
…executional elements. The Manager collects past performance data, understands benchmarks, suggests program optimizations and provides oversight for tactic and program…
Added 3 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
EHR & Platform Integration: Partner with Epic Analysts, platform architects, and core Salesforce teams to ensure seamless data flow between frontline clinical workflows in Epic and…
Added 3 mins ago
Full-stack Software Engineer
Altamira Technology Corporation
Fairborn, OH
The ideal developer will have experience developing frontend typescript applications, experience with Java and the Java ecosystem, and an understanding of modernizing legacy web apps to…
Added 4 mins ago
Manager Salesforce Applications
Advanced Drainage Systems, Inc.
Hilliard, OH
The position leads a multidisciplinary team and balances platform strategy, project and enhancement delivery, production stability, governance, vendor management, and talent development.…
Added 4 mins ago
G
Forward Deployment Agentic Engineer
Guidehouse
BEAVERCREEK, OH
- $70,000 to $116,000 USD / year
Build and maintain integrations with internal and external systems through APIs, services, and data pipelines.
Added 4 mins ago
IT Manager
Eurofins US Network
Strongsville, OH
Eurofins TestOil seeks an experienced IT Manager to lead our software engineering, cloud platform, infrastructure, and IT support functions. You will guide a multidisciplinary team…
Added 4 mins ago
EC
Senior Counsel, Mergers & Acquisitions
Eaton Corporation
Beachwood, OH
- $200,000 to $250,000 USD / year
…analyze, evaluate and distill complex qualitative and quantitative data and issues into workable parts and report on…
Added 4 mins ago
Senior Data Engineer
Marathon Petroleum Corporation
Findlay, OH
Cloud Platform - Knowledge of cloud-based data platforms, such as AWS, Azure, or GCP, and their associated services for data storage, processing, and analytics.
Added 4 mins ago
Paid Media Strategist
Cintas
Mason, OH
…launching demand generation campaigns, upholding advertising platform best practices, defining and measuring campaign success, collaborating with agency partners and internal stakeholders,…
Added 4 mins ago
Lab/Facility Chemist I
Republic Services
Canton, OH
Utilizes and understands essential functions for instrument sequencing and data processing (performs basic instrument maintenance and repairs as needed, performs analytical standard…
Added 4 mins ago
Data Analyst I - Distribution System Operations
FirstEnergy
Akron, OH
Support the Dx Analytics Platform through data validation, testing, analysis, and evaluation of analytical outputs against defined business requirements and desired outcomes.
Added 4 mins ago
Senior AI Architect for Business Systems
Trimble Inc
Dayton, OH
Added 4 mins ago
Senior AI Engineer
Procter & Gamble
Cincinnati, OH
Implements best Platform Engineering practices to make cloud infrastructure “invisible” for data scientists and model developers
Added 4 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Evendale, OH · Cincinnati, OH · E Cleveland, OH · West Chester, OH
- $152,000 to $222,000 USD / year
…Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build on it and…
Added 4 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Evendale, OH · Cincinnati, OH · E Cleveland, OH · West Chester, OH
- $131,000 to $174,000 USD / year
Responsible for supporting and maintaining critical applications and related data processing platforms and services. Ensure the team has the facilities, tools, resources and skills they…
Added 4 mins ago
Data Analyst-Technical-Staff
Intermountain Health
Columbus, OH
This role supports the development and deployment of data analytics at Intermountain Health. As a Data Analyst-Technical-Staff, you will be part of a team that contributes to strategic…
Added 4 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Columbus, OH
Proactively drive the vision for data foundation and analytics to accelerate building and improvement of cross platform components across Instagram, and define and execute on plan to…
Added 4 mins ago
Life Sciences CRM Global Delivery Lead
Deloitte
Cincinnati, OH · Columbus, OH · Cleveland, OH
2+ years integrating Salesforce with MDM, data, or analytics platforms (e.g., OpenData or Reltio for HCP/HCO, Snowflake, Tableau/CRM Analytics) from a functional perspective (requirements,…
Added 4 mins ago
Senior Software Engineer - Monetization Platform
Indeed
Columbus, OH
In this role, you’ll collaborate closely with engineers, product managers, and data partners to translate requirements into well-designed, maintainable software. You’ll participate in…
Added 4 mins ago
Advanced Specialist, Portfolio Management (Enterprise Learning)
Pearson
Columbus, OH
Partner with product management and technical teams to align the platform product roadmap with portfolio priorities, learner experience needs, and enterprise customer requirements
Added 5 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Columbus, OH
- $121,400 to $218,600 USD / year
…traffic environment. You will be involved in creating both platform and product related services. You will work closely with Cloud Engineers, Product Engineers, Data science and DevOps to…
Added 5 mins ago
Risk Adjustment Strategic Partner
Intermountain Health
Columbus, OH
The Risk Adjustment Strategic Partner will ensure providers understand multiple data points relevant to population health, navigate data tools to monitor and analyze health data to identify…
Added 5 mins ago
Customer Experience Management Consultant, Medallia
Deloitte
Cincinnati, OH · Columbus, OH · Cleveland, OH
Lead in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC…

