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Compensation Advisor - Asset Management Group
PNC
Birmingham, AL
…success. As a Compensation Advisor within PNC's Human Resources organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL; Washington,…
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Shared Services Manager | Hospital – Revenue Cycle Management
Guidehouse
BIRMINGHAM, AL
Tuition Reimbursement, Personal Development & Learning Opportunities
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Principal Data Center Delivery Program Manager - Deployment and Intergration (AI/GPU)
Oracle
Montgomery, AL
- $126,200 to $264,100 USD / year
…resources and cost-effective delivery of projects across the…
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Sr. Project Manager, Sales Enablement - SBS
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Montgomery, AL
…improving the quality of time spent with Customers by the Sales Organization. A Sr. Project Manager, Sales Enablement (PM) facilitates process alignment between Sales and Operations and…
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Data Governance Analyst
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Montgomery, AL
This role will directly report to the Data Governance Manager, performing analysis on a variety of routine to moderately complex projects under general supervision and typically leading…
Added 3 mins ago
Recruiting Partner
Progress Residential
Tempe, AZ
Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
Added 4 mins ago
T
Sr Director, Leadership Development
TIAA
Charlotte, NC · Philadelphia, PA · 3965 Dallas Parkway Frisco, TX · NY
- $152,000 to $210,000 USD / year
Guide and evolve enterprise leadership development programs, including manager readiness and professional development solutions, to build distinctive leader capability and a strong internal…
Added 4 mins ago
VP, Chief Revenue Officer - EnlivenHealth
Omnicell (temp)
Fort Worth, TX
…CRO will serve as a strategic thought partner to the General Manager and Senior Leadership Team, translate company strategy into an executable go-to-market plan, and build a predictable,…
Added 5 mins ago
GD
Agile Project Manager
Guidehouse Digital, LLC
Remote, United States
- $113,000 to $188,000 USD / year
We are actively seeking a high-performing Agile Project Manager to support our GrantSolutions contract. This role will lead the planning, coordination, and execution of a large-scale agile…
Added 5 mins ago
GD
Laboratory Information System (LIS) Analyst/Administrator
Guidehouse Digital, LLC
MD
- $113,000 to $188,000 USD / year
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Added 5 mins ago
RU
Software Engineering Enablement Manager
RSM US LLP
Denver, CO
- $126,500 to $223,900 USD / year
The Software Engineering Enablement Manager leads a team of software and DevOps engineers and advances shared engineering capabilities that help development teams deliver secure, scalable,…
Added 5 mins ago
Manager of People Strategy and Projects (Immediate)
KIPP Capital Regional
Albany, NY
The Manager of People Strategy and Projects plays a critical role in supporting the Chief People Officer (CPO) and People Team in the planning, coordination, and execution of regional…
Added 5 mins ago
Manager of School Strategy and Projects (Immediate)
KIPP Capital Regional
Albany, NY
The Manager of School Strategy and Projects plays a critical role in supporting the Chief Schools Officer (CSO) and Schools Team in the planning, coordination, and execution of regional…
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Deputy Director
Denver, CO
Working closely with the Executive Director to set programmatic vision for the organization, detailing how our organizing, communications, policy, and political program will achieve our…
Added 7 mins ago
Account Manager, Retirement Sales (Southwest)
Pacific Investment Mgt Co. LLC
Remote, United States
Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our…
Added 7 mins ago
Chronic Disease Case Manager
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Augusta, AR
…their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A…
Added 8 mins ago
Senior Manager, AI Governance
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As The Senior Program Manager, AI Governance you will manage and continuously improve Best Buy’s enterprise AI governance processes. This role tracks AI intake, governance forums, review…
Added 8 mins ago
Team Lead, Academy
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Collaborate with the Academy Supervisor and Academy Manager to identify areas for improvement and implement training strategies. Maintain a positive and supportive learning environment for…
Added 8 mins ago
Medical Science Liaison - Lung/Head & Neck Oncology - Sacramento, CA
Janssen Scientific Affairs, LLC Legal Entity
Sacramento, CA · ID · Salt Lake City, UT · Las Vegas, NV
In collaboration with Field Director (manager), MSL will develop and implement a performance and development plan and may contribute to additional leadership or enterprise initiatives.
Added 8 mins ago
Manager, Epidemiology
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We are searching for the best talent for a Manager, Epidemiology!
Added 8 mins ago
Manager, LMS & Learning Platforms
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DePuy Synthes is recruiting for a(n) Manager, LMS & Learning Platforms.
Added 8 mins ago
Territory Account Manager (Kansas City South) – Johnson & Johnson MedTech - Vision Care
Johnson & Johnson Vision Care, Inc. Legal Entity
Kansas City, KS · Kansas City, MO
Be responsible for learning the organization's products, services and policies in preparation for selling. This will be accomplished by participating in sales training activities, studying…
Added 10 mins ago
MC
Senior Manager, Purchasing
Metropolitan Council
St Paul, MN
- $53.76 to $87.25 USD / hour
…competency, strengthen compliance, and support professional development across the purchasing team and internal customers. Work with the Compliance Manager to ensure training content…
Added 10 mins ago
Associate Digital Marketing Manager - Paid Social & Programmatic Performance Marketing
TD Bank, N.A.
NY · Greenville, SC · Charlotte, NC · Boston, MA · Mount Laurel, NJ · Portland, ME
…typical day may include managing campaigns directly in Meta Ads Manager, partnering with our media agency to optimize programmatic display performance, launching new customer acquisition…
Added 10 mins ago
Sr Recruiter I (US)
TD Bank, N.A.
Remote, United States
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Amazon

