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Added just now
Sr. Security Engineer
Kelly Services
Atlanta, GA
Hands-on experience with certificate lifecycle management Experience with PKI tools/platforms (e.g., Venafi, DigiCert, Microsoft CA, AWS ACM)
Added just now
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Cybersecurity Engineer
CBRE
Atlanta, GA
- $95,000 to $100,000 USD / year
Apply and help enforce governance policies and controls for least privilege access, lifecycle management, and secrets rotation aligned with enterprise compliance frameworks (e.g., NIST,…
Added just now
Senior Cybersecurity Architect (Cloud)
Amentum
Atlanta, GA
Design and implement security architectures for generative AI, machine learning, enterprise copilot, and agentic systems, including secure access, data protection, identity, logging,…
Added just now
Hydraulics Engineer Level 5 / Technical Specialist III
Gulfstream
Savannah, GA
This is an opportunity for an experienced engineer who wants to stay close to the aircraft while providing technical leadership on projects that influence Gulfstream programs across the…
Added 3 mins ago
IG
Application Engineer
Insight Global
Marks Creek, NC
- $110,000 to $120,000 USD / year
Insight Global is looking for an Application Engineer – Utility Power Systems to join one of our large energy and infrastructure clients in Wendell, NC. This individual will support…
Added 3 mins ago
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REMOTE IAM Security Engineer (SailPoint)
Insight Global
Remote, United States
- From $57 USD / hour
A client of Insight Global is looking for a remote IAM Engineer. with hands-on experience in SailPoint IdentityNow (ISC).
Added 4 mins ago
Senior Specialist, Systems Engineering
L3Harris Technologies
Colorado Springs, CO
…engineering to support the CMSS program in its Surveillance Systems division, with sustainment of the current block 10.2 weapons system, and future sustainment of Meadowlands. The systems…
Added 4 mins ago
Manager, Information Security Systems Engineer
L3Harris Technologies
Greenville, TX
L3Harris is seeking an Information Security Systems Engineering (ISSE) Manager to lead the Accreditation, Authorization and Audit team in managing and implementing secure systems. This role…
Added 4 mins ago
Systems Engineer – Aviation Weather & NAS Integration
Peraton
UNAVAILABLE
Peraton is seeking a Systems Engineer – Aviation Weather & NAS Integration to support the Federal Aviation Administration's (FAA) Brand New Air Traffic Control System (BNATCS) program.
Added 7 mins ago
Cyber Security Engineer (Application Security)
TherapyNotes.com
Remote, United States
TherapyNotes is seeking an experienced, hands-on Cyber Security Engineer to own application security across our SDLC and CI/CD pipeline. The right candidate brings deep expertise securing…
Added 7 mins ago
Cloud Systems Engineer - Site Reliability
TherapyNotes.com
Remote, United States
We are seeking a Site Reliability Engineer to improve the reliability and operability of the production services and shared platforms supporting our growing 24×7 SaaS environment. In this…
Added 9 mins ago
Senior Staff Engineering Program Manager (EPM)
Northrop Grumman
Dulles, VA · McLean, VA · Dulles · McLean
Full product lifecycle experience in spacecraft and/or ground systems
Added 9 mins ago
Mission Autonomy Software Developer
Northrop Grumman
El Segundo, CA · El Segundo
Northrop Grumman Aeronautics Systems has an opening for a Software Engineer or Principal Software Engineer position to join our team of qualified, diverse individuals onsite in El Segundo,…
Added 10 mins ago
Controls Engineer Lead Senior
International Motors, LLC
Huntsville, AL
The Senior Lead Controls Engineer will provide hands-on day-to-day production support while driving continuous improvement initiatives across controls, automation, and electrical systems.…
Added 17 mins ago
Model Based Systems Engineer (MBSE)
KBR Wyle Services, LLC
Beavercreek, OH
KBR, Inc. is seeking a highly skilled and experienced Model-Based Systems Engineer (MBSE) to support the Air Force’s Advanced Battle Management System (ABMS) Division. You will be…
Added 18 mins ago
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Validation Engineer
Syner-G
San Diego, CA
- $110,000 to $125,000 USD / year
We are seeking a Sr. Validation Engineer with 7–11 years of experience to lead validation activities across equipment, utilities, facilities, computerized systems, and manufacturing…
Added 19 mins ago
System Integration Engineer, Optical III (E3)
Applied Materials
Santa Clara, CA · Santa Clara
…advanced semiconductor packaging market. As a System Integration Engineer on the IPC Fusion program, you will apply hands-on expertise to integrate, test, and support complex optical and…
Added 20 mins ago
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Principal Enterprise Systems Engineer - AIX
NMC USA National Medical Care Inc
Waltham, MA
- $117,000 to $196,000 USD / year
The ideal candidate is an experienced infrastructure engineer who serves as the architectural owner, technical authority, and highest-level escalation point for the AIX platform running on…
Added 20 mins ago
BV
Analytics Engineer
Bright Vision Technologies
Frisco / North Dallas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Analytics Engineer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the…
Added 20 mins ago
Release Engineer
Infosys
United States
⦁ Experience applying Configuration Management practices across the delivery lifecycle.
Added 21 mins ago
Principal / Sr. Principal Configuration Management Engineer
Northrop Grumman
Redondo Beach, CA
Northrop Grumman Aeronautics Systems has an opening for a Principal / Sr. Principal Configuration Management Engineer to join our F35 software configuration management team. This position…
Added 22 mins ago
Administrateur(trice) cloud/DevOps
CGI Technologies and Solutions, Inc.
Toronto, CA
Collaborate with development and operations teams to integrate security, compliance, and best practices into the deployment lifecycle.
Added 22 mins ago
Cybersecurity Architect
CGI Technologies and Solutions, Inc.
Calgary, CA · Toronto, CA
…and provide architectural guidance throughout the solution…
Added 22 mins ago
Master Production Scheduler
Safran
Carson, CA
Safran Cabin is the world's No. 1 in aircraft interiors. Safran Cabin provides innovative, smart and sustainable cabin interiors, as well as advanced water and waste management systems.
Added 22 mins ago
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Radar Systems Engineer
Actalent
Brea, CA
- $70 to $92 USD / hour
The Radar Systems Engineer will define, analyze, integrate, and verify complex radar systems within a multidisciplinary engineering environment. This role directly influences system…

