Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
MT
Manager, New Car Engineering
Metropolitan Transportation Authority
Brooklyn, NY
- From $115,252 USD / year
…specification and contractual requirements. The manager will lead a staff of electrical or mechanical engineers to carry out these duties, supporting various stakeholders including the…
Added 2 mins ago
Lead Transmission Line Engineer 2 - Grid
Sargent & Lundy
Hamilton, NJ
Added 3 mins ago
Controls Engineer
Fortune Brands
Butler, IN
As a Controls Engineer, you will provide technical leadership and support for the Butler Manufacturing Operations. You are responsible for maintaining and optimizing control systems to…
Added 3 mins ago
GOA Reservoir Engineer
OOG Occidental Oil & Gas Corp
The Woodlands, TX
Oxy’s Gulf of America (GOA) Asset Development (AD) organization is seeking a senior-level Reservoir Engineer for one of several current and upcoming openings, either on an integrated asset…
Added 6 mins ago
N
Sr. Production Broadcast Engineer - NBC Sports
NBCUniversal
Stamford, CT
- $63 to $68 USD / hour
The Senior Broadcast Production Engineer is a highly experienced technical contributor responsible for maintaining the reliability of NBC Sports production environments while leading…
Added 8 mins ago
Principal Mechanical R&D Engineer
CIVCO Medical Solutions
Coralville, IA
The Principal R&D Engineer is CIVCO’s hands-on upstream (Stage 0) technical lead. This principal-level individual contributor rapidly converts unmet clinical needs, product ideas, and…
Added 9 mins ago
NL
Data Scientist & Engineer
NYU Langone Health
New York, NY
- $84,577.92 to $110,250 USD / year
We have an exciting opportunity to join our team as a Data Science Analyst / Engineer.
Added 11 mins ago
Controls Project Manager
New Baltimore, MI
The ability to lead and track technical discussions regarding design and function of Automated equipment as it applies to the Automotive industry.
Added 12 mins ago
Digital Engineer Software
SAIC
San Diego, CA
SAIC is seeking a Digital Engineer (Software) to serve as the lead for SW Configuration/Release management lead, supporting the integration and continuous improvement of the Joint Fires…
Added 13 mins ago
Manager I, Process Engineer
Worley
Lakeland, FL
…content, and presenting to customers. May be called upon to lead part or all of a…
Added 13 mins ago
Designer
Actalent
Seven Hills, OH
Collaborate with the Lead Project Engineer and a team of engineers to translate product requirements into prototype and pilot designs.
Added 13 mins ago
Industrial Engineer
Actalent
Lansing, MI
Job Title: Industrial Engineer Manufacturing Optimization Material EngineerJob DescriptionThis Industrial Engineer role focuses on manufacturing optimization and material engineering within…
Added 15 mins ago
KC
Structural Engineer - Own Projects. Build Relationships. Drive Results.
KPFF Consulting Engineers
Washington, DC
- $105,000 to $115,000 USD / year
This role is designed for engineers who are ready to lead projects, build upon client relationships, and manage work from proposal development through construction and project closeout.…
Added 15 mins ago
Project Engineer - Commercial Electrical Projects
AlphaX
Detroit, MI
We are seeking a detail-oriented Project Engineer to join our team and support commercial electrical construction projects through technical documentation, procurement, scheduling, and…
Added 16 mins ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…Currently, we are seeking a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers…
Added 16 mins ago
Software Engineer, Systems ML
Meta
Oklahoma City, OK
Meta is seeking a Software Engineer to join our Systems ML Engineering team, focused on building and optimizing the machine learning infrastructure that powers Meta's products at massive…
Added 16 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Oklahoma City, OK
Experience: 5+ years of experience in a customer-facing pre-sales technical role (Solutions Architect, Systems Engineer, or Database Specialist Architect) within an enterprise software,…
Added 16 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Oklahoma City, OK
Lead complex platform changes and escalations while sharing implementation, tuning, and support work with the Cloud Security Engineer.
Added 17 mins ago
Senior Customer Solutions Engineer
Westinghouse Electric Company, LLC
Cranberry Township, NC
As a Senior Customer Solutions Engineer, you will lead business unit and engineering teams in developing, offering, and supporting products and services that provide our utility customers…
Added 20 mins ago
Machine Learning Engineer
Beacon Biosignals
Remote, United States
Beacon Biosignals is seeking a Machine Learning engineer!
Added 22 mins ago
IG
Crash Simulation Engineer
Insight Global
Cambridge, MA
- From $80 USD / hour
Senior, Principal, Technical Lead, or Subject Matter Expert background
Added 24 mins ago
IT Assurance Specialist SME
Cyberstar, LLC
Arlington, VA
Support operational servers and applications, including hardware and software problem resolutions.
Added 25 mins ago
Corrosion Engineer - Pipeline & Facilities
Burns & McDonnell
Chicago, IL · San Diego, CA · Houston, TX
Lead the preparation of CP designs, specifying anode type, quantity, and location; rectifier location, test station locations, and other design features on prepared drawings .
Added 25 mins ago
AC
Lead End User Support Engineer (Hybrid)
Anoka County
Anoka, MN
- $79,788.8 to $111,696 USD / year
…and the public. The department has an immediate opening for a Lead End User Support Engineer. We're looking for a hands-on engineer who identifies gaps in our endpoint environment,…
Added 25 mins ago
Sr. Production Engineer
Actalent
Maple Grove, MN
The Senior Production Engineer works in a collaborative engineering and manufacturing environment, partnering closely with design, production, and cross-functional teams to bring products…

