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Added 8 mins ago
Support Engineer, PAYGO
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Support Engineer, PAYGO based in the United States.
Added 8 mins ago
Staff Security Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Security Engineer based in the United States.
Added 8 mins ago
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Senior Software Engineer
Jobgether
Remote, United States
- $170,000 to $200,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer based in the United States.
Added 39 mins ago
Helpdesk Engineer
Sonar
Austin, TX
In this full-time Helpdesk Engineer role within Sonar’s End-User Technologies squad, you will keep our global workforce productive by delivering reliable technical support and continuously…
Added 40 mins ago
Senior/Staff Software Engineer, CAD Integrations
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior/Staff Software Engineer, CAD Integrations based in the United…
Added 43 mins ago
TT
Senior Full Stack Engineer
True Talent Solutions Partners
Boston, MA
- $185,000 to $210,000 USD / year
…conditions. As a senior individual contributor and product-minded engineer, you will help shape the product and engineering practices while delivering patient-centered…
Added 1 hour ago
ConvergeFSI - Lead UI Engineer - Products & Platforms
Deloitte
Kansas City, MO
The BankingSuite team is looking is looking for a Lead UI Engineer with a passion for innovation and the experience to launch a high-quality digital banking product as part of a FinTech…
Added 1 hour ago
ConvergeFSI - Lead UI Engineer - Products & Platforms
Deloitte
Saint Louis, MO
The BankingSuite team is looking is looking for a Lead UI Engineer with a passion for innovation and the experience to launch a high-quality digital banking product as part of a FinTech…
Added 2 hours ago
TT
Mid/Senior Full Stack AI Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $250,000 USD / year
- Experience building or integrating AI systems and operating LLM agents in production, including agent orchestration and evaluation.
Added 3 hours ago
Senior DevOps
KēSTA I.T.
Remote, United States
KēSTA I.T. is seeking a remote DevOps Engineer to own production reliability, from safe releases and monitoring to incident response and the private cloud infrastructure behind them.
Added 3 hours ago
J
Founding Engineer
Jobgether
Remote, United States
- $130,000 to $150,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Founding Engineer based in United States.
Added 3 hours ago
Senior Biostatistician
DefinedTalent
Remote, United States
…clients that is transforming clinical data workflows with multi agent ai and automation; cutting cycle times, reducing cost and ensuring compliance. This is a senior individual-contributor…
Added 4 hours ago
Platform Tooling Engineer
GD Information Technology, Inc.
United States
We are seeking a Platform Tooling Engineer to join our team supporting Centers for Medicare & Medicaid Services (CMS) Agile Tools, Licensing and Shared Services (ATLAS) program. NOTE: This…
Added 4 hours ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Northboro, MA · Buffalo, NY · Syracuse, NY · Waltham, MA
Are you ready to build technology that supports the future of energy? As an Associate Technology Engineer on the Technology Engineering team, you’ll help develop data and AI solutions that…
Added 5 hours ago
TT
Full Stack Engineer
True Talent Solutions Partners
San Francisco, CA
- $230,000 to $300,000 USD / year
…full-stack role combines product engineering with hands-on work on agent investigation, evaluation, and debugging…
Added 6 hours ago
AI Chat R&D Trainee - Full-Stack Engineer (Go Backend) - Bilingual Mandarin
CWILL
Remote, United States
…with more AI capabilities, deeper Shopify data integration, an agent workspace, merchant settings, reporting and system reliability on the…
Added 6 hours ago
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Principal Software Engineer - Full Stack
CVector - Industrial AI
Remote, United States
- $150,000 to $175,000 USD / year
As a Principal Full Stack Software Engineer, you will own the technical direction of CVector’s customer-facing platform end to end - from the real-time data visualization and AI-driven…
Added 6 hours ago
C-
Principal Software Engineer - Backend & AI Infra
CVector - Industrial AI
Remote, United States
- $150,000 to $175,000 USD / year
As a Principal Software Engineer - Backend & AI Infra focus, you will play a critical role in evolving CVector’s core backend platform. You will work on time-series data systems,…
Added 6 hours ago
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Senior Software Engineer - Backend & AI Infra
CVector - Industrial AI
Remote, United States
- $125,000 to $150,000 USD / year
As a Senior Software Engineer - Backend & AI Infra focus, you will play a critical role in evolving CVector’s core backend platform. You will work on time-series data systems, AI-assisted…
Added 6 hours ago
C-
Senior Software Engineer - Full Stack
CVector - Industrial AI
Remote, United States
- $125,000 to $150,000 USD / year
As a Senior Full Stack Software Engineer, you will play a key role in designing, building, and evolving CVector’s core platform - including our web applications, back-end data pipelines,…
Added 7 hours ago
CI
Senior Full Stack Product Engineer
CubX Inc.
Lakewood, NJ
- $90,000 to $150,000 USD / year
CubX is looking for a Senior Full Stack Product Engineer who can take a business need from concept to production.
Added 7 hours ago
Software Engineer, Infrastructure & Reliability
CrewAI
Remote, United States
CrewAI is the leading framework and enterprise platform for building and orchestrating multi-agent AI systems, powering 300M+ agent executions per month across thousands of companies. The…
Added 7 hours ago
Forward Deployed Engineer - (East coast based)
CrewAI
Remote, United States
The Forward Deployed Engineer (FDE) at CrewAI is a pivotal, customer-facing role that bridges the gap between our cutting-edge AI technology and our clients' specific needs. We are looking…
Added 7 hours ago
Senior Full-Stack Engineer, Agent Management Platform
CrewAI
Remote, United States
CrewAI is the leading framework and enterprise platform for building and orchestrating multi-agent AI systems, powering 300M+ agent executions per month across thousands of companies. The…
Added 7 hours ago
C
Senior Google AI Engineer
Credence
Remote, United States
- $150,000 to $190,000 USD / year
We have an immediate need for a highly skilled Senior Google AI Engineer. We are growing our Google Cloud AI engineering capability to support our Department of War (DoW) programs. You will…

