Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Principal Software Engineer
HM Health Solutions Inc.
Remote, United States
As a technical expert, you will define service topologies, drive complex vendor migrations, lead partner integrations, and set measurable non-functional requirements. Furthermore, you will…
Added just now
Full-stack Engineer 4
Capital One
Richmond, VA
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet…
Added just now
Staff Cloud Engineer
Capital One
McLean, VA · Richmond, VA · NY · Plano, TX
Lead cross-divisional projects and impacts that promote technological best practices and enhancements
Added just now
Sr. Associate, Cash Forecasting
Capital One
McLean, VA
…In this operations-focused role, the Senior Associate will lead the daily short-term forecasting of Capital One’s Federal Reserve account balance and drive monthly accuracy refinement…
Added just now
Full-stack Engineer 4
Capital One
McLean, VA
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet…
Added just now
Full Stack Engineer 5 (Senior Manager, IC, MLX Group)
Capital One
McLean, VA · Cambridge, MA · San Jose, CA · Richmond, VA · San Francisco, CA · NY
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet…
Added just now
Full Stack Engineer 4 (AI Operations/MLX Group)
Capital One
NY · McLean, VA · Cambridge, MA
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet…
Added 1 min ago
Lead Business Analyst, Capacity Planning - Supervision
L Federal Reserve Bank of San Francisco
San Francisco, CA · Salt Lake City, UT · Los Angeles, CA
As Supervision evolves to meet increasingly complex regