Jobs in the United States

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Added 2 mins ago
Software Engineer
Intermountain Health
Murray, UT
Certification in containerization technology (e.g., Docker Certified Associate, Certified Kubernetes Application Developer).
Added 2 mins ago
C
Entry-level Healthcare Analyst
Cognizant
Salt Lake City, UT
- $65,000 USD / year
Internship or academic experience with programming languages like Java, .NET, C#, and PL/SQL.
Added 10 mins ago
C
Associate Quality Analyst - Backend
Cotiviti
United States
- $55,000 to $75,000 USD / year
The Associate Quality Analyst supports production system quality and integrity through backend database testing, automated test development, and production incident triage. Working within…
Added 13 mins ago
C
Entry-level Healthcare Analyst
Cognizant
Atlanta, GA
- $65,000 USD / year
Internship or academic experience with programming languages like Java, .NET, C#, and PL/SQL.
Added 13 mins ago
Senior Software Engineer - Workday Payroll (Remote)
Home Depot
Atlanta, GA
…enhancing Workday Payroll solutions to meet evolving business and associate needs. This role partners with cross-functional teams to deliver scalable, secure, and reliable payroll…
Added 13 mins ago
Lead Integration Engineer II
Deloitte
Atlanta, GA
Integration Professional Level Certifications - Developer Associate & Professional are required.
Added 32 mins ago
2027 Associate Software Engineer - Azusa CA
Northrop Grumman
Azusa, CA
…great problem-solving skills and are a proficient software developer. You work under general direction and can refine many task details independently. Determining and developing technical…
Added 33 mins ago
E-Commerce IT Senior Product Manager – Waters
BD (Becton, Dickinson and Company)
Milpitas, CA
Added 1 hour ago
Software Development Engineer, Amazon Customer Service AI powered Content Solutions
Amazon
Seattle, WA
…CS Knowledge team. Our vision is a world where customer and associate-facing CS content is always relevant, accurate, complete, and fresh, and is served-up effectively across all channels.…
Added 1 hour ago
Senior Software Engineer
Sam's Club
BENTONVILLE, AR
…code using languages such as JavaScript, TypeScript, Python, Java, Rust, Dart, and C++. Drives full software development lifecycle, including CI/CD deployments, automated testing,…
Added 1 hour ago
Senior Software Engineer
Sam's Club
BENTONVILLE, AR
…code using languages such as JavaScript, TypeScript, Python, Java, Rust, Dart, and C++. Drives full software development lifecycle, including CI/CD deployments, automated testing,…
Added 1 hour ago
W
Senior Software Engineer
Walmart
BELLEVUE, WA
- $143,104 to $216,000 USD / year
…back-end services and data. Design and development using Python, Java, PHP, HTML/CSS, C#, Scale, React, JavaScript, Typescript, Swift, Kotlin, Go, SQL or related technologies. Develop and…
Added 4 hours ago
Sr Architect I
Staples Canada
Framingham, MA
Expertise in designing and building enterprise applications using Java (Spring Boot, Spring Cloud) and front-end technologies such as Angular, JavaScript, and TypeScript. This includes…
Added 5 hours ago
Software Engineer - Finance Transformation & Integrations
Regions Bank
Birmingham, AL · Charlotte, NC · Atlanta, GA
Added 10 hours ago
Identity and Access Management Consultant
Accenture LLP Company
NY
Minimum of 2 years of Java development experience.
Added 10 hours ago
Identity and Access Management Manager
Accenture LLP Company
NY
Minimum of 5 years experience Java development experience, with the ability to guide technical teams on rules, workflows, and customizations
Added 11 hours ago
Sr. Director, AI Software Engineering & Integrations
Sunbelt Beverage Company, LLC
United States
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.
Added 12 hours ago
C
Entry-level Healthcare Analyst
Cognizant
Bismarck, ND
- $65,000 USD / year
Internship or academic experience with programming languages like Java, .NET, C#, and PL/SQL.
Added 13 hours ago
NJ
Junior Applications Developer (Information Technology Analyst 1)
New Jersey Courts
Trenton, NJ
- $63,040.84 to $103,812.28 USD / year
…have an opportunity for an entry level IT analyst / full stack developer to design and build new enterprise level web-based Applications. This will include full life cycle responsibilities;…
Added 13 hours ago
NJ
AI Supervisor (Administrative Supervisor 4)
New Jersey Courts
Trenton, NJ
- $85,524.22 to $138,623.68 USD / year
Our JAVA/PEGA/AI-centric environment includes PRPC 8.X on Cloud, Agile Studio, AWS and Azure services - including EC2, Lambda, Blob Storage, Container Apps, Function Apps, indexer…
Added 13 hours ago
Lead Integration Engineer II
Deloitte
Boston, MA
Integration Professional Level Certifications - Developer Associate & Professional are required.
Added 14 hours ago
AI Native Software Engineer - Digital Core - Americas Market
Accenture LLP Company
NY
Minimum of 3 years of programming experience in at least one major language such as Java, Python, Go, TypeScript/JavaScript, or C#.
Added 14 hours ago
Technical Associate - Java
Genpact
United States
Sr. Developer - Application Development JAVA N
Added 14 hours ago
UG
Senior Software Engineer, Cloud Platform - Remote
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
Develop platform components in Java, C# or TypeScript and integrate them with Terraform, cloud APIs, GitOps workflows and cloud-native automation patterns where appropriate
Added 14 hours ago
MA
Senior Software Engineer - Salesforce, Java
Manufacturers and Traders Trust Co
Buffalo, NY
- $97,100 to $161,800 USD / year
Work independently within the approved SDLC to design, develop, and maintain Java-based integration services and supported platform components (e.g., Salesforce Apex/JavaScript) that meet…