Amazon

Software Development Engineer, Specialist AI Tooling, Specialist Technology Team

New York, NY, United States

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Job details

Posting language: English
Posted: Sep 16, 2026

Original job description

Description

AWS Specialist Technology Team (STT) is seeking a Software Development Engineer to join the Specialist AI Tooling engineering team - the group building AI-native, agentic solutions that are fundamentally transforming how thousands of AWS technical specialists and field team members develop expertise, get matched to customer engagements, and how AWS service teams consume customer feedback at scale. If you want to build production agentic AI systems that impact thousands of users daily - not research prototypes, but real AI agents solving real problems - this is the role for you.

You will design, build, and operate core components across four interconnected products that collectively power the intelligence layer of AWS's specialist ecosystem:

AWS Learning Agent - A new generative AI-powered, agentic learning system that replaces static training paths with personalized, cross-domain skill development for every builder in the AWS technical field. Powered by a structured skill graph, persistent learner profiles, and the Specialist Knowledge Vault, the Learning Agent delivers adaptive learning journeys via a custom console, in Kiro, Claude, Quick and wherever builders work.
Intelligent Routing Agent - A new AI-driven routing engine that matches 136K+ annual specialist requests to verified domain experts using validated skill profiles rather than manually maintained lists - reducing resolution time (currently 7.72 days) and enabling precision matching at scale.
Technical Field Community (TFC) Hub - The platform powering 46 Technical Field Communities, managing member engagement, competency tracking, learning path orchestration, and community-driven content curation across AWS's specialist network.
Service 360 - A GenAI summarization and prioritization engine that aggregates customer feedback signals (PFRs, SpecReqs, SFDC Opportunity data) into categorized, prioritized service recommendations - automating what was previously a manual closed-loop feedback process to influence the roadmap for AWS public service teams.

This is a high-impact, AI-first engineering role where you will build agentic systems, ship production GenAI features, and solve hard problems at the intersection of knowledge graphs, multi-agent orchestration, LLM-powered personalization, and retrieval-augmented generation - all at AWS scale, using the very AI services AWS builds for its customers.

Key job responsibilities

Design and implement production agentic AI systems using LLMs, knowledge graphs, RAG, and multi-agent orchestration - delivering personalized learning paths and intelligent expert-matching to thousands of field members daily.
Build and optimize GenAI-powered pipelines including summarization, content ranking, skill assessment, and intelligent routing - ensuring low latency, high quality, and cost efficiency at scale.
Develop and iterate on prompt engineering strategies, evaluation frameworks, and guardrails for production LLM systems - ensuring quality, safety, and reliability.
Implement embedding and retrieval strategies for a knowledge base optimizing how domain expertise is indexed, retrieved, and contextualized for agent consumption.
Design and build scalable distributed systems and APIs that power the TFC Hub platform, serving thousands of community members across 46 technical domains.
Drive operational excellence for production services - owning CI/CD, monitoring, alarming, on-call, and incident response for systems serving thousands of daily users.
Contribute to technical strategy and architecture decisions, proactively identifying opportunities to improve system performance, reliability, and developer velocity.
Collaborate with Product Management, Science, and field stakeholders to translate ambiguous customer problems into well-scoped technical solutions.

About the team

You will be joining a high-growth engineering organization that is at the forefront of applying generative AI and agentic technologies to transform how AWS field teams operate. The pace of innovation is high, the problems are ambiguous, and the impact is measured across thousands of field team members and the customers they serve. This role offers the opportunity to shape how teams consume and act on AI-powered tools - building systems from the ground up that define the future of specialist expertise at AWS

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
1+ years of software development engineer or related occupational experience
1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
Experience programming with at least one software programming language

Preferred Qualifications

3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NJ, Jersey City - 158,100.00 - 213,800.00 USD annually

USA, NY, New York - 158,100.00 - 213,800.00 USD annually

USA, TX, Austin - 143,700.00 - 194,400.00 USD annually

USA, TX, Houston - 143,700.00 - 194,400.00 USD annually

USA, WA, Bellevue - 143,700.00 - 194,400.00 USD annually

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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