Jobs in the United States

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Mobile Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Chicago, IL
…all HVAC/R systems. Individuals are expected to demonstrate technical expertise in HVAC and refrigeration and be multi skilled in electrical, HVAC, Piping/Plumbing, Material Handling…
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Mobile HVAC Technician
US AMR-Jones Lang LaSalle Americas, Inc.
Birmingham, AL
…all HVAC/R systems. Individuals are expected to demonstrate technical expertise in HVAC and refrigeration and be multi skilled in electrical, HVAC, Piping/Plumbing, Material Handling…
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Stationary Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
South San Francisco, CA
…maintaining safe, comfortable, and energy-efficient building operations for tenants and…
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Construction Manager - Wastewater Facilities
Jacobs
Atlanta, GA
Coordinate construction activities with facility operations personnel to minimize impacts to ongoing treatment operations.
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Sr. Security Engineer
Kelly Services
Atlanta, GA
Understanding of TLS/SSL, cryptographic principles, and key management Experience with: HSMs and key custody operations
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Cybersecurity Engineer
CBRE
Atlanta, GA
- $95,000 to $100,000 USD / year
Strong written and verbal communication skills with the ability to explain cybersecurity concepts clearly across technical and business stakeholders. Able to document standards, author…
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Senior Cybersecurity Architect (Cloud)
Amentum
Atlanta, GA
…of sensitive or CUI data. Establish reusable governance and technical patterns for the secure adoption, monitoring, testing, and lifecycle management of AI capabilities across commercial,…
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Senior Quality Automation Engineer - Hybrid
Cognizant
Atlanta, GA
- $71,000 to $112,000 USD / year
Review technical designs and code changes from a testability perspective highlighting potential risk areas suggesting additional test scenarios and ensuring that quality considerations are…
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Hydraulics Engineer Level 5 / Technical Specialist III
Gulfstream
Savannah, GA
Hydraulics Engineer – Level 5 | Technical Specialist 3
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Flight Test - Manufacturing Engineer III - Weekend Shift
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Savannah, GA
Perform technical studies of complex nature, conduct analysis of operations (existing or proposed). Prepare a report of recommendations for equipment needed and correct methods of…
Added 1 min ago
Maintenance Technician Associate
Opta Group
Walkerton, IN
SUSTAINABILITY: We engineer solutions with efficiency, responsibility, and sustainability as our foundation, optimizing performance today, while strengthening the resilience of tomorrow's…
Added 2 mins ago
RP
Senior Expert Engineer, Data Services
ReSource Pro
Remote, United States
- $96,655 to $163,680 USD / year
10+ years of hands-on experience in data engineering, data platform development, or analytics engineering, including production operations and ownership of difficult technical problems
Added 3 mins ago
Senior Crane Engineer
General Dynamics Electric Boat
Groton, CT
…knowledge/experience the candidate should be able to resolve technical problems, recommend design changes, coordinate with vendors as necessary and provide procedural and technical support…
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Quality Engineer
Ompi of America Inc
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The Quality Engineer supports all aspects of the Quality Management System, Product Realization, and Manufacturing Process Controls applying best practices from within the field of quality…
Added 5 mins ago
WW
VSE Systems SME
World Wide Technology Holding, LLC
San Diego, CA
- $160,000 to $210,000 USD / year
WWT is seeking a Systems Engineer who will serve on a team of technical engineers in support of multiple government programs. This role places strong emphasis on the systems side:…
Added 6 mins ago
Lead Engineer, GSE and Production Tooling
Rocket Lab Corporation
Middle River, MD
We are currently seeking a Lead Engineer for our Tooling, Test, and Infrastructure team based out of Rocket Lab's newest Space Structures Complex production facility in Middle River, MD.…
Added 6 mins ago
Urgent Need - LNG Engineer - $65.00 per hour
Scope Services
Hopkinton, MA
This position supports LNG Operations and the Engineering and Technical Services group by providing procedure and standard review, policy and procedure development, documentation…
Added 7 mins ago
Cloud Systems Engineer - Site Reliability
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Remote, United States
Partner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operations.
Added 9 mins ago
Principal Quality Engineer
Northrop Grumman
Baltimore, MD · Baltimore
Northrop Grumman Mission Systems Sector is seeking a Principal Quality Engineer 3 to join our team in Baltimore, MD.
Added 9 mins ago
Senior Automation Engineer (Sr. Engineer II)
Generate Biomedicines
Somerville, MA
Exceptional communication skills and proactivity to facilitate interactions between scientists, engineers, lab operations, and other stakeholders that span a range of technical and…
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Controls Engineer Lead Senior
International Motors, LLC
Huntsville, AL
International Motors is seeking a highly skilled Senior Lead Controls Engineer to play a critical role in supporting and advancing our T14 Transmission operations. This role serves as a…
Added 12 mins ago
IT Operations Engineer I
Piedmont HealthCare PA
Statesville, NC
Individuals within the IT Operations Engineer role have the primary responsibility of providing support and service to users of PHC hardware and software systems. The IT Operations Engineer…
Added 12 mins ago
Lead Transmission Line Engineer 2 - Grid
Sargent & Lundy
Knoxville, TN
Coordinate design activities to ensure installation and operations will comply with specifications, codes, and client requirements.
Added 13 mins ago
CE
Electrical Distribution Engineer
Connexus Energy
Ramsey, MN
- $77,900 to $102,270 USD / year
Connexus Energy is looking for our next Electrical Distribution Engineer who will support the planning, operation, and improvement of the electric distribution system. This role applies…
Added 13 mins ago
BS
Test Engineer
Benchmark Space Systems
Burlington, VT
- $75,000 to $90,000 USD / year
Benchmark Space Systems is looking for an experienced Test Engineer to support the testing activities of our propulsion systems and other products. As part of the operations organization at…

