Jobs in the United States

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Added 1 min ago
Agentic AI Engineer - Kennesaw, GA
United Contractor Services
Kennesaw, GA
…grow across multiple markets, we're looking for an Agentic AI Engineer to help us continue our…
Added 5 mins ago
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Sr. Production Broadcast Engineer - NBC Sports
NBCUniversal
Stamford, CT
- $63 to $68 USD / hour
The Senior Broadcast Production Engineer is a highly experienced technical contributor responsible for maintaining the reliability of NBC Sports production environments while leading…
Added 6 mins ago
Senior Backend Software Engineer (Python / FastAPI)
CHAOS Industries
San Francisco, CA
Build high-performance Python services that ingest, process and distribute real-time sensor data with low latency, high reliability and security at scale
Added 10 mins ago
Cloud Infrastructure Automation Engineer (Terraform) (US)
TD Bank, N.A.
Mount Laurel, NJ · Fort Lauderdale, FL
As a Cloud Network Platform Engineer, you will be responsible for engineering, automating, and supporting enterprise cloud networking solutions across Azure, AWS, and GCP. This role…
Added 15 mins ago
AT
Site Reliability Engineer II
Akamai Technologies, Inc.
Oklahoma City, OK
- $95,000 to $171,000 USD / year
As a Site Reliability Engineer II, you will be responsible for:
Added 15 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Oklahoma City, OK
- $146,400 to $263,600 USD / year
As a Senior II Site Reliability Engineer, you will be responsible for:
Added 15 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Oklahoma City, OK
- $146,400 to $263,600 USD / year
As a Senior Site Reliability Engineer, you will be responsible for:
Added 15 mins ago
Senior Engineer, Google Cloud
PwC
Oklahoma City, OK · Tulsa, OK
As a Senior Engineer, Google Cloud you will focus on building, testing, and optimizing cloud-native applications on Google Cloud, supporting work that spans the full software development…
Added 24 mins ago
II
Full Stack Engineer
IDR, Inc
Eagan, MN
- $75 to $78 USD / hour
IDR is seeking a Full Stack Engineer to join one of our top clients for a remote opportunity. In this role, you’ll help design and build modern digital tools that improve how enterprise…
Added 27 mins ago
Full-stack Engineer 5 - Intelligent Foundations and Experiences (IFX)
Capital One
NY · Plano, TX · McLean, VA
Drive end-to-end design and implementation of large-scale, distributed, or cloud-native systems with high reliability and performance requirements
Added 28 mins ago
Senior AWS DevSecOps / Platform Engineer
Select Source Solutions
Remote, United States
Our client is seeking a remote Senior AWS DevSecOps / Platform Engineer to help build, secure, and operate a mission-critical cloud platform supporting high-availability scientific and…
Added 37 mins ago
BV
Applied AI Engineer
Bright Vision Technologies
Frisco / North Dallas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 38 mins ago
BV
MLOps Engineer
Bright Vision Technologies
Sunnyvale / South Bay, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 38 mins ago
BV
Appium Automation Engineer
Bright Vision Technologies
Frisco / North Dallas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 38 mins ago
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Generative AI Engineer
Bright Vision Technologies
Irving / Las Colinas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 38 mins ago
CH
Intune Systems Administrator IV
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CTY, UT
- $100,000 to $151,000 USD / year
…and Infrastructure as Code. Advanced knowledge of Windows 365 Cloud PC, Windows 365 App, Windows 365 Link, Windows 365 Boot, and Azure Virtual Desktop. Experience with change, incident,…
Added 39 mins ago
Staff Software Engineer
EF \/ Hult
Cambridge, MA
…digital experiences to match that ambition! As our Staff Software Engineer, you'll be one of the most senior individual contributors on the team, setting architecture and technical…
Added 39 mins ago
Senior Test Automation Engineer – Payments
CGI Technologies and Solutions, Inc.
Salt Lake City, UT
This is an excellent opportunity for an experienced automation engineer who enjoys combining hands-on development, payments domain knowledge, API and database testing, cloud technologies,…
Added 46 mins ago
Senior Network Security Engineer
Southwest Business Corporation
San Antonio, TX
SWBC is seeking an experienced Senior Network Security Engineer to design, implement, operate, and improve enterprise network security controls across on-premises, cloud, and hybrid…
Added 49 mins ago
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Senior Security Engineer, Infrastructure
Chainalysis
Remote, United States
- $167,790 to $227,010 USD / year
As a Senior Security Engineer, Infrastructure, you’ll help secure and operate the cloud and Kubernetes environments that support Chainalysis products and our Hosted AI Platform (HAIP).…
Added 50 mins ago
Senior Systems Engineer
West Virginia School of Osteopathic Medicine
Lewisburg, WV
The Senior Systems Engineer serves as a senior technical resource responsible for the design, implementation, administration, and support of WVSOM’s enterprise server infrastructure, cloud…
Added 51 mins ago
DevOps Engineer - $20K Sign On Bonus - 30977
Huntington Ingalls Industries
Augusta, GA
Seeking a highly motivated and experienced DevOps Engineer to join our fast-paced team. The ideal candidate will have strong working knowledge in Kubernetes and Container Orchestration,…
Added 51 mins ago
DevOps Engineer - $20K Sign On Bonus - 30971
Huntington Ingalls Industries
Augusta, GA
Seeking a highly motivated and experienced DevOps Engineer to join our fast-paced team. The ideal candidate will have strong working knowledge in Kubernetes and Container Orchestration,…
Added 51 mins ago
DevOps Engineer - $20K Sign On Bonus - 30969
Huntington Ingalls Industries
Augusta, GA
Seeking a highly motivated and experienced DevOps Engineer to join our fast-paced team. The ideal candidate will have strong working knowledge in Kubernetes and Container Orchestration,…
Added 51 mins ago
Platform Customer Engineer, Platform, Startups, Google Cloud
Google
Atlanta, GA
Share Platform Customer Engineer, Platform, Startups, Google Cloud

