Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Engineer II-Sensor Test & Evaluation
Earthscope Consortium, Inc.
Socorro, NM
Job Title: Engineer II – Sensor Test and Evaluation
Added 1 min ago
EU
Mainframe Replication Engineer
Experis USA
Plano, TX
- Up to $63.38 USD / hour
We are seeking a skilled Mainframe Replication Engineer with hands-on experience delivering enterprise replication services for systems of record (SOR) hosted on Db2, IMS, and VSAM. The…
Added 10 mins ago
PN
Research Engineer II - Building Energy Analysis
Pacific Northwest National Laboratory
UNAVAILABLE · Richland, WA · Seattle, WA · Portland, OR
- $89,300 USD / year
The BS&DG is seeking a Research Engineer II - Building Energy Analysis with strong knowledge of building energy systems, programming and data analysis skills, and experience evaluating…
Added 13 mins ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the opportunity to drive…
Added 13 mins ago
T
Sr. QA Automation Engineer
TEKsystems
South Sioux City, NE
- $100,000 to $130,000 USD / year
Our client in the insurance industry is seeking a Senior QA Automation Engineer to help drive enterprise-wide automation initiatives and support ongoing business transformation efforts.…
Added 13 mins ago
Network Engineer, Deployment & Support
Meta
Papillion, NE
Network Engineer, Deployment & Support Responsibilities:
Added 13 mins ago
Project Manager (Rail Track Terminal/Intermodal)
Olsson
Omaha, NE
…estimates. You’ll also contribute to scope development, support business development initiatives, and drive process improvements to enhance efficiency and quality across…
Added 13 mins ago
Project Engineer (Rail Track Terminal/Intermodal)
Olsson
Omaha, NE
…estimates. You’ll also contribute to scope development, support business development initiatives, and drive process improvements to enhance efficiency and quality across…
Added 13 mins ago
Field Service Engineer - AV, USA
Evertz Microsystems Limited
Omaha, NE
All employment decisions are decided based on qualifications, merit, and business needs.
Added 13 mins ago
Senior Software Engineer - Global Forwarding Technology
C.H. Robinson
Omaha, NE
…You will partner closely with engineering product managers, business stakeholders, and other leaders to define, estimate, and design complex, strategic solutions that delight our customers.…
Added 13 mins ago
Roadway Engineer
WSP USA
Omaha, NE
WSP is currently initiating a search for a Civil/Roadway Engineer for our Omaha, NE office. Be involved in projects with our Nebraska Transportation Team and be a part of a growing…
Added 13 mins ago
ServiceNow Application Engineer
TEKsystems
Omaha, NE
…supporting the organization's expansion efforts following major business acquisitions that are significantly increasing the ServiceNow user base and platform…
Added 14 mins ago
Software Engineer
CACI International
Omaha, NE
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our…
Added 14 mins ago
O
Consulting Lead Software Developer - Apex
Oracle
Lincoln, NE
- $97,800 to $209,500 USD / year
Experience designing, adapting and implementing technical solutions that are aligned with business strategy.
Added 14 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Lincoln, NE
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 14 mins ago
Senior Data Engineer
Highmark Health
Lincoln, NE
…incumbent and team will be involved in every aspect of the data process, from idea generation, analysis, design, build, and support, using the latest technologies and design…
Added 14 mins ago
Account Manager II
Arrow Electronics
Lincoln, NE
…opportunities within assigned customers through a sales plan and process. Develops an understanding of the customer’s needs and the customer’s decision-making hierarchy to proactively…
Added 14 mins ago
C
Regional Maintenance Manager
CBRE
Lincoln, NE
- $200,000 to $210,000 USD / year
Responsible for business unit's financial performance in an account.
Added 14 mins ago
PN
Research Engineer II - Building Energy Analysis
Pacific Northwest National Laboratory
Lincoln, NE
- $89,300 USD / year
The BS&DG is seeking a Research Engineer II - Building Energy Analysis with strong knowledge of building energy systems, programming and data analysis skills, and experience evaluating…
Added 14 mins ago
Supply Chain Capacity Engineer
Meta
Lincoln, NE
Meta is seeking a Planning & Capacity Engineer to join the Infrastructure Supply Chain and Engineering (ISCE) Planning team to focus on planning optimization for all of Meta’s…
Added 14 mins ago
W
Staff Engineer
Wonderly
Remote, United States
- $337,500 USD / year
…you actually want to control the end result (revenue) of a business and deploy AI fast/cheaply, you can’t just build the sexy part (agents), you must also build the unsexy parts and own…
Added 19 mins ago
C
Mobile HVAC Engineer
CBRE
Providence, RI
- $56,500 to $80,500 USD / year
The Mobile Engineer serves as the primary facilities technician supporting HVAC, electrical, plumbing, mechanical, life safety, and general building systems. This role is ideal for a…
Added 19 mins ago
Senior Data Engineer
Highmark Health
Providence, RI
…incumbent and team will be involved in every aspect of the data process, from idea generation, analysis, design, build, and support, using the latest technologies and design…
Added 19 mins ago
Account Manager II
Arrow Electronics
Providence, RI
…opportunities within assigned customers through a sales plan and process. Develops an understanding of the customer’s needs and the customer’s decision-making hierarchy to proactively…
Added 23 mins ago
BH
Software Engineer
Baker Hughes
Minden, NV
- $67,690 to $125,860 USD / year
…more about the pay range for this position during the hiring…