Amazon

Software Development Engineer, Amazon Customer Service AI powered Content Solutions

Seattle, WA, United States

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Job details

Posting language: English
Posted: Aug 4, 2026

Original job description

Description

We are seeking a talented leader with strong technical background to join our Customer Experience Products organization on the CS (Amazon Customer Service) Content Solutions team. In this pivotal role, you will be reimagining how we create and manage content in a Native AI-world, distilling long-form CS help articles, policies, and standard operating procedures to their core underlying policy facts ('Knowledge Artifacts'). You will have the opportunity to influence a large group of product owners, software engineers, machine learning experts, and data scientists globally as we build the foundation that AI powers customer service experiences across Amazon. This role will give you the chance to tackle challenges that influence millions of customers, sellers, and products around the world across diverse set of marketplaces, languages and locales

Key job responsibilities

Lead the design, implementation, and successful delivery of large-scale software efforts involving significant work on the CS Knowledge platform, working backwards from customer needs to define vision and architecture.
Architect and develop robust, scalable services that handle millions of concurrent users and billions of requests
Champion software development best practices by implementing both traditional methodologies and AI-enhanced tools for code standards, testing, and debugging
Partner with diverse stakeholders to understand requirements, priorities, and processes, serving as the primary point of contact for project deliverables across teams.
Propose and implement new projects and system improvements, setting clear, measurable quality goals for your organization in a data-driven way that improves performance and cost efficiency.

A day in the life

As a Software Development Engineer, you'll be a technical leader helping drive decisions that impact critical customer experiences. You'll tackle complex technical initiatives head-on, building high-quality, scalable systems that serve our global customer base. Working closely with principal engineers, you'll help shape our technical architecture while maintaining direct ownership of key components.

About the team

This role sits within the Customer Experience Products organization on the CS Knowledge team. Our vision is a world where customer and associate-facing CS content is always relevant, accurate, complete, and fresh, and is served-up effectively across all channels. We're shifting the paradigm for content creation and maintenance, moving from an output-driven approach based on static content types to a trusted set of artifacts about Amazon products, services, and policies that generate accurate, consistent, and personalized content in any form. Join our team to help build the foundation that powers customer service experiences across Amazon.

Basic Qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
1+ years of Object Oriented Design experience
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

Preferred Qualifications

3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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More about this job

Skills

Software development
Customer service
Customer experience
Define artistic vision
Debugging
Content creation
C#
C++
Oracle Java
Perl
Computer science
Recruitment
Mental health

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