Jobs in the United States

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Added 3 mins ago
Master Scheduler - Houghton Area
The Pivot Group Network
Houghton · Houghton, MI
Coordinate with sales and customer service to align demand with available capacity.
Added 7 mins ago
Master Scheduler - Dearborn Area
The Pivot Group Network
Dearborn · Dearborn, MI
Coordinate with sales and customer service to align demand with available capacity.
Added 7 mins ago
Master Scheduler - Marquette Area
The Pivot Group Network
Marquette · Marquette, MI
Coordinate with sales and customer service to align demand with available capacity.
Added 1 hour ago
Scheduler
BHS Baptist Healthcare System
Louisville, KY
…(generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of incoming calls or faxes and schedule with multiple procedures within multiple departments.…
Added 1 hour ago
Scheduler Operating Room EVENINGS
HCA Healthcare
Salt Lake City, UT
As the OR scheduler/Med Office Specialist at our facility, you will be responsible for the inputting of surgical cases from Surgeon offices and create the surgery schedule utilizing system…
Added 1 hour ago
Central Scheduler
CAPTIONCALL, LLC
SALT LAKE CITY, UT
Description Job Summary The CaptionCall Central Scheduler will be responsible for creating, validating, qualifying and scheduling new leads interested in obtaining CaptionCall services as…
Added 2 hours ago
Product Manager - Run & Scale Reliably
Nominal
NY
Production adoption depends on customers trusting Nominal to run predictably at scale. This PM owns the customer journey for operating Nominal reliably across the deployment options…
Added 4 hours ago
NL
Secretary I-Intake/Scheduler, FGP - Ortho - Patchogue
NYU Langone Medical Center
East Patchogue, NY
- $56,876.4 USD / year
We have an exciting opportunity to join our team as a Secretary I-Intake/Scheduler, FGP - Ortho - Patchogue.
Added 4 hours ago
Program Manager II, Pickup and Return Points (PARP)
Amazon
New York, NY
Our team is dedicated to creating a delivery experience that delights customers while providing a value add service to our business partners. We are seeking a seasoned Program Manager for…
Added 4 hours ago
NL
Secretary I-Intake/Scheduler (FGP) Manhattan, Diabetes and Endocrinology
NYU Langone Medical Center
New York, NY
- $56,873.24 to $56,873.25 USD / year
We have an exciting opportunity to join our team as a Secretary I-Intake/Scheduler.
Added 5 hours ago
Senior Scheduler
HMCL - Houston Methodist Clear Lake Hospital - Houston Methodist St. John Hospital
United States
…family members and co-workers in a manner consistent with a customer service focus and application of positive language…
Added 8 hours ago
DH
Scheduler I, Call Center (Remote, must live in Denver Metropolitan Area)
Denver Health
Denver, CO
- $21 to $26.31 USD / hour
We are recruiting for a mission-driven Scheduler I, Call Center (Remote, must live in Denver Metropolitan Area) to join our team! We're with you for life's journey. At Denver Health,…
Added 8 hours ago
DH
Scheduler I, Call Center Part Time 20 Hours Remote but must reside in Denver met
Denver Health
Denver, CO
- $21 to $26.31 USD / hour
- Part-time
We are recruiting for a mission-driven Scheduler I, Call Center Part Time 20 Hours Remote but must reside in Denver metro area to join our team! We're with you for life's journey. At Denver…
Added 9 hours ago
BH
Senior Gas Supply Scheduler
Black Hills Energy
Golden, CO
- $31,533 USD / year
The Gas Supply Scheduler Senior is responsible for performing all aspects of the gas supply scheduling process including prudent utilization and optimization of pipeline service agreements,…
Added 9 hours ago
TS
Sales Scheduler – Solar and Roofing
Trinity Solar
Manchester, CT
- $36,400 USD / year
Strong problem-solving and customer service skills
Added 11 hours ago
Scheduler - Neurology
Saint Luke's
Kansas City, MO
We are looking for someone with scheduling experience that is organized with strong customer service skills and the ability to multi task!
Added 11 hours ago
Resource Planner / Scheduler
Siemens
Wendell, NC
Customer service and relationship-building in a fast-paced environment.
Added 12 hours ago
NE
Patient Care Coordinator - Lewiston
New England Cancer Specialists
Lewiston, ME
- $37,440 to $62,400 USD / year
Exceptional customer service experience required.
Added 13 hours ago
Senior Java Developer
Charles Schwab
Southlake, TX
Added 13 hours ago
AU
Security Field Supervisor - Downtown
Allied Universal
Milwaukee, WI
- $20 USD / hour
…Operations Managers on a day-to-day basis to supervise remote service…
Added 13 hours ago
AU
Security Field Supervisor
Allied Universal
Memphis, TN
- $19.92 USD / hour
…Operations Managers on a day-to-day basis to supervise remote service…
Added 15 hours ago
Field Physical Therapist - Home Health
BayCare Health System
Tampa, FL
…join our team who is passionate about providing outstanding customer service to our Community. We are looking for an individual seeking a career opportunity with one of the largest…
Added 15 hours ago
Field Physical Therapist - Home Health
BayCare Health System
Tampa, FL
…join our team who is passionate about providing outstanding customer service to our Community. We are looking for an individual seeking a career opportunity with one of the largest…
Added 15 hours ago
Field Physical Therapist - Home Health
BayCare Health System
Tampa, FL
…join our team who is passionate about providing outstanding customer service to our Community. We are looking for an individual seeking a career opportunity with one of the largest…
Added 15 hours ago
Patient Care Tech
The Kroger Co.
Highlands Ranch, CO
- Excellent customer service, organizational, and task-management skills

