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Added 1 min ago
Senior Electrical Engineer
ENTEK Lithium Separators LLC
Terre Haute, IN
We are seeking an experienced and highly motivated Senior Electrical Engineer to join our growing team in Terre Haute, Indiana. Come join our brand-new climate-controlled facility and be a…
Added 2 mins ago
Backend Engineer III, Data Onboarding, NG-SIEM (Hybrid)
CrowdStrike, Inc.
NY
We are seeking an Engineer III to be part of the Data Onboarding Team under NG-SIEM. The group focuses on enabling 3rd party data ingestion and onboarding experience for NG-SIEM customers,…
Added 3 mins ago
Test Engineer
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Added 5 mins ago
Preconstruction Services Manager
Wharton-Smith
Sanford, FL
Analyze project schedules, production rates, equipment utilization, and labor productivity to develop accurate construction budgets.
Added 7 mins ago
E
Manufacturing/Process Engineer
Ethos
Decorah, IA
- $90,000 to $110,000 USD / year
The Manufacturing/Process Engineer will support the company's goals and vision by developing, maintaining, and improving production processes.
Added 8 mins ago
DEVOPS ENGINEER – GIT/Linux- 5+ yrs of Experience - TS/SCI w/Poly clearance is required- RC - 323
Halogen Engineering Group, Inc
Columbia, MD
Ability to automate release deployments across development, test, staging, Quality Assurance and production stacks using a combination of scripting languages and other automation toolkits
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Site Civil Engineering Team Lead
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Assist in the responsibility for operations of production section including staff development, profitability, morale, quality control and marketing support.
Added 16 mins ago
Site Civil Engineering Team Lead
HDR
Greenville, SC · Columbia, SC · Charleston, SC
Assist in the responsibility for operations of production section including staff development, profitability, morale, quality control and marketing support.
Added 18 mins ago
Mechanical Engineer
Yancey Bros. Co.
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As the Mechanical Engineer for Yancey Engineered Solutions, you will operate computer-aided design (CAD) system and peripheral equipment to generate prints for use in production and…
Added 30 mins ago
Site Civil Engineering Team Lead
HDR
Greenville, SC · Columbia, SC · Charleston, SC
Assist in the responsibility for operations of production section including staff development, profitability, morale, quality control and marketing support.
Added 30 mins ago
Bridge Engineer
HNTB Corporation
Salt Lake City, UT · Denver, CO
This opportunity entails being responsible for the production and modification of design calculations, technical reports, engineering plans and specifications for assigned projects. This…
Added 30 mins ago
Structures Team Leader
HNTB Corporation
Salt Lake City, UT · Las Vegas, NV · Denver, CO
…successfully accomplish HNTB’s 4 for 4 performance: delivery of quality work, on time, on budget and to the client’s satisfaction on every project. This position proactively manages the…
Added 33 mins ago
Staff Data Scientist
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Use PAAW datasets to engineer features that capture machine, operational, and environmental context, and associate that context with technology usage to explain how and where each…
Added 37 mins ago
Controls Engineer Intern
PACCAR
Chillicothe, OH
…leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and…
Added 51 mins ago
Architectural Engineer
Enterprise Precast Concrete
Omaha, NE
Enterprise Precast Concrete is the nation’s premier provider of high-quality architectural precast components for a variety of building applications. From architectural panels and custom…
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Quality Engineer
Enterprise Precast Concrete
Omaha, NE
The Quality Engineer's mission is to ensure all architectural precast concrete products strictly meet project drawings, architectural specifications, dimensional tolerances, and visual…
Added 51 mins ago
Senior Software Development Engineer, Motion Planning - Autonomous Vehicles
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We are seeking an experienced Motion planning senior software development engineer to develop key features for our autonomous driving platform. In this role, you will work on a mix of…
Added 51 mins ago
Senior Perception AI Engineer - Autonomous Vehicles
NVIDIA USA
CA
Strong C++ skills, with a track record of designing and shipping production-quality algorithm code that is fast, reliable, and maintainable.
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Semantic Data and AI Engineer
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Remote, United States
Enterprise Knowledge (EK) is hiring a full-time Semantic Data and AI Engineer to join our growing Semantic Engineering and AI Practice. In this role, you will be responsible for designing…
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Founding Full Stack Engineer (FinTech & EdTech)
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Setting Standards: Establish the architecture, code quality, and release processes for the app layer.
Added 51 mins ago
Staff Software Engineer
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Remote, United States
Partnership: EQL Tech has partnered with Planoly to appoint a mission-critical Staff Software Engineer to lead a product squad and own the shared foundations - auth, permissions,…
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AI Engineer
EQL Tech
Phoenix, AZ
- $125,000 to $175,000 USD / year
As AI Engineer, you will work directly under the Head of AI - a researcher with experience at one of the world's leading ML research labs - to build and ship the intelligence layer that…
Added 51 mins ago
ET
AI Engineer
EQL Tech
San Francisco, CA
- $125,000 to $175,000 USD / year
As AI Engineer, you will work directly under the Head of AI - a researcher with experience at one of the world's leading ML research labs - to build and ship the intelligence layer that…
Added 1 hour ago
UG
Advisory Services Analyst, Consultant Development Program - AI/ML Engineering Track - Multiple Locations
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
Assist with testing, evaluation, and monitoring of AI/ML solutions as they move toward production, including output-quality checks, hallucination review, and human-in-the-loop evaluation
Added 1 hour ago
Manufacturing Engineer Lead Senior
International Motors, LLC
Lisle, IL
International Motors is seeking an experienced Manufacturing Engineer Lead Senior. to lead the development, implementation, and continuous improvement of manufacturing processes, assembly…

