Jobs in the United States

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Added 5 mins ago
Supervisor of Client Experience
InCharge
Remote, United States
The Supervisor, Client Experience reports to the Manager of Client Experience & Trust Accounting and leads the day-to-day operations of the Client Experience team. This role is accountable…
Added 7 mins ago
General Manager, Zoom Workplace
Zoom
Dover, DE
As the General Manager of Zoom Workplace, you own the full strategic and revenue trajectory of one of the most widely used collaboration platforms in the world, directly shaping how…
Added 7 mins ago
AI Product Manager
Baylor Scott & White Health
Dover, DE
· Partner with AI architecture, engineering, quality, data, and clinical/operational stakeholders to document how AI capabilities should operate in real-world workflows.
Added 7 mins ago
Senior OSP Program Manager - Long Haul Deployment
Zayo
Dover, DE
The Senior Program Manager, Long Haul OSP Deployment is responsible for the strategic leadership and successful delivery of Zayo's long haul fiber deployment portfolio through direct…
Added 7 mins ago
Sr Manager Sales Performance Coaching
UKG
Dover, DE
…into stronger execution and measurable business results. We partner with sales leaders to identify performance opportunities, strengthen seller and manager capabilities, and build scalable…
Added 7 mins ago
AT
Manager Engineering
Akamai Technologies, Inc.
Dover, DE
- $151,800 to $273,200 USD / year
As a Manager Engineering, you will be responsible for:
Added 8 mins ago
Key Account Manager
Qnity
Wilmington, DE
We are seeking a Key Account Manager (KAM) to support and develop strategic Aerospace & Defense customers across North America, with a strong focus on U.S. defense and military OEMs.
Added 8 mins ago
Nobel Biocare Regional Sales Manager (Mid-Atlantic)
Envista Holdings Corporation
Wilmington, DE
The Nobel Biocare Regional Sales Manager is responsible for achieving the region's sales goals within defined timeframes and parameters. Direct the activities of the sales force, in line…
Added 8 mins ago
Medical Science Liaison, Nephrology - Florida/Puerto Rico
Otsuka America Pharmaceutical Inc.
Dover, DE
Position Overview – Medical Science Liaison (Senior Manager)
Added 8 mins ago
Product Manager - Medicare
Intermountain Health
Dover, DE
Manages, insurance products (including performance, marketability, and strategic positioning). This also includes management of associated vendor/partner relationships and contracts.
Added 8 mins ago
Field Sales Manager
Arrow Electronics
Leipsic, DE
Drive supplier-program execution and partner growth by partnering with supplier management teams to help define performance KPIs, then translating those KPIs in
Added 8 mins ago
EG
Product Manager
Eliassen Group
Dover, DE
- $70 USD / hour
Our client seeks a Product Manager to lead product planning and execution across the lifecycle for Oracle Retail Demand Forecasting (RDF) and Oracle Retail Merchandising System (RMS). The…
Added 11 mins ago
J
Vendor Quality Manager
Jobgether
Remote, United States
- $75 to $80 USD / hour
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Vendor Quality Manager based in the United States.
Added 11 mins ago
Sr. IT Project Manager (NetSuite SME)
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior IT Project Manager (NetSuite SME) based in the…
Added 11 mins ago
Sr. IT Project Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. IT Project Manager based in the United States.
Added 11 mins ago
Project Manager- Strategic Projects
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Manager – Strategic Projects based in the United…
Added 11 mins ago
J
Manager, Marketing Analytics (Channel & Partner Performance)
Jobgether
Remote, United States
- $124,500 to $143,000 USD / year
The Manager, Marketing Analytics will lead analytical efforts across a diverse marketing and partner ecosystem, turning complex data into insights that drive business performance. Reporting…
Added 11 mins ago
J
Manager Quality Assurance & Reg Affairs | AirStrip
Jobgether
Remote, United States
- $100,700 to $126,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager Quality Assurance & Regulatory Affairs | AirStrip…
Added 11 mins ago
J
Director of Business Development (Wireless)
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Business Development (Wireless) based in the…
Added 11 mins ago
Regulatory Affairs Specialist | Bentley Labs
THG
NJ
The Regulatory Affairs Specialist supports the development, testing, documentation, labeling, and commercialization of cosmetic, personal care, and OTC products. Reporting to the Regulatory…
Added 14 mins ago
WF
Entry Level Manager
Wegmans Food Markets
United States
- $21.75 to $23.25 USD / hour
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic…
Added 20 mins ago
Manager, Engineering
Merck
Millsboro, DE
The Engineering Manager will provide strategic and tactical engineering leadership for the Millsboro facility, supporting safe, compliant, and reliable operation of production and utility…
Added 40 mins ago
J
Senior Product Marketing Manager - Platform
Jobgether
Remote, United States
- $120,000 to $130,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Marketing Manager – Platform based in the…
Added 40 mins ago
SAP S/4HANA Project Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SAP S/4HANA Project Manager based in the United States.
Added 40 mins ago
Program Management, Data & AI Applications
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Program Management, Data & AI Applications professional…

