Jobs in the United States

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Added just now
Electrical Superintendent
Turner Construction Company
Augusta, GA
…Turner trade labor with regard to the Mechanical and Electrical systems included in the project. Responsible for ensuring safety, schedule delivery, quality of work performed and adherence…
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Construction Manager - Wastewater Facilities
Jacobs
Atlanta, GA
…safely, on schedule, within budget, and in accordance with quality requirements. You will collaborate with owners, engineers, contractors, regulatory agencies, and Jacobs project teams to…
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Senior Data Engineer
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Atlanta, GA
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 1 min ago
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HVAC/ Mechanical Design Engineer
Jobot
San Jose, CA · Alameda, CA
- $120,000 to $160,000 USD / year
As a Senior Mechanical Engineer, you’ll serve as a hands-on technical lead within the Engineering Department, guiding mechanical design from early planning through permit approval and…
Added 2 mins ago
RP
Senior Expert Engineer, Data Services
ReSource Pro
Remote, United States
- $96,655 to $163,680 USD / year
ReSource Pro is seeking a Senior Expert Engineer, Data Services to design, build, and deliver modern data and analytics solutions within our Technology Services Data Services Practice. You…
Added 3 mins ago
IG
Data Fabric-Mesh Architect (100% Remote)
Insight Global
Remote, United States
- From $68 USD / hour
Advise clients on practical adoption of data mesh and data-fabric concepts, including domain ownership, data-product design, interoperability, metadata standards, data quality, stewardship,…
Added 4 mins ago
Licensed Mechanical Engineer - HVAC/MEP
AlphaX
Rome, GA
We are seeking a licensed Professional Engineer (PE) with strong hands-on HVAC and mechanical design experience to join our team and lead engineering projects for commercial, healthcare,…
Added 4 mins ago
APQP Engineer
IFab Corporation
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As our APQP Engineer, you will own the Advanced Product Quality Planning process from quote award through production launch. You will work closely with Engineering, Tooling, Production,…
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Systems Engineer – Aviation Weather & NAS Integration
Peraton
UNAVAILABLE
Peraton is seeking a Systems Engineer – Aviation Weather & NAS Integration to support the Federal Aviation Administration's (FAA) Brand New Air Traffic Control System (BNATCS) program.
Added 5 mins ago
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Engineer Machine & Automation
STIHL
Virginia Beach, VA
- $112,000 to $128,000 USD / year
We are seeking a highly motivated Engineer with a strong Project Management background, experienced SolidWorks designer, and a keen interest in machine vision systems and FANUC robot…
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Audio Engineer
CE Rental Inc
Covington, LA
The purpose of the Audio Engineer is to ensure the best possible sound experience (clear, balanced, and high-quality audio) for the audience and the performers during a live event…
Added 7 mins ago
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Field Applications Engineer - Local To The Boston/New England Area
Renesas Electronics
Remote, United States
- $90,000 to $132,000 USD / year
We are seeking a highly skilled Field Applications Engineer (FAE) with a background in Embedded Processing products to join our team in the Boston area and support strategic customers in…
Added 10 mins ago
Senior Automation Engineer (Sr. Engineer II)
Generate Biomedicines
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…screening & validation assays. Just as importantly, this senior engineer will extend Generate’s capabilities beyond immediate automation support by building and integrating custom…
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Controls Engineer Lead Senior
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The Senior Lead Controls Engineer will provide hands-on day-to-day production support while driving continuous improvement initiatives across controls, automation, and electrical systems.…
Added 12 mins ago
Lead Substation Engineer 2 - Grid
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This position will offer you the ability to directly apply your knowledge of protective relaying and controls systems for HV and EHV substations. As a Lead Substation Engineer, you will:
Added 12 mins ago
Senior Substation Engineer 2 - Grid
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…engineers and designers involved in the detailed electrical design and project management of high voltage substation projects. As a Senior Substation Engineer, you…
Added 12 mins ago
Substation Engineer 3 - Grid
Sargent & Lundy
Knoxville, TN
…engineers and designers involved in the detailed electrical design and project management of high voltage substation projects. As a Substation Engineer, you…
Added 13 mins ago
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Quality Engineer
Benchmark Space Systems
Burlington, VT
- $90,000 to $115,000 USD / year
Benchmark Space Systems is seeking an experienced hands-on Quality Engineerto join our growing team.
Added 13 mins ago
Lead Software Systems Engineer
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ITility is seeking a highly specialized Lead Software Systems Engineer to support the Defense Logistics Agency. You will provide top-level technical expertise, including performing in-depth…
Added 15 mins ago
Controls Engineer
SSOE, Inc.
Austin, TX
SSOE is seeking a Controls Engineer with an emphasis on supporting the design and delivery of Building Automation Systems / Building Management Systems (BAS/BMS) and Electrical Power…
Added 16 mins ago
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Fire Protection Engineer
SSOE, Inc.
Toledo, OH
- $100,000 to $125,000 USD / year
As a Fire Protection Engineer, you will be responsible for working with other contributing mid-senior level Fire Protection Engineers and design teams to create exciting and complex designs…
Added 16 mins ago
Senior Data Engineer
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We are seeking an experienced Senior Data Engineer to design, develop, and maintain scalable data pipelines and data processing solutions within a large enterprise environment.
Added 17 mins ago
Diego Garcia: Senior Network Engineer
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United States
KBR is seeking a highly skilled Senior Network Engineer to join our team in support of mission-critical network infrastructure operations. This role involves hands-on network design,…
Added 17 mins ago
Software Engineer III, Infrastructure, Google Cloud Platforms
Google
Sunnyvale, CA
…information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile;…
Added 18 mins ago
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Validation Engineer
Syner-G
San Diego, CA
- $110,000 to $125,000 USD / year
We are seeking a Sr. Validation Engineer with 7–11 years of experience to lead validation activities across equipment, utilities, facilities, computerized systems, and manufacturing…

