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Added 4 mins ago
Sr. Manager, Full-stack Engineer - Intelligent Foundations and Experiences (IFX)
Capital One
McLean, VA · Richmond, VA
Lead teams utilizing programming languages like Java, Scala, Python, Go, Node.js, JavaScript and TypeScript, Open Source RDBMS and NoSQL databases, Container Orchestration services…
Added 4 mins ago
Full-stack Engineer 5 (Senior Manager, IC )-EDT
Capital One
Richmond, VA · McLean, VA
Utilize programming languages like Java, Scala, Python, Go, Node.js, JavaScript and TypeScript, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and…
Added 4 mins ago
Senior Manager, Full-stack Engineer (PL)
Capital One
Richmond, VA · McLean, VA
Lead teams utilizing programming languages like Java, Scala, Python, Go, Node.js, JavaScript and TypeScript, Open Source RDBMS and NoSQL databases, Container Orchestration services…
Added 10 mins ago
Capital One Shopping Tech, Full - stack Engineer 5 (Remote - Eligible)
Capital One
Montgomery, AL
Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and…
Added 13 mins ago
Sr Security Operations (SecOps) Engineer
Apple
Austin, TX
…security strategy for applications, cloud infrastructure, and engineering platforms. We are particularly interested in a hands-on engineer who can build and integrate reusable security…
Added 15 mins ago
PI
Software Engineer
PayPal, Inc.
San Jose, CA · Scottsdale, AZ
- $100,500 to $173,250 USD / year
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable…
Added 17 mins ago
Automation Engineer 2 (Enterprise Customer Correspondence Generation )
U.S. Bank National Association
Brookfield, WI
Experience in automation engineering, software testing, quality engineering, or application development.
Added 26 mins ago
Quality Engineer
Publicis Groupe Holdings B.V
Boston, MA
…fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave…
Added 26 mins ago
Staff Software Development Engineer
Zscaler
Santa Clara, CA
…role, reporting to the Senior Director, Software Development Engineering in the Zero Trust Exchange department. In this role, you will lead the design and development of highly scalable,…
Added 28 mins ago
Software Engineer--Java and AI Enablement
Truist Bank
Raleigh, NC · Charlotte, NC
AI ways of building application, Java, Spring Boot, AWS Cloud, SQS, Kafka, Postgress **
Added 28 mins ago
Senior Backend Software Engineer (supporting NOAA)
ASRC Federal Holding Company
Silver Spring, MD
The ideal candidate is passionate about building robust, scalable systems. They bring strong software engineering fundamentals and can troubleshoot performance across Java application code,…
Added 51 mins ago
Java Engineer - Fixed Income Pricing and Analytics - Vice President
DB USA Core Corporation
NY
…you will deliver real-time, high-performance, cloud-native services in frequent increments and progressively replace legacy capabilities. You will help shape the target architecture,…
Added 55 mins ago
Software Engineer II/III
Textron
Hunt Valley, MD
Bachelor’s degree in computer science or computer engineering or related field required with 3+ years of experience or master’s degree in computer science or computer engineering or related…
Added 57 mins ago
Applied Scientist, Amazon Robotics
Amazon.com Services LLC
Sunnyvale, CA
- Currently has, or is in the process of obtaining, a PhD in computer science, machine learning, engineering, or related fields
Added 1 hour ago
Automation Engineer 2 (Enterprise Customer Correspondence Generation )
U.S. Bank National Association
Brookfield, WI · Hopkins, MN · Saint Paul, MN
Experience in automation engineering, software testing, quality engineering, or application development.
Added 1 hour ago
A
Software Engineer II
Akamai
Remote, United States
- $95,000 to $171,000 USD / year
…gain deep expertise in large-scale system design, performance engineering, and emerging technologies that define the future of Akamai's products and…
Added 1 hour ago
AS
Mulesoft Integration Senior Architect (Secret clearance)
Acumen Solutions, Inc.
Remote, United States
- $172,500 to $285,800 USD / year
As an Integration Technical Architect, be a subject-matter expert and mentor within MuleSoft Professional Services, driving enterprise-grade hybrid integration, API management, and…
Added 1 hour ago
T
Power Platform Developer
TEKsystems
Kansas City, MO
- $50 to $73.33 USD / hour
…automate manual work, and enhance operational efficiency. The developer will partner with business stakeholders and analysts to identify opportunities, design technical solutions, develop…
Added 1 hour ago
Software Development Engineer II, AWS Catalog
Amazon.com Services LLC
Bellevue, WA
…embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl…
Added 1 hour ago
Software Development Engineer II, Selection Monitoring
Amazon.com Services LLC
Seattle, WA
…embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl…
Added 1 hour ago
SDE II, AVMS, AVMS
Amazon.com Services LLC
Austin, TX
- Software Feature development in Java and Python using AWS services (S3, Lambda, SQS, Fargate/ECS, EMR, Spark, etc.)
Added 1 hour ago
UG
Senior Software Engineer, Cloud Platform - Remote
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
Our Cloud Platform Engineering team builds reusable software and platform capabilities that enable secure infrastructure across Microsoft Azure and Amazon Web Services. This senior software…
Added 1 hour ago
UG
Site Reliability Engineer
UnitedHealth Group
United States
- $72,800 to $130,000 USD / year
Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function…
Added 2 hours ago
Software Development Engineer, Amazon Cloud Management Foundations
Amazon.com Services LLC
Seattle, WA
…embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl…
Added 2 hours ago
Embedded Software Dev Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
…embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl…