Amazon

Program Manager - Content Design, Last Mile Learning and Development

Nashville, TN, United States

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Job details

Posting language: English
Posted: Jul 16, 2026

Original job description

Description

The Last Mile Learning & Development (L&D) Content team is seeking a Program Manager with Content Design experience. This role owns the end-to-end content lifecycle for training that supports Last Mile Operations, from associates through all levels of leadership.

As a Program Manager in the Last Mile Content team, you will create, maintain, and optimize instructional content across multiple modalities, including Umbrella modules, Mini IAT (MIAT), LEARN e-learnings, Canva-based materials, and more. You will operate in a sprint-based methodology with t-shirt-sized SLAs ranging from one to 15 days, partnering with subject matter experts, program teams, and 3P vendors to deliver timely, high-quality training that drives measurable improvements in safety, quality, and productivity.

The ideal candidate is a self-starter with strong instructional design skills, experience building training content at scale, and the ability to balance multiple concurrent projects in a fast-paced operations environment. Experience with Articulate 360, Storyline, LMS platforms, and data-driven content optimization is required.

Key job responsibilities

Designing and developing instructional content aligned to adult learning principles and Content Design Standards (CDS)
Managing content intake, scoping, and delivery through Asana sprint planning
Maintaining and updating existing content to reflect network process changes, ensuring accuracy and compliance with SOPs
Continuously identify ways to optimize efficiency in how training is developed, delivered, and maintained at scale, taking on broader initiatives spanning document writing, content development, piloting, impact measurement, change management, and network expansion
Manage stakeholder relationships across program teams, subject matter experts, vendors, and cross-functional partners to align on requirements, timelines, and deliverables
Partnering with vendors and cross-functional teams on animation, translation, and complex builds
Contributing to team goals of 90%+ on-time delivery, 90%+ First Pass Yield (FPY), and 4.0+ customer satisfaction (CSAT)
Supporting localization, content consolidation, and the team's transition toward AI-assisted content development

A day in the life

Your day will be a dynamic blend of creative design, strategic planning, and collaborative problem-solving. You'll design comprehensive learning programs, translating complex operational knowledge into clear, accessible content across multiple formats and platforms. You'll continuously look for ways to optimize efficiency in how training is developed, delivered, and maintained at scale. As you grow, you may take on broader initiatives spanning document writing, content development, piloting, impact measurement, change management, and network expansion, shaping the programs and mechanisms that drive measurable operational impact across Last Mile.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

Our Last Mile Training team is dedicated to developing world-class learning experiences that support the growth and success of our frontline leaders in NA Last Mile Operations. We believe in creating training that is not just informative, but transformative, helping our associates develop skills that extend far beyond their current roles

We are committed to maintaining and creating relevant, up-to-date content that aligns with business needs and customer feedback. We are dedicated to continuous improvement, leveraging customer obsession and efficient processes to provide a positive learning experience that drives operational excellence and career advancement.

Basic Qualifications

3+ years of program or project management experience
Experience working cross functionally with tech and non-tech teams
Experience using data and metrics to determine and drive improvements
Experience designing and developing training materials in all modalities including ILT, e-learning and video
Experience with multimedia content creation, or experience with Learning Management Systems (LMS)
3+ years of experience developing interactive eLearning content using Articulate 360 (Storyline and/or Rise)
1+ years of experience creating visual training assets and designs using Canva

Preferred Qualifications

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, Vyond, and Captivate and other video editing and graphic design software
Experience managing content projects of varying complexity, conducting content review and overseeing localization
Experience in AI-powered content creation tools and workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually

USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

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