Amazon

Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect

Seattle, WA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable resilient systems while maintaining a constant customer focus.

As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

We build backend services for Amazon Connect Amazon's cloud contact center platform used by thousands of organizations worldwide. Our customers range from small businesses to some of the largest enterprises on the planet and the tools we build are used by contact center agents and supervisors every day.

Our team works across multiple areas of the Connect platform owning services end-to-end from design through operations. We're a small close-knit engineering team based in Seattle that moves fast ships often and takes pride in building systems that are reliable and simple to operate.

We actively use AI to accelerate our work. Whether it's writing code, exploring designs, or automating operational tasks, we integrate AI tools into our daily workflows and encourage experimentation with new approaches.

The culture here is collaborative and low-ego. We debate technical tradeoffs openly help each other grow and give engineers the autonomy to own meaningful problems from day one. You'll work alongside experienced engineers who care about craft and who are excited to build tools that make a real difference for contact center teams around the world.

Key job responsibilities

Design develop and maintain highly available scalable backend services that power Amazon Connect's customer-facing features
Own the full software development lifecycle for assigned projects from technical design through deployment and operational excellence
Write clean testable production-quality code (primarily Java) and conduct rigorous code reviews for peers
Collaborate with product managers, UX designers, and partner teams to translate business requirements into technical solutions
Identify and resolve complex technical problems across distributed systems, including performance optimization, fault tolerance, and data consistency
Mentor junior engineers (L4s and interns) through code reviews design discussions and pair programming
Participate in on-call rotations and operational reviews driving improvements to reduce operational burden
Contribute to architectural decisions and technical roadmap planning for the team's services
Write and maintain design documents runbooks and operational documentation

A day in the life

You'll spend your mornings reviewing pull requests and checking service health dashboards. Our team builds the backend systems that power how contact center agents manage customer cases at scale.

Most of your day involves writing code often with AI coding assistants to accelerate development. You'll design APIs, build features, and solve distributed systems problems in Java and TypeScript, deploying to AWS. When you're not coding you'll be in design discussions with product managers and frontend engineers figuring out how to break big customer problems into shippable solutions.

You'll also mentor junior engineers contribute to architectural decisions and take turns on-call (about one week every 6-8 weeks). The customers you're building for are enterprise contact centers some of the largest in the world and the agents who use these tools every day feel the impact of what you ship.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

Apply About employer

Report this job