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Staff Software Development Engineer
CVS Health
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The Lead Software Engineer for MinuteClinic will play a pivotal role in driving the next generation of clinical and patient-facing technology for millions of users. You will lead the…
Added 11 mins ago
SO
Frontend Engineer - Angular 19+
System One
Merrifield, VA
- $75 USD / hour
We are looking for mid to senior-level Frontend Engineer with extensive experience in Angular version 19 and up, who will be part of a Digital Delivery team responsible for the client side…
Added 11 mins ago
RU
Full Stack Engineer
Randstad USA
Research Triangle Park, NC
- $71 to $72 USD / hour
Agile development environments,AWS,Angular,automated testing,backend services,CSS,cloud-based,code review,code reviews,modern DevOps practices,ChatGPT,GitHub Copilot,HTML,Information…
Added 11 mins ago
AI/ML Engineer (Full Stack) - Emerging Technologies Practice
CGI Technologies and Solutions, Inc.
Fairfax, VA
AI/ML Engineer (Full Stack) - Emerging Technologies Practice
Added 11 mins ago
Senior AI/ML Engineer (Full Stack) - Emerging Technologies Practice
CGI Technologies and Solutions, Inc.
Fairfax, VA
Senior AI/ML Engineer (Full Stack) - Emerging Technologies Practice
Added 12 mins ago
Senior Full Stack Engineer *
CGI Technologies and Solutions, Inc.
Reston, VA
CGI is seeking an experienced Senior Full Stack Engineer with strong Performance Engineering expertise to support enterprise applications in an AWS based financial services environment.…
Added 12 mins ago
Full-Stack Engineer 5 (Java, Python, SRE, AWS, AI) (Cloud Operations Resilience Engineering)
Capital One
McLean, VA · Richmond, VA
McLean, VA: $229,900 - $262,400 for Full-stack Engineer 5
Added 33 mins ago
T
Sr. Snowflake Data Engineer
TEKsystems
South Sioux City, NE
- $140,000 to $165,000 USD / year
…reducing reliance on vendor-managed solutions.This Senior Data Engineer will play a key role in designing and building a scalable, transparent, and audit-ready data platform using Snowflake…
Added 35 mins ago
Java Backend Engineer
CGI Technologies and Solutions, Inc.
Cary, NC
CGI is seeking a hands-on API / Full Stack Engineer to design, develop, test, and support highly scalable enterprise services and APIs. The ideal candidate brings strong Java/Spring…
Added 35 mins ago
Sr. Backend Engineer
CGI Technologies and Solutions, Inc.
Cary, NC
CGI is seeking a hands-on Senior API / Full Stack Engineer to design, develop, test, and support highly scalable enterprise services and APIs. The ideal candidate brings strong Java/Spring…
Added 35 mins ago
Front End Software Engineer
CGI Technologies and Solutions, Inc.
Cary, NC
CGI is seeking to hire a Front-End Software Engineer with deep Angular expertise and strong cross stack experience in Java (Spring Boot) and NodeJS. In this role, you'll modernize a legacy…
Added 35 mins ago
Sr. Full Stack Engineer
CGI Technologies and Solutions, Inc.
Cary, NC
CGI is seeking to hire an experienced Full Stack Engineer with strong expertise in Java, microservices, API development, and AWS cloud technologies.
Added 35 mins ago
Full Stack Engineer
CGI Technologies and Solutions, Inc.
Cary, NC
CGI is looking for an experienced Full Stack Engineer with strong expertise in Java, microservices, API development, and AWS cloud technologies.
Added 35 mins ago
Sr Full Stack Engineer
CGI Technologies and Solutions, Inc.
Cary, NC
The ideal candidate is a strong full stack engineer with hands on experience in Java, Spring Boot, React, REST APIs, microservices, and distributed systems.
Added 35 mins ago
Sr. Front End Software Engineer
CGI Technologies and Solutions, Inc.
Cary, NC
CGI is hiring a Front-End Software Engineer with deep Angular expertise and strong cross-stack experience in Java (Spring Boot) and NodeJS. In this role, you'll modernize a legacy…
Added 35 mins ago
Java Full Stack Engineer
CGI Technologies and Solutions, Inc.
Cary, NC
CGI is seeking to hire a Full Stack engineering ready to build resilient systems that power mission critical financial operations. Join our agile team and participate the design of…
Added 35 mins ago
Full Stack Engineer
CGI Technologies and Solutions, Inc.
Cary, NC
CGI is seeking to hire an experienced Full Stack Software Engineer with Customer Service Platform/Contact Center technology experience to join our Digital Platform Engineering team.
Added 35 mins ago
Full Stack Engineer
CGI Technologies and Solutions, Inc.
Cary, NC
CGI is looking for an experienced Software Engineer with strong expertise in Angular, TypeScript, RxJS, Node.js, and modern frontend engineering.
Added 36 mins ago
Co-op - Full-Stack Life Sciences Engineer
Labcorp
Durham, NC
Labcorp is seeking a Full-Stack Life Sciences Software Engineer Co-op to join our Office of the Chief AI Officer (CAIO) Team located in Burlington, NC or Durham, NC with the flexibility of…
Added 42 mins ago
Software Engineer - Full Stack Developer
AnaVation
San Antonio, TX
AWS Cloud development experience and/or certifications.
Added 56 mins ago
IG
Lead Full stack Engineer
Insight Global
Parsippany, NJ
- From $68 USD / hour
Our client is seeking a Lead Full Stack Developer with deep front-end expertise in Vue.js and experience working across modern web applications, APIs, databases, and cloud environments.
Added 1 hour ago
Lead DevOps Engineer
London Stock Exchange Group Holdings Inc
St. Loui, MO
Design and build code to provision the full stack from infrastructure through to application
Added 1 hour ago
Mid-level Full Stack Software Engineer (TS/SCI)
Vantor Services Inc.
Herndon, VA · Westminster, CO
We are seeking an experienced Full Stack Software Engineer to support the development, integration, and sustainment of data analytics applications and capabilities for a large-scale U.S.…
Added 1 hour ago
Virtualization Engineer
GD Information Technology, Inc.
United States
Technical skills: VMware stack: vSphere, ESXi, vCenter, vSAN, NSX, PowerCLI; Microsoft stack: Hyper‑V, SCVMM, Failover Clustering, Azure Stack HCI; Linux virtualization: KVM/qemu, oVirt,…
Added 1 hour ago
Senior Software Engineer
Zelis Network Solutions, LLC
United States
The ideal candidate is a hands-on senior engineer who is comfortable working across an established enterprise application stack while helping move capabilities toward modern, cloud-based…

