Jobs in the United States

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Added 4 mins ago
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Senior Security Engineer, Infrastructure
Chainalysis
Remote, United States
- $167,790 to $227,010 USD / year
As a Senior Security Engineer, Infrastructure, you’ll help secure and operate the cloud and Kubernetes environments that support Chainalysis products and our Hosted AI Platform (HAIP).…
Added 7 mins ago
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Senior Quality Automation Engineer - Hybrid
Cognizant
Atlanta, GA
- $71,000 to $112,000 USD / year
…complex enterprise applications built with TypeScript and Core Java ensuring thorough validation of functional integration and regression scenarios across hybrid work…
Added 20 mins ago
Sr. Automation Test Engineer
Itility LLC
United States
ITility is seeking a mission-focused Senior Automation Test Engineer to support DoD application modernization. The role supports AWS-hosted applications built with Ruby and TypeScript and…
Added 29 mins ago
Full Stack Developer (Java + Angular)
CGI Technologies and Solutions, Inc.
Stratford, CA
CGI is seeking a highly skilled and experienced Senior Full Stack Engineer to join our growing team. In this role, you will leverage your expertise in Java, Spring Boot, Microservices,…
Added 38 mins ago
Senior Full Stack Engineer - Node.js
Hitachi Global
San Jose, CA
GlobalLogic estimates the starting base salary for the Senior Fullstack Engineer role in Santa Clara, CA to be between $135000 to $145000 and reflects base salary only and does not include…
Added 1 hour ago
Software Engineer I - Top Secret
Parsons Technical Services, Inc.
Remote, United States
Contribute code to CNO tool components in C under close guidance of senior and lead engineers, following established designs and standards
Added 1 hour ago
MC
Principal Software Engineer, Foundry Agents - CoreAI
Microsoft Corporation
Redmond, WA
- $142,800 to $331,200 USD / year
As a senior engineer within Foundry Agents, you will help build and evolve large‑scale, cloud‑native systems that span the full lifecycle of advanced agentic applications - from secure…
Added 1 hour ago
Software Development Engineer, EC2 Nitro
Amazon
Seattle, WA
…environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive…
Added 1 hour ago
Software Dev Engineer II, Managed AWS Global Expansion
Amazon
Seattle, WA
…environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive…
Added 1 hour ago
Sr. Security Engineer, Field Innovation, Security Search and Observability (SSO)
Amazon
Bellevue, WA · Seattle, WA
We are hiring a Senior Security Engineer to work at the intersection of customer impact and AI. Our team builds and operates the detection, correlation, and vulnerability-management…
Added 1 hour ago
Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect
Amazon
Seattle, WA
As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound…
Added 2 hours ago
Senior Software Engineer - Java Cloud (Health100 Platform)
CVS Health
Remote, United States
As a Senior Software Engineer for Health100, you will play a crucial role within a collaborative team - designing, developing, and maintaining backend services and APIs while ensuring…
Added 2 hours ago
Confluent - Distributed Systems Software Engineer - WarpStream
IBM
Armonk, NY · POUGHKEEPSIE, NY
…responsible for this product offering from top to bottom, and as a Senior Engineer you’ll do everything from working on the storage engine running in the Agents, improving the scalability…
Added 2 hours ago
Director, Forward Deployed Engineer
KPMG LLP
ALBANY, NY
…team.KPMG is currently seeking a Director, Forward Deployed Engineer to join our Clients, Technology & Innovation (CT&I) organization.Responsibilities: * Partner with leadership to define…
Added 2 hours ago
Full-stack Engineer 5 (Java, Spring, Kafka, CI/CD, AI tools, Glue, RDS, DynamoDB) (Enterprise Platforms Technology )
Capital One
New York, NY
We are seeking a highly skilled and visionary Full- Stack Engineer 5 who is passionate about Artificial Intelligence, Machine Learning, full-stack systems, and leveraging cutting-edge…
Added 2 hours ago
Principal Software Engineer
Ithaka Harbors, Inc.
NEW YORK, NY
Principal Software Engineer ITHAKAs mission is to expand access to knowledge and education around the world. Our services JSTOR, Portico, and Ithaka S+R enable people everywhere to learn,…
Added 2 hours ago
Principal Software Quality Engineer
Jobgether
Remote, United States
In this senior technical individual-contributor role, you will define and drive quality strategy for a sophisticated distributed database platform, ensuring reliability, scalability, and…
Added 2 hours ago
Chief Engineer - Level 6
Northrop Grumman
Aurora, CO
A Chief Engineer at a Senior Staff (06) level is expected to quickly gain mission and system domain knowledge coupling that with prior experience to mentor and influence others as well as…
Added 2 hours ago
System Development Engineer, Keya
Amazon
Denver, CO
…the day by updating your design doc based on feedback from a senior engineer and queuing up a code review for…
Added 3 hours ago
13569 - DevOps Engineer Sr
Resolve Tech Solutions, LLC
United States
As a Senior DevOps Engineer, you are joining a multidisciplinary team of product managers, designers and engineers who create digital products that hundreds of thousands of people…
Added 3 hours ago
Associate Software Engineer (BM/SRM) (26-464)
Northrop Grumman
Huntsville, AL
…Team within C2BMC Regional Applications (RA), this Software Engineer will directly contribute to the development, optimization, and sustainment of Java-based software applications…
Added 3 hours ago
J
Corporate Vice President - Google Cloud Lead Engineer (GCP)
Jobgether
Remote, United States
- $133,000 to $190,000 USD / year
…looking for a Corporate Vice President – Google Cloud Lead Engineer (GCP) based in the United…
Added 5 hours ago
J
Senior Data Engineer, Data Analytics
Jobgether
Remote, United States
- $175,000 to $274,000 USD / year
…all applications and next steps. Our partner is looking for a Senior Data Engineer, Data Analytics based in the United…
Added 6 hours ago
Senior Software Development Engineer in Test, ML
PlayStation Global
Madison, WI
PlayStation is seeking a Sr Software Development Engineer in Test, ML to join our Madison team and lead quality efforts for machine learning-powered products and services. You will partner…
Added 6 hours ago
Java Developer – Spring Boot Microservices, Kafka & Cloud
MaxIT Consulting - Max Corporate Group
New York · New York, NY
If you are a hands-on Java engineer who wants to build cloud-native financial services platforms, we would like to hear from you.