Amazon

Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable resilient systems while maintaining a constant customer focus.

As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

We build backend services for Amazon Connect Amazon's cloud contact center platform used by thousands of organizations worldwide. Our customers range from small businesses to some of the largest enterprises on the planet and the tools we build are used by contact center agents and supervisors every day.

Our team works across multiple areas of the Connect platform owning services end-to-end from design through operations. We're a small close-knit engineering team based in Seattle that moves fast ships often and takes pride in building systems that are reliable and simple to operate.

We actively use AI to accelerate our work. Whether it's writing code, exploring designs, or automating operational tasks, we integrate AI tools into our daily workflows and encourage experimentation with new approaches.

The culture here is collaborative and low-ego. We debate technical tradeoffs openly help each other grow and give engineers the autonomy to own meaningful problems from day one. You'll work alongside experienced engineers who care about craft and who are excited to build tools that make a real difference for contact center teams around the world.

Key job responsibilities

Design develop and maintain highly available scalable backend services that power Amazon Connect's customer-facing features
Own the full software development lifecycle for assigned projects from technical design through deployment and operational excellence
Write clean testable production-quality code (primarily Java) and conduct rigorous code reviews for peers
Collaborate with product managers, UX designers, and partner teams to translate business requirements into technical solutions
Identify and resolve complex technical problems across distributed systems, including performance optimization, fault tolerance, and data consistency
Mentor junior engineers (L4s and interns) through code reviews design discussions and pair programming
Participate in on-call rotations and operational reviews driving improvements to reduce operational burden
Contribute to architectural decisions and technical roadmap planning for the team's services
Write and maintain design documents runbooks and operational documentation

A day in the life

You'll spend your mornings reviewing pull requests and checking service health dashboards. Our team builds the backend systems that power how contact center agents manage customer cases at scale.

Most of your day involves writing code often with AI coding assistants to accelerate development. You'll design APIs, build features, and solve distributed systems problems in Java and TypeScript, deploying to AWS. When you're not coding you'll be in design discussions with product managers and frontend engineers figuring out how to break big customer problems into shippable solutions.

You'll also mentor junior engineers contribute to architectural decisions and take turns on-call (about one week every 6-8 weeks). The customers you're building for are enterprise contact centers some of the largest in the world and the agents who use these tools every day feel the impact of what you ship.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

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