Program Manager - Content Design, Last Mile Learning and Development

Nashville, TN, United States

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Job details

Posting language: English
Posted: Jul 16, 2026

Original job description

Description

The Last Mile Learning & Development (L&D) Content team is seeking a Program Manager with Content Design experience. This role owns the end-to-end content lifecycle for training that supports Last Mile Operations, from associates through all levels of leadership.

As a Program Manager in the Last Mile Content team, you will create, maintain, and optimize instructional content across multiple modalities, including Umbrella modules, Mini IAT (MIAT), LEARN e-learnings, Canva-based materials, and more. You will operate in a sprint-based methodology with t-shirt-sized SLAs ranging from one to 15 days, partnering with subject matter experts, program teams, and 3P vendors to deliver timely, high-quality training that drives measurable improvements in safety, quality, and productivity.

The ideal candidate is a self-starter with strong instructional design skills, experience building training content at scale, and the ability to balance multiple concurrent projects in a fast-paced operations environment. Experience with Articulate 360, Storyline, LMS platforms, and data-driven content optimization is required.

Key job responsibilities

Designing and developing instructional content aligned to adult learning principles and Content Design Standards (CDS)
Managing content intake, scoping, and delivery through Asana sprint planning
Maintaining and updating existing content to reflect network process changes, ensuring accuracy and compliance with SOPs
Continuously identify ways to optimize efficiency in how training is developed, delivered, and maintained at scale, taking on broader initiatives spanning document writing, content development, piloting, impact measurement, change management, and network expansion
Manage stakeholder relationships across program teams, subject matter experts, vendors, and cross-functional partners to align on requirements, timelines, and deliverables
Partnering with vendors and cross-functional teams on animation, translation, and complex builds
Contributing to team goals of 90%+ on-time delivery, 90%+ First Pass Yield (FPY), and 4.0+ customer satisfaction (CSAT)
Supporting localization, content consolidation, and the team's transition toward AI-assisted content development

A day in the life

Your day will be a dynamic blend of creative design, strategic planning, and collaborative problem-solving. You'll design comprehensive learning programs, translating complex operational knowledge into clear, accessible content across multiple formats and platforms. You'll continuously look for ways to optimize efficiency in how training is developed, delivered, and maintained at scale. As you grow, you may take on broader initiatives spanning document writing, content development, piloting, impact measurement, change management, and network expansion, shaping the programs and mechanisms that drive measurable operational impact across Last Mile.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

Our Last Mile Training team is dedicated to developing world-class learning experiences that support the growth and success of our frontline leaders in NA Last Mile Operations. We believe in creating training that is not just informative, but transformative, helping our associates develop skills that extend far beyond their current roles

We are committed to maintaining and creating relevant, up-to-date content that aligns with business needs and customer feedback. We are dedicated to continuous improvement, leveraging customer obsession and efficient processes to provide a positive learning experience that drives operational excellence and career advancement.

Basic Qualifications

3+ years of program or project management experience
Experience working cross functionally with tech and non-tech teams
Experience using data and metrics to determine and drive improvements
Experience designing and developing training materials in all modalities including ILT, e-learning and video
Experience with multimedia content creation, or experience with Learning Management Systems (LMS)
3+ years of experience developing interactive eLearning content using Articulate 360 (Storyline and/or Rise)
1+ years of experience creating visual training assets and designs using Canva

Preferred Qualifications

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, Vyond, and Captivate and other video editing and graphic design software
Experience managing content projects of varying complexity, conducting content review and overseeing localization
Experience in AI-powered content creation tools and workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually

USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

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