Jobs in the United States

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Added 11 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Columbia, SC
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 11 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Columbia, SC
Join us as we pursue our vision to make machine data accessible, usable, and secure for everyone. As AI agents rapidly emerge as active users - executing searches, calling APIs, and…
Added 12 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Columbia, SC
- $50,000 to $92,500 USD / year
We are seeking a Senior QA Automation Engineer - Playwright & Selenium to join our Quality Engineering team supporting critical financial applications. The ideal candidate will have strong…
Added 12 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Columbia, SC
In this role, you will be supporting products that have recently been transitioned from on-prem data center into AWS Cloud. The position will be heavily involved in strategizing and…
Added 20 mins ago
Senior Manager, Partner Product Enablement & Advocacy
ServiceNow
Mountain View, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 23 mins ago
Cloud Engineer MDX - SSFB
Amentum
Colorado Springs, CO
Join our team and play a pivotal role in shaping the future of missile defense! As a Cloud Engineer supporting the Missile Defense Space Enterprise Architecture (MDSEA) organization within…
Added 23 mins ago
Satellite Ground System Engineer MDX - SSFB
Amentum
Colorado Springs, CO
Join our team and play a pivotal role in shaping the future of missile defense! As a Satellite Ground System Engineer supporting the Missile Defense Space Enterprise Architecture (MDSEA)…
Added 23 mins ago
XE
Director Fleet Overhaul Management (Energy Supply)
Xcel Energy
Platteville, CO · Henderson, CO · Denver, CO
- $148,400 to $210,733 USD / year
Provides enterprise-level leadership and strategic direction for the Fleet Overhaul Management organization, with accountability for the governance, prioritization, investment strategy, and…
Added 23 mins ago
Technical Support Engineer
Zoom
Denver, CO
…commercial and consumer customers. As a Zoom Technical Support Engineer, you'll ensure our customers' success with Zoom products and services, and deliver happiness with every customer…
Added 38 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Charleston, WV
Join us as we pursue our vision to make machine data accessible, usable, and secure for everyone. As AI agents rapidly emerge as active users - executing searches, calling APIs, and…
Added 56 mins ago
Infrastructure Engineer III
JPMC page
Plano, TX
Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data…
Added 1 hour ago
Senior Elastic Stack Data Integration Engineer IRES - SSFB/HSV
Amentum
Redstone Arsenal, AL
Position Title: Senior Elastic Stack Data Integration Engineer
Added 1 hour ago
Cloud Engineer
Progress Rail Services Corp.
Albertville, AL
The Cloud Engineer is responsible for designing, implementing, administering, and optimizing enterprise cloud and DevOps platforms that support application delivery, infrastructure…
Added 1 hour ago
IP Engineer
Uniti
Mobile, AL
As an IP Engineer, you will help design, engineer, optimize, and support Uniti’s IP core. You will apply strong routing, switching, security, and troubleshooting expertise to deliver…
Added 1 hour ago
Senior AWS Data Integration Engineer *
CGI Technologies and Solutions, Inc.
Birmingham, AL
CGI is seeking an experienced Senior AWS Data Integration Engineer to lead the development, enhancement, and support of an enterprise application that manages secure data exchanges between…
Added 1 hour ago
Technical Support Engineer 2
Jobgether
Remote, United States
As a Technical Support Engineer 2, you will play a key role in delivering high-quality technical support by investigating and resolving complex customer issues escalated from first-line…
Added 1 hour ago
Sr. Full Stack Software Engineer – AI Agents
Jobgether
Remote, United States
The Sr. Full Stack Software Engineer – AI Agents will design and deliver production-ready applications powered by sophisticated multi-agent systems on Google Cloud Platform (GCP). This…
Added 1 hour ago
Full Stack Engineer Stf
Lockheed Martin
Virtual Three, MI
The Lockheed Martin Artificial Intelligence Center (LAIC) team is seeking a high energy engineer with hands-on experience in developing AI/ML software in support of the AI Consulting team.…
Added 1 hour ago
Full Stack Engineer Stf
Lockheed Martin
Virtual Three, MI · MI
The Lockheed Martin Artificial Intelligence Center (LAIC) team is seeking a high energy engineer with hands-on experience in developing AI/ML software in support of the AI Consulting team.…
Added 1 hour ago
AI Software Engineer Operations
KLATencor Corporation
Ann Arbor, MI
Added 1 hour ago
Windows - Full Stack Engineer
Lockheed Martin
Colorado Springs, CO · Colorado Springs
Utilize knowledge of software engineering, cybersecurity, system integration, and data management to ensure project deliverables meet overarching system requirements
Added 1 hour ago
Windows - Sr. Full Stack Engineer - ExPat
Lockheed Martin
Colorado Springs, CO · Colorado Springs
Utilize knowledge of software engineering, cybersecurity, system integration, and data management to ensure project deliverables meet overarching system requirements
Added 1 hour ago
Electronic Engineer - SW Infrastructure
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems is looking to add a Electronics Engineer - SW Infrastructure to join our team in San Diego (Rancho Bernardo), CA. The candidate should be a self-starter…
Added 2 hours ago
J
Principal Offensive Security Engineer
Jobgether
Remote, United States
- $183,000 to $200,000 USD / year
Strong expertise in at least one major security domain, such as application and API security, cloud security, identity management, or enterprise environments.
Added 2 hours ago
Principal Cloud Engineer
Fidelity Technology Group, LLC
Westlake, TX
Designs and delivers enterprise scale cloud platforms across cloud native and containerized environments. Defines technical vision and engineering standards for observability platforms,…