Amazon

Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable resilient systems while maintaining a constant customer focus.

As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

We build backend services for Amazon Connect Amazon's cloud contact center platform used by thousands of organizations worldwide. Our customers range from small businesses to some of the largest enterprises on the planet and the tools we build are used by contact center agents and supervisors every day.

Our team works across multiple areas of the Connect platform owning services end-to-end from design through operations. We're a small close-knit engineering team based in Seattle that moves fast ships often and takes pride in building systems that are reliable and simple to operate.

We actively use AI to accelerate our work. Whether it's writing code, exploring designs, or automating operational tasks, we integrate AI tools into our daily workflows and encourage experimentation with new approaches.

The culture here is collaborative and low-ego. We debate technical tradeoffs openly help each other grow and give engineers the autonomy to own meaningful problems from day one. You'll work alongside experienced engineers who care about craft and who are excited to build tools that make a real difference for contact center teams around the world.

Key job responsibilities

Design develop and maintain highly available scalable backend services that power Amazon Connect's customer-facing features
Own the full software development lifecycle for assigned projects from technical design through deployment and operational excellence
Write clean testable production-quality code (primarily Java) and conduct rigorous code reviews for peers
Collaborate with product managers, UX designers, and partner teams to translate business requirements into technical solutions
Identify and resolve complex technical problems across distributed systems, including performance optimization, fault tolerance, and data consistency
Mentor junior engineers (L4s and interns) through code reviews design discussions and pair programming
Participate in on-call rotations and operational reviews driving improvements to reduce operational burden
Contribute to architectural decisions and technical roadmap planning for the team's services
Write and maintain design documents runbooks and operational documentation

A day in the life

You'll spend your mornings reviewing pull requests and checking service health dashboards. Our team builds the backend systems that power how contact center agents manage customer cases at scale.

Most of your day involves writing code often with AI coding assistants to accelerate development. You'll design APIs, build features, and solve distributed systems problems in Java and TypeScript, deploying to AWS. When you're not coding you'll be in design discussions with product managers and frontend engineers figuring out how to break big customer problems into shippable solutions.

You'll also mentor junior engineers contribute to architectural decisions and take turns on-call (about one week every 6-8 weeks). The customers you're building for are enterprise contact centers some of the largest in the world and the agents who use these tools every day feel the impact of what you ship.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

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