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Amazon

Site Process Engineer, Process Engineer, Central Ops

Windsor, CT, United States

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Job details

Posting language: English
Posted: Oct 17, 2026

Original job description

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, driven, and diverse leaders. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon is seeking leaders to work with the Central Operations Process Engineering (PE) team. The PE team is a globally diverse group of operational leaders driving process stabilization, standardization and continuous improvement for the Global Customer Fulfillment (GCF) Network. This team is essential to establish and execute benchmark operating standards, accelerate implementation of technology advancements and to strengthen process knowledge for the operational leaders across the FC network. As we continue to rapidly grow our FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the needed process knowledge, established standards and benchmark practices for great process control. The team will utilize tools to understand process control and establish process understanding with the outcome of minimizing variation between shifts, buildings and regions, by driving standard operating procedures to deliver strong performance. The team will also work closely with ACES leadership to define, teach, and translate standard work across the GCF Network.

Key job responsibilities

As a Process Engineer, you will have the opportunity to join a diverse team of leaders with the objectives to pursue variation reduction, optimize standard work to reduce cost, and build mechanisms to drive compliance toward the standards. You will be responsible for the prioritization of efforts within the buildings, region, and super region to reduce variation from the standards and ultimately improve process control and performance. This role requires the ability to insist on the highest standards for process execution, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the super region. Some of the position’s key responsibilities include:

Evaluate performance objectives and metrics across the site and super region to proactively identify process improvement opportunities and largest gaps to benchmark performance supporting prioritization efforts for improvement opportunities
Audit, teach, and drive execution to the benchmark standards while acting as a catalyst for continuous improvement and process execution in the super region
Develop and implement detailed standard operating procedures to support daily operations within established process control limits for each fulfillment process
Partner with operational leaders within the FCs to execute implementation of established standard work and process improvements driving stabilization and standardization across the super region
Play a critical role in training operational leaders in the FCs as it relates to knowledge gaps within the super region to support reduction of variation in process standards
Partner with support teams for reviewing critical inputs, new training, best practice sharing, and documentation to drive benchmark performance
Execute, measure and support communication of variation reduction impacts in partnership with the site leaders responsible for day to day operations
Work with cross-functional teams such as Engineering, AFT, Learning and Talent Development and ACES to deliver and deploy network wide initiatives
Ability to travel up to 50% of the time to FCs across the designated super region. There may be travel outside the established super region for specialized trainings or continuous improvement efforts.
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts

If you have concerns related to the increased travel time, please speak to your leader or manager; we are happy to discuss. As we begin a new year, we are confident that this structure will continue to drive our “customer obsession” in supporting our leaders and buildings.

Basic Qualifications

2+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

3+ years of performance metrics, process improvement or lean techniques experience
Travel up to 50% of the time
Bachelor's degree in supply chain management, operations, engineering, analytics or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CT, Windsor - 91,000.00 - 136,500.00 USD annually

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More about this job

Skills

Process engineering
Control engineering
ACES
Leadership
Regulatory compliance
Prioritization
Process improvement
Documentation
Communication skills
Heavy lifting
Performance management
Supply chain management
Recruitment
Mental health

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