Amazon

Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable resilient systems while maintaining a constant customer focus.

As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

We build backend services for Amazon Connect Amazon's cloud contact center platform used by thousands of organizations worldwide. Our customers range from small businesses to some of the largest enterprises on the planet and the tools we build are used by contact center agents and supervisors every day.

Our team works across multiple areas of the Connect platform owning services end-to-end from design through operations. We're a small close-knit engineering team based in Seattle that moves fast ships often and takes pride in building systems that are reliable and simple to operate.

We actively use AI to accelerate our work. Whether it's writing code, exploring designs, or automating operational tasks, we integrate AI tools into our daily workflows and encourage experimentation with new approaches.

The culture here is collaborative and low-ego. We debate technical tradeoffs openly help each other grow and give engineers the autonomy to own meaningful problems from day one. You'll work alongside experienced engineers who care about craft and who are excited to build tools that make a real difference for contact center teams around the world.

Key job responsibilities

Design develop and maintain highly available scalable backend services that power Amazon Connect's customer-facing features
Own the full software development lifecycle for assigned projects from technical design through deployment and operational excellence
Write clean testable production-quality code (primarily Java) and conduct rigorous code reviews for peers
Collaborate with product managers, UX designers, and partner teams to translate business requirements into technical solutions
Identify and resolve complex technical problems across distributed systems, including performance optimization, fault tolerance, and data consistency
Mentor junior engineers (L4s and interns) through code reviews design discussions and pair programming
Participate in on-call rotations and operational reviews driving improvements to reduce operational burden
Contribute to architectural decisions and technical roadmap planning for the team's services
Write and maintain design documents runbooks and operational documentation

A day in the life

You'll spend your mornings reviewing pull requests and checking service health dashboards. Our team builds the backend systems that power how contact center agents manage customer cases at scale.

Most of your day involves writing code often with AI coding assistants to accelerate development. You'll design APIs, build features, and solve distributed systems problems in Java and TypeScript, deploying to AWS. When you're not coding you'll be in design discussions with product managers and frontend engineers figuring out how to break big customer problems into shippable solutions.

You'll also mentor junior engineers contribute to architectural decisions and take turns on-call (about one week every 6-8 weeks). The customers you're building for are enterprise contact centers some of the largest in the world and the agents who use these tools every day feel the impact of what you ship.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

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