Jobs in the United States

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Added 2 mins ago
Member of Product Staff
Meta
Bismarck, ND
…builders who value moving quickly and embrace AI-native product…
Added 2 mins ago
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Product Security Engineer - Team Lead
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Product Security Engineer - Team Lead Responsibilities:
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…share findings, provide recommendations, and contribute to the development of secure applications and ecosystem. ABOUT…
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…experiences actually work for people.We're looking for a Content Engineer who will partner with Meta’s agent tooling team to define model quality standards and target behaviors for Meta’s…
Added 2 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Bismarck, ND
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 10 mins ago
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Mechanical Materials & Process Engineer
Applied Research Associates, Inc.
Lafayette, CO
- $100,000 to $130,000 USD / year
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Advanced Cost Optimization Engineer
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YOU MUST HAVE
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Sr Supplier Quality Engineer
Lockheed Martin
Highlands Ranch, CO
…performance, reliability, inventory control, and/or research and development as they apply to product or process quality for make and/or buy products. Performs technical evaluations…
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Engineer I
General Atomics
Longmont, CO
Must possess the ability to understand new concepts quickly and apply them accurately throughout an evolving environment
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Automation Engineer Manager
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Lockheed Martin
Littleton, CO
Experience with process development and deployment
Added 10 mins ago
Sr Supplier Quality Engineer
Lockheed Martin
Littleton, CO
…performance, reliability, inventory control, and/or research and development as they apply to product or process quality for make and/or buy products. Performs technical evaluations…
Added 11 mins ago
Robotics Hardware Support Engineer, Robotics Technical Services
Amazon
AURORA, CO · Colorado Springs, CO
Produce performance reports and provide "voice of the customer" feedback to development and support teams
Added 11 mins ago
Virtual Sales Engineer - West
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Denver, CO
Added 11 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Denver, CO
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 12 mins ago
M
Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
We are looking for a Senior Software Engineer. The ideal candidate brings strong hands-on experience in engineering infrastructure, and developer tool chains, with the ability to integrate…
Added 12 mins ago
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Principal Sourcing Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Join the Microsoft Devices Operations (MDO) team in Redmond, WA as a Principal Sourcing Engineer, where you'll lead sourcing strategies for memory components across consumer electronics…
Added 12 mins ago
M
Senior Software Engineer
Microsoft
United States
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, you will design and build distributed services for deployment orchestration and Armada platform capabilities. You will own features from design and…
Added 12 mins ago
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Senior Platform Systems Engineer
Microsoft
WA · CA · OR · TX · Redmond, WA · Mountain View, CA · Hillsboro, OR · Austin, TX · Redmond · Mountain View · Hillsboro · Austin
- $119,800 to $261,000 USD / year
…success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for a Senior Platform…
Added 12 mins ago
M
Senior Software Engineer, Full Stack
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Senior Software Engineer - Full Stack, AI & Platform Modernization Microsoft | Engineering Workforce Strategy & Operations
Added 12 mins ago
M
Electrical Engineer - SCHIE
Microsoft
WA · OR · CA · Redmond, WA · Hillsboro, OR · Sunnyvale, CA · Redmond · Hillsboro · Sunnyvale
- $85,400 to $183,700 USD / year
…success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for talented engineers…

Amazon

Robotics Hardware Support Engineer, Robotics Technical Services

AURORA, CO, United States
Colorado Springs, CO, United States

Apply on usnlx.com About employer

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Description

Application deadline: Nov 16, 2026

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Robotics Technical Services (RTS).

We are a smart team of doers who work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. The RTS Field Support team provides critical support to internal fulfillment and transportation network customers relying on advanced robotics technology.

In this role, you serve as the vital link between on-site technicians and RTS engineering teams, ensuring maximum performance of advanced robotics systems. You will launch new systems, develop preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, and drive continuous improvement initiatives across Amazon's fulfillment network. You will establish standard operating procedures, performance metrics, and feedback mechanisms that enable the RTS team to scale effectively. Working closely with technical support teams and regional support managers, you will build a cohesive organization responsible for the safety, reliability, and performance of emerging robotics technology. This role requires independent judgment and comfort working with ambiguity in a complex, fast-paced, high-throughput environment where multi-tasking is essential.

A day in the life

Provide on-site support for new product implementations, upgrades, hardware audits, and troubleshooting for advanced robotics systems

Partner with site-level RME teams to maximize advanced robotics system performance

Identify, analyze, and resolve mechanical and system issues across the RTS product suite

Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize troubleshooting and machine downtime

Develop and implement proactive monitoring tools to measure safety, reliability, and performance of advanced robotics systems

Create escalation processes, standard operating procedures, and preventative maintenance protocols for the RTS product suite

Design and lead training sessions and develop training content for on-site RME teams

Develop and implement spare parts management systems and processes

Produce performance reports and provide "voice of the customer" feedback to development and support teams

Up to 50% travel expected

About the team

Your day begins by reviewing system performance reports for your region. Perhaps the metrics dashboard revealed unusual performance at a facility or spare parts dropped below threshold at a site. You analyze metrics to identify trends and risks, developing de-risking actions for leadership's weekly business review. You troubleshoot with RME technicians via video, walking them through diagnostic procedures. On-site, you conduct hardware audits for new deployments, gathering customer feedback. Afternoons include designing tools, optimizing processes, and coordinating with regional managers on scaling strategies. Throughout, you're the critical link between field technicians and engineering teams.

Basic Qualifications

2+ years of Linux systems administration and/or development experience
1+ years of work in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell experience
Bachelor's degree in Computer Science or other technical degree or related experience
Knowledge of networking fundamentals
Experience working in a 24/7 production environment
Experience in Linux systems administration and/or development
Experience working in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell

Preferred Qualifications

2+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
1+ years of building scripts, tooling, and automation for large-scale computing environments experience
Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
Experience in network capture and systems troubleshooting
Experience building scripts, tooling, and automation for large-scale computing environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, SAN LEANDRO - 122,600.00 - 158,600.00 USD annually

USA, CA, Sacramento - 122,600.00 - 163,000.00 USD annually

USA, CA, Salinas - 122,600.00 - 163,000.00 USD annually

USA, CA, Stockton - 122,600.00 - 163,000.00 USD annually

USA, CA, Tracy - 122,600.00 - 163,000.00 USD annually

USA, CO, AURORA - 82,400.00 - 144,100.00 USD annually

USA, CO, Colorado Springs - 82,400.00 - 144,100.00 USD annually

USA, NV, Las Vegas - 82,400.00 - 144,100.00 USD annually

Apply on usnlx.com About employer

More about this job

Skills

Robotics
Monitor system performance
Troubleshooting
Process improvement
Technical support
Support managers
Multitasking
Leadership
Troubleshoot
Linux
System administration
Python
Oracle Java
Perl
PHP
Ruby
Bash
Computer science
Network administration
Puppet
Ansible
Customer service
Recruitment
Mental health
SAN

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Work requirements

Jobs in the United States