Amazon

Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable resilient systems while maintaining a constant customer focus.

As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

We build backend services for Amazon Connect Amazon's cloud contact center platform used by thousands of organizations worldwide. Our customers range from small businesses to some of the largest enterprises on the planet and the tools we build are used by contact center agents and supervisors every day.

Our team works across multiple areas of the Connect platform owning services end-to-end from design through operations. We're a small close-knit engineering team based in Seattle that moves fast ships often and takes pride in building systems that are reliable and simple to operate.

We actively use AI to accelerate our work. Whether it's writing code, exploring designs, or automating operational tasks, we integrate AI tools into our daily workflows and encourage experimentation with new approaches.

The culture here is collaborative and low-ego. We debate technical tradeoffs openly help each other grow and give engineers the autonomy to own meaningful problems from day one. You'll work alongside experienced engineers who care about craft and who are excited to build tools that make a real difference for contact center teams around the world.

Key job responsibilities

Design develop and maintain highly available scalable backend services that power Amazon Connect's customer-facing features
Own the full software development lifecycle for assigned projects from technical design through deployment and operational excellence
Write clean testable production-quality code (primarily Java) and conduct rigorous code reviews for peers
Collaborate with product managers, UX designers, and partner teams to translate business requirements into technical solutions
Identify and resolve complex technical problems across distributed systems, including performance optimization, fault tolerance, and data consistency
Mentor junior engineers (L4s and interns) through code reviews design discussions and pair programming
Participate in on-call rotations and operational reviews driving improvements to reduce operational burden
Contribute to architectural decisions and technical roadmap planning for the team's services
Write and maintain design documents runbooks and operational documentation

A day in the life

You'll spend your mornings reviewing pull requests and checking service health dashboards. Our team builds the backend systems that power how contact center agents manage customer cases at scale.

Most of your day involves writing code often with AI coding assistants to accelerate development. You'll design APIs, build features, and solve distributed systems problems in Java and TypeScript, deploying to AWS. When you're not coding you'll be in design discussions with product managers and frontend engineers figuring out how to break big customer problems into shippable solutions.

You'll also mentor junior engineers contribute to architectural decisions and take turns on-call (about one week every 6-8 weeks). The customers you're building for are enterprise contact centers some of the largest in the world and the agents who use these tools every day feel the impact of what you ship.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

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