Amazon

Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable resilient systems while maintaining a constant customer focus.

As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

We build backend services for Amazon Connect Amazon's cloud contact center platform used by thousands of organizations worldwide. Our customers range from small businesses to some of the largest enterprises on the planet and the tools we build are used by contact center agents and supervisors every day.

Our team works across multiple areas of the Connect platform owning services end-to-end from design through operations. We're a small close-knit engineering team based in Seattle that moves fast ships often and takes pride in building systems that are reliable and simple to operate.

We actively use AI to accelerate our work. Whether it's writing code, exploring designs, or automating operational tasks, we integrate AI tools into our daily workflows and encourage experimentation with new approaches.

The culture here is collaborative and low-ego. We debate technical tradeoffs openly help each other grow and give engineers the autonomy to own meaningful problems from day one. You'll work alongside experienced engineers who care about craft and who are excited to build tools that make a real difference for contact center teams around the world.

Key job responsibilities

Design develop and maintain highly available scalable backend services that power Amazon Connect's customer-facing features
Own the full software development lifecycle for assigned projects from technical design through deployment and operational excellence
Write clean testable production-quality code (primarily Java) and conduct rigorous code reviews for peers
Collaborate with product managers, UX designers, and partner teams to translate business requirements into technical solutions
Identify and resolve complex technical problems across distributed systems, including performance optimization, fault tolerance, and data consistency
Mentor junior engineers (L4s and interns) through code reviews design discussions and pair programming
Participate in on-call rotations and operational reviews driving improvements to reduce operational burden
Contribute to architectural decisions and technical roadmap planning for the team's services
Write and maintain design documents runbooks and operational documentation

A day in the life

You'll spend your mornings reviewing pull requests and checking service health dashboards. Our team builds the backend systems that power how contact center agents manage customer cases at scale.

Most of your day involves writing code often with AI coding assistants to accelerate development. You'll design APIs, build features, and solve distributed systems problems in Java and TypeScript, deploying to AWS. When you're not coding you'll be in design discussions with product managers and frontend engineers figuring out how to break big customer problems into shippable solutions.

You'll also mentor junior engineers contribute to architectural decisions and take turns on-call (about one week every 6-8 weeks). The customers you're building for are enterprise contact centers some of the largest in the world and the agents who use these tools every day feel the impact of what you ship.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

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