Amazon

Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect

Seattle, WA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable resilient systems while maintaining a constant customer focus.

As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

We build backend services for Amazon Connect Amazon's cloud contact center platform used by thousands of organizations worldwide. Our customers range from small businesses to some of the largest enterprises on the planet and the tools we build are used by contact center agents and supervisors every day.

Our team works across multiple areas of the Connect platform owning services end-to-end from design through operations. We're a small close-knit engineering team based in Seattle that moves fast ships often and takes pride in building systems that are reliable and simple to operate.

We actively use AI to accelerate our work. Whether it's writing code, exploring designs, or automating operational tasks, we integrate AI tools into our daily workflows and encourage experimentation with new approaches.

The culture here is collaborative and low-ego. We debate technical tradeoffs openly help each other grow and give engineers the autonomy to own meaningful problems from day one. You'll work alongside experienced engineers who care about craft and who are excited to build tools that make a real difference for contact center teams around the world.

Key job responsibilities

Design develop and maintain highly available scalable backend services that power Amazon Connect's customer-facing features
Own the full software development lifecycle for assigned projects from technical design through deployment and operational excellence
Write clean testable production-quality code (primarily Java) and conduct rigorous code reviews for peers
Collaborate with product managers, UX designers, and partner teams to translate business requirements into technical solutions
Identify and resolve complex technical problems across distributed systems, including performance optimization, fault tolerance, and data consistency
Mentor junior engineers (L4s and interns) through code reviews design discussions and pair programming
Participate in on-call rotations and operational reviews driving improvements to reduce operational burden
Contribute to architectural decisions and technical roadmap planning for the team's services
Write and maintain design documents runbooks and operational documentation

A day in the life

You'll spend your mornings reviewing pull requests and checking service health dashboards. Our team builds the backend systems that power how contact center agents manage customer cases at scale.

Most of your day involves writing code often with AI coding assistants to accelerate development. You'll design APIs, build features, and solve distributed systems problems in Java and TypeScript, deploying to AWS. When you're not coding you'll be in design discussions with product managers and frontend engineers figuring out how to break big customer problems into shippable solutions.

You'll also mentor junior engineers contribute to architectural decisions and take turns on-call (about one week every 6-8 weeks). The customers you're building for are enterprise contact centers some of the largest in the world and the agents who use these tools every day feel the impact of what you ship.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

Apply About employer

Report this job