Amazon

Program Manager II, Pickup and Return Points (PARP)

New York, NY, United States

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Description

The Amazon North America Pickup & Return Points team is looking for a Program Manager to join us in supporting Amazon’s automated, secure, self-service package delivery solution in North America (US, CA, MX). In this role, you’ll have the opportunity to support a wide variety of partners that range from regional businesses to large commercial partners.

Our team is dedicated to creating a delivery experience that delights customers while providing a value add service to our business partners. We are seeking a seasoned Program Manager for our commercial Locker and Counter team that can help us expand our strategic relationships with key partners. In this role you will support our existing portfolio , build and optimize our processes, and advocate internally across partner teams on behalf of our customers. We will be relying on you to raise the bar for our customer experience, efficiency, and profitability. You will be expected to confidently operate in fast-pace and often ambiguous environment.

A day in the life

Day-to-day, you own relationships with North America PARP commercial partners, acting as their primary point of contact, resolving escalations, and driving adoption of Amazon programs. Internally, you collaborate with Product, Operations, and Program teams to surface partner feedback, identify network quality gaps, and influence roadmap priorities. You track partner health metrics, lead improvement initiatives, and ensure performance standards are met across the network. This role solves the gap between external partner needs and internal execution, ensuring North America PARP scales efficiently while delivering a high-quality customer experience.

About the team

The Amazon Pickup & Return points team has the unique privilege of being able to make a material impact on how customer's physically interact with Amazon. Our team strives to provide best in class service and is dedicated to innovating on behalf of our customers. We encourage thinking big and there is plenty of room for a leader to make their mark and have a healthy mix of projects that stretch beyond their day to day responsibilities.

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

2+ years of program or project management experience
3+ years of Computerized Maintenance Management System program experience
3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
3+ years of advanced Microsoft Word and Excel experience
Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Experience using Microsoft Projects software
Experience with material handling systems (MHS) installation, operation and maintenance
Experience working in an analytical environment with cross-functional teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 66,300.00 - 107,100.00 USD annually

USA, WA, Bellevue - 80,200.00 - 97,400.00 USD annually

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