Closed listing

Amazon

Software Development Engineer, Specialist AI Tooling, Specialist Technology Team

Jersey City, NJ, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Sep 16, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

AWS Specialist Technology Team (STT) is seeking a Software Development Engineer to join the Specialist AI Tooling engineering team - the group building AI-native, agentic solutions that are fundamentally transforming how thousands of AWS technical specialists and field team members develop expertise, get matched to customer engagements, and how AWS service teams consume customer feedback at scale. If you want to build production agentic AI systems that impact thousands of users daily - not research prototypes, but real AI agents solving real problems - this is the role for you.

You will design, build, and operate core components across four interconnected products that collectively power the intelligence layer of AWS's specialist ecosystem:

AWS Learning Agent - A new generative AI-powered, agentic learning system that replaces static training paths with personalized, cross-domain skill development for every builder in the AWS technical field. Powered by a structured skill graph, persistent learner profiles, and the Specialist Knowledge Vault, the Learning Agent delivers adaptive learning journeys via a custom console, in Kiro, Claude, Quick and wherever builders work.
Intelligent Routing Agent - A new AI-driven routing engine that matches 136K+ annual specialist requests to verified domain experts using validated skill profiles rather than manually maintained lists - reducing resolution time (currently 7.72 days) and enabling precision matching at scale.
Technical Field Community (TFC) Hub - The platform powering 46 Technical Field Communities, managing member engagement, competency tracking, learning path orchestration, and community-driven content curation across AWS's specialist network.
Service 360 - A GenAI summarization and prioritization engine that aggregates customer feedback signals (PFRs, SpecReqs, SFDC Opportunity data) into categorized, prioritized service recommendations - automating what was previously a manual closed-loop feedback process to influence the roadmap for AWS public service teams.

This is a high-impact, AI-first engineering role where you will build agentic systems, ship production GenAI features, and solve hard problems at the intersection of knowledge graphs, multi-agent orchestration, LLM-powered personalization, and retrieval-augmented generation - all at AWS scale, using the very AI services AWS builds for its customers.

Key job responsibilities

Design and implement production agentic AI systems using LLMs, knowledge graphs, RAG, and multi-agent orchestration - delivering personalized learning paths and intelligent expert-matching to thousands of field members daily.
Build and optimize GenAI-powered pipelines including summarization, content ranking, skill assessment, and intelligent routing - ensuring low latency, high quality, and cost efficiency at scale.
Develop and iterate on prompt engineering strategies, evaluation frameworks, and guardrails for production LLM systems - ensuring quality, safety, and reliability.
Implement embedding and retrieval strategies for a knowledge base optimizing how domain expertise is indexed, retrieved, and contextualized for agent consumption.
Design and build scalable distributed systems and APIs that power the TFC Hub platform, serving thousands of community members across 46 technical domains.
Drive operational excellence for production services - owning CI/CD, monitoring, alarming, on-call, and incident response for systems serving thousands of daily users.
Contribute to technical strategy and architecture decisions, proactively identifying opportunities to improve system performance, reliability, and developer velocity.
Collaborate with Product Management, Science, and field stakeholders to translate ambiguous customer problems into well-scoped technical solutions.

About the team

You will be joining a high-growth engineering organization that is at the forefront of applying generative AI and agentic technologies to transform how AWS field teams operate. The pace of innovation is high, the problems are ambiguous, and the impact is measured across thousands of field team members and the customers they serve. This role offers the opportunity to shape how teams consume and act on AI-powered tools - building systems from the ground up that define the future of specialist expertise at AWS

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
1+ years of software development engineer or related occupational experience
1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
Experience programming with at least one software programming language

Preferred Qualifications

3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NJ, Jersey City - 158,100.00 - 213,800.00 USD annually

USA, NY, New York - 158,100.00 - 213,800.00 USD annually

USA, TX, Austin - 143,700.00 - 194,400.00 USD annually

USA, TX, Houston - 143,700.00 - 194,400.00 USD annually

USA, WA, Bellevue - 143,700.00 - 194,400.00 USD annually

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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