Amazon

Sr. PMT-ES, Amazon Connect Customer

Seattle, WA, United States

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Job details

Posting language: English
Posted: Aug 13, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an innovative cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, and Amazon Kinesis to provide a truly frustration free easy-to-use extensible and natural customer experience. With this technology we are transforming an industry and the way customers interact with businesses and how agents service them.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems while designing beautiful simple user experiences. We are looking for a passionate, talented, and experienced Product Manager to join Amazon Connect's Workforce Acceleration team responsible for the capabilities that help companies deliver agentic experiences at scale across all personas. You will play a crucial role in developing the next generation of generative AI infused manager and end-customer experience capabilities and have the opportunity to design and deliver high-scale resilient systems while maintaining a constant customer focus. As a Product Manager you will drive strategic initiatives from conception through completion. You will work cross-functionally across teams to solve challenging problems using the latest technologies. You will make data-driven customer-obsessed decisions and work with leadership across AWS to prioritize your programs.

This team is a great fit for you if:

You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.

You are sensitive to customer needs and interested in working on a service that will be used directly and indirectly by millions of customers and has a meaningful impact to their functions and interactions.

You'd like to be directly responsible for solving real customer problems.

You are a passionate learner and are motivated to take on new challenges.

You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems but also enjoy work life balance.

Learn more about Amazon Connect: https://aws.amazon.com/connect/.

Key job responsibilities

Define creative, high-quality, and clear product roadmaps based on customer and stakeholder needs team strategy and vision • Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for the capabilities offered • Define target customer segment, engage and onboard initial customers, and advocate on their behalf to define product vision iteratively • Partner with Marketing and other AWS professional services teams to craft a go-to-market strategy to fuel the growth of customer base as well as product feature set • Manage prioritization and trade-offs among needs of various customer and stakeholder groups as well as system performance and scalability. • Create buy-in for product vision and roadmap both internally and across key partners • Proactively identify and resolve issues that may impair the team's ability to meet strategic or technical goals. • Drive executive communications and alignment on strategy and vision.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of technical product management with internet business experience
5+ years of working as a Technical Product Manager experience
3+ years of technical (software development, network development, IT, other related) experience
7+ years of full product life cycle experience
5+ years of P&L management and pricing experience
5+ years of creating written docs for development of new products experience
5+ years of enterprise security product experience
5+ years of product management in the cloud computing technology space experience
Bachelor's degree in computer science, engineering, math, finance, or economics
Experience in taking a product from conception & definition phase through engineering design and taking it to market
Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

Preferred Qualifications

Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience working within teams delivering software products and features using agile methodologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually

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More about this job

Skills

AWS
Amazon Kinesis
Customer experience
Prioritization
Cloud computing
Software development
Product life-cycle
Computer science
Agile
Recruitment
Mental health

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