Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
SS
IT Cybersecurity Specialist (Recent Graduates)
Social Security Administration
Denver County, CO · Durham County, NC · Woodlawn, MD
- $43,106 to $68,549 USD / year
A USAHIRE ASSESSMENT is required as part of your application (see How To Apply).
Added 10 mins ago
Senior Front-End Developer
Uniform Advantage Brands
Fort Lauderdale, FL
Associate degree (AS/AA), Bachelor’s degree, or equivalent professional experience in Computer Science, Information Technology, Software Engineering, Mathematics or Related Technical Field
Added 15 mins ago
CHIEF ENGINEER
HPI Real Estate Services & Investments
Dallas, TX
…and inspection of work and office administrative duties in support of the functional area of assignment. Position is expected to exercise initiative and independence in implementing…
Added 18 mins ago
T
Associate Mechanical Engineer
Toyon
Ashburn, VA
- $105,000 to $135,000 USD / year
Toyon is seeking a Mechanical Engineer to support a critical infrastructure protection program. In this role, you will work closely with Toyon’s engineering team and client stakeholders,…
Added 19 mins ago
Quality Control Inspector (Fabrication & Assembly)
United States
…Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high‑quality systems and take pride in delivering work…
Added 20 mins ago
Facilities Scheduler / Planner
US AMR-Jones Lang LaSalle Americas, Inc.
Wilson, NC
Associate or bachelor’s degree in facilities management, construction management, engineering, business, or a related field.
Added 20 mins ago
Associate, Brokerage
US AMR-Jones Lang LaSalle Americas, Inc.
Stamford, CT
This position will report to Senior Team Leaders and will support brokerage activities by assisting and completing special projects as assigned to support quality decision making by clients…
Added 20 mins ago
RME Operator
US AMR-Jones Lang LaSalle Americas, Inc.
Kenosha, WI
Vocational/technical training or an associate degree or above, OR 1+ years of RME (Reliability Maintenance Engineering) experience
Added 20 mins ago
AutoCad Drafter
Potelco, Inc.
Sumner, WA
Potelco, Inc., a subsidiary of Quanta Services, Inc. (NYSE: PWR), was founded in 1965. We specialize in engineering, procurement, and construction (EPC) services, which include designing,…
Added 20 mins ago
PI
Project Manager
Potelco, Inc.
Sumner, WA
- $38 to $46 USD / hour
Potelco, Inc., a subsidiary of Quanta Services, Inc. (NYSE: PWR), was founded in 1965. We specialize in engineering, procurement, and construction (EPC) services, which include designing,…
Added 21 mins ago
R
Associate Consultant, Air Quality
Ramboll
Los Angeles, California, CA
- $64,404 to $80,505 USD / year
Ramboll is seeking an Air Quality Associate to join the firm’s offices in Los Angeles or Irvine, California, or Phoenix, Arizona. If you are detail-oriented, self-motivated and enjoy…
Added 22 mins ago
Open-Rank Tenure-System Faculty Position in Bioengineering
The University Of Texas At Dallas
TX
Minimum Education and Experience: A PhD or equivalent in Bioengineering/Biomedical Engineering or a related field is required prior to employment. Applicants for an Associate or Full…
Added 22 mins ago
Supervisor Work Management - Work Management - North NJ Region
Jersey Central Power & Light Company
Boonton, NJ
OR Associate degree in Engineering Technology or related discipline and 7 years of related work experience are required.
Added 22 mins ago
Supervisor Work Management - NJ Work Management - Central NJ Region
Jersey Central Power & Light Company
Wrightstown, NJ
OR Associate degree in Engineering Technology or related discipline and 7 years of related work experience are required.
Added 22 mins ago
Supervisor Work Management - NJ Work Management - Central NJ Region
Jersey Central Power & Light Company
Union Beach, NJ
OR Associate degree in Engineering Technology or related discipline and 7 years of related work experience are required.
Added 22 mins ago
Supervisor Work Management - NJ Work Management - Central NJ Region
Jersey Central Power & Light Company
Point Pleasant Beach, NJ
OR Associate degree in Engineering Technology or related discipline and 7 years of related work experience are required.
Added 22 mins ago
Supervisor Work Management - NJ Work Management - Central NJ Region
Jersey Central Power & Light Company
West Long Branch, NJ
OR Associate degree in Engineering Technology or related discipline and 7 years of related work experience are required.
Added 22 mins ago
Supervisor Work Management - NJ Work Management - Central NJ Region
Jersey Central Power & Light Company
Lakewood, NJ
OR Associate degree in Engineering Technology or related discipline and 7 years of related work experience are required.
Added 22 mins ago
Supervisor Work Management - NJ Work Management - Central NJ Region
Jersey Central Power & Light Company
Old Bridge, NJ
OR Associate degree in Engineering Technology or related discipline and 7 years of related work experience are required.
Added 22 mins ago
Supervisor Work Management - Work Management - North NJ Region
Jersey Central Power & Light Company
Dover, NJ
OR Associate degree in Engineering Technology or related discipline and 7 years of related work experience are required.
Added 23 mins ago
Associate Principal Scientist Statistical Programming, Submission Data Standards Quality Management (Hybrid)
Merck
Rahway, NJ
The Associate Principal Statistical Programmer, Submission Data Standards Quality Management (SDS QM), provides oversight and quality management of submission data standard deliverables for…
Added 23 mins ago
Associate Director Portfolio AI Activation
Merck
Rahway, NJ
The Associate Director, AI Activation & Commercial Analytics is a member of the AI Activation team within Digital Human Health (DHH), supporting the Specialty, Pharma & Infectious Diseases…
Added 23 mins ago
Associate Director, Portfolio AI Activation
Merck
Rahway, NJ
The Associate Director, AI Activation & Commercial Analytics is a member of the AI Activation team within Digital Human Health (DHH), supporting the Specialty, Pharma & Infectious Diseases…
Added 23 mins ago
Associate Director AI Activation
Merck
Rahway, NJ
The Associate Director, AI Activation & Data Science is a member of the AI Activation team within Digital Human Health (DHH), supporting the Specialty, Pharma & Infectious Diseases business…
Added 23 mins ago
Supervisor Work Management - Work Management - North NJ Region
Jersey Central Power & Light Company
Newton, NJ
OR Associate degree in Engineering Technology or related discipline and 7 years of related work experience are required.