Amazon

Senior Software Development Engineer AWS Connect, Cascades, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable resilient systems while maintaining a constant customer focus.

As a developer on our team you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

We build backend services for Amazon Connect Amazon's cloud contact center platform used by thousands of organizations worldwide. Our customers range from small businesses to some of the largest enterprises on the planet and the tools we build are used by contact center agents and supervisors every day.

Our team works across multiple areas of the Connect platform owning services end-to-end from design through operations. We're a small close-knit engineering team based in Seattle that moves fast ships often and takes pride in building systems that are reliable and simple to operate.

We actively use AI to accelerate our work. Whether it's writing code, exploring designs, or automating operational tasks, we integrate AI tools into our daily workflows and encourage experimentation with new approaches.

The culture here is collaborative and low-ego. We debate technical tradeoffs openly help each other grow and give engineers the autonomy to own meaningful problems from day one. You'll work alongside experienced engineers who care about craft and who are excited to build tools that make a real difference for contact center teams around the world.

Key job responsibilities

Design develop and maintain highly available scalable backend services that power Amazon Connect's customer-facing features
Own the full software development lifecycle for assigned projects from technical design through deployment and operational excellence
Write clean testable production-quality code (primarily Java) and conduct rigorous code reviews for peers
Collaborate with product managers, UX designers, and partner teams to translate business requirements into technical solutions
Identify and resolve complex technical problems across distributed systems, including performance optimization, fault tolerance, and data consistency
Mentor junior engineers (L4s and interns) through code reviews design discussions and pair programming
Participate in on-call rotations and operational reviews driving improvements to reduce operational burden
Contribute to architectural decisions and technical roadmap planning for the team's services
Write and maintain design documents runbooks and operational documentation

A day in the life

You'll spend your mornings reviewing pull requests and checking service health dashboards. Our team builds the backend systems that power how contact center agents manage customer cases at scale.

Most of your day involves writing code often with AI coding assistants to accelerate development. You'll design APIs, build features, and solve distributed systems problems in Java and TypeScript, deploying to AWS. When you're not coding you'll be in design discussions with product managers and frontend engineers figuring out how to break big customer problems into shippable solutions.

You'll also mentor junior engineers contribute to architectural decisions and take turns on-call (about one week every 6-8 weeks). The customers you're building for are enterprise contact centers some of the largest in the world and the agents who use these tools every day feel the impact of what you ship.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

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