Amazon

Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable resilient systems while maintaining a constant customer focus.

As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

We build backend services for Amazon Connect Amazon's cloud contact center platform used by thousands of organizations worldwide. Our customers range from small businesses to some of the largest enterprises on the planet and the tools we build are used by contact center agents and supervisors every day.

Our team works across multiple areas of the Connect platform owning services end-to-end from design through operations. We're a small close-knit engineering team based in Seattle that moves fast ships often and takes pride in building systems that are reliable and simple to operate.

We actively use AI to accelerate our work. Whether it's writing code, exploring designs, or automating operational tasks, we integrate AI tools into our daily workflows and encourage experimentation with new approaches.

The culture here is collaborative and low-ego. We debate technical tradeoffs openly help each other grow and give engineers the autonomy to own meaningful problems from day one. You'll work alongside experienced engineers who care about craft and who are excited to build tools that make a real difference for contact center teams around the world.

Key job responsibilities

Design develop and maintain highly available scalable backend services that power Amazon Connect's customer-facing features
Own the full software development lifecycle for assigned projects from technical design through deployment and operational excellence
Write clean testable production-quality code (primarily Java) and conduct rigorous code reviews for peers
Collaborate with product managers, UX designers, and partner teams to translate business requirements into technical solutions
Identify and resolve complex technical problems across distributed systems, including performance optimization, fault tolerance, and data consistency
Mentor junior engineers (L4s and interns) through code reviews design discussions and pair programming
Participate in on-call rotations and operational reviews driving improvements to reduce operational burden
Contribute to architectural decisions and technical roadmap planning for the team's services
Write and maintain design documents runbooks and operational documentation

A day in the life

You'll spend your mornings reviewing pull requests and checking service health dashboards. Our team builds the backend systems that power how contact center agents manage customer cases at scale.

Most of your day involves writing code often with AI coding assistants to accelerate development. You'll design APIs, build features, and solve distributed systems problems in Java and TypeScript, deploying to AWS. When you're not coding you'll be in design discussions with product managers and frontend engineers figuring out how to break big customer problems into shippable solutions.

You'll also mentor junior engineers contribute to architectural decisions and take turns on-call (about one week every 6-8 weeks). The customers you're building for are enterprise contact centers some of the largest in the world and the agents who use these tools every day feel the impact of what you ship.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

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