Amazon

Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable resilient systems while maintaining a constant customer focus.

As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

We build backend services for Amazon Connect Amazon's cloud contact center platform used by thousands of organizations worldwide. Our customers range from small businesses to some of the largest enterprises on the planet and the tools we build are used by contact center agents and supervisors every day.

Our team works across multiple areas of the Connect platform owning services end-to-end from design through operations. We're a small close-knit engineering team based in Seattle that moves fast ships often and takes pride in building systems that are reliable and simple to operate.

We actively use AI to accelerate our work. Whether it's writing code, exploring designs, or automating operational tasks, we integrate AI tools into our daily workflows and encourage experimentation with new approaches.

The culture here is collaborative and low-ego. We debate technical tradeoffs openly help each other grow and give engineers the autonomy to own meaningful problems from day one. You'll work alongside experienced engineers who care about craft and who are excited to build tools that make a real difference for contact center teams around the world.

Key job responsibilities

Design develop and maintain highly available scalable backend services that power Amazon Connect's customer-facing features
Own the full software development lifecycle for assigned projects from technical design through deployment and operational excellence
Write clean testable production-quality code (primarily Java) and conduct rigorous code reviews for peers
Collaborate with product managers, UX designers, and partner teams to translate business requirements into technical solutions
Identify and resolve complex technical problems across distributed systems, including performance optimization, fault tolerance, and data consistency
Mentor junior engineers (L4s and interns) through code reviews design discussions and pair programming
Participate in on-call rotations and operational reviews driving improvements to reduce operational burden
Contribute to architectural decisions and technical roadmap planning for the team's services
Write and maintain design documents runbooks and operational documentation

A day in the life

You'll spend your mornings reviewing pull requests and checking service health dashboards. Our team builds the backend systems that power how contact center agents manage customer cases at scale.

Most of your day involves writing code often with AI coding assistants to accelerate development. You'll design APIs, build features, and solve distributed systems problems in Java and TypeScript, deploying to AWS. When you're not coding you'll be in design discussions with product managers and frontend engineers figuring out how to break big customer problems into shippable solutions.

You'll also mentor junior engineers contribute to architectural decisions and take turns on-call (about one week every 6-8 weeks). The customers you're building for are enterprise contact centers some of the largest in the world and the agents who use these tools every day feel the impact of what you ship.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

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