Amazon

Sr. Forecast Analyst, Amazon Customer Service

Seattle, WA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience as a forecasting analyst or related positions
Posting language: English
Posted: Oct 2, 2026

Original job description

Description

We are looking for an experienced professional with excellent analytical skills and strong business acumen to join Network Solutions Forecasting team. Network Solutions organization owns the end-to-end workforce planning and execution of Amazon's customer service network. Our forecasting, labor planning, scheduling, and real-time management solutions are responsible for the millions of daily decisions needed to provide efficient and frustration-free support to our customers around the world.

This is a high impact role with goals that directly impacts the bottom line of the business. Accurate forecasts drive improvements in cost and quality of our customer service on a global scale.

This role requires a delicate balance in delivering models that are statistically grounded but also explainable operationally - business leaders must be able to understand what variables impact forecast variance and how they should respond tactically. This is a high visibility role with heavy interaction with senior leadership. Analytical ingenuity and leadership, coupled with demonstrated cross-functional partnership, are critical skills for this role.

The ideal candidate has an accomplished professional background with demonstrated proficiency in advanced mathematics and/or statistics. They are comfortable creating strategic recommendations in a thoughtful yet concise manner, and obtaining organizational "buy-in" at senior levels. They are well-organized, can manage multiple analyses/projects simultaneously, and are intellectually curious.

Key job responsibilities

Responsible for modeling forecasting problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques.
Collaborate effectively with internal stakeholders and cross-functional teams to analyze forecast variances, understand and mitigate variance drivers, identify opportunities to improve operational efficiencies, and deliver successfully against high organizational standards.
You should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner.
You should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences.

About the team

Network Solutions optimizes capacity across operations sites that help minimize customer wait time and route customers to the associate who can best resolve their issue, on the first contact. We build forecasting models and optimization tools that help predict the hourly capacity requirement, including when there are new device or game launches, or when there is a special event, such as Prime Day.

Basic Qualifications

Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
5+ years of experience as a forecasting analyst or related positions
Experience with SQL and one or more of the statistical modeling languages/ toolboxes (R, SAS, SPSS, Matlab, or Python)
Excellent communication skills (verbal and written) to share findings with executives
Ability to work successfully in a dynamic, fast-paced environment

Preferred Qualifications

MBA or Master’s degree in Mathematics, Statistics, Computer Science, Engineering or other business/analytical disciplines, with 2+ years of related work experience
Experience in forecasting, time-series, and multivariate regression
Combination of technical skills and business savvy to interface with all levels and disciplines across the organization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 115,400.00 - 160,000.00 USD annually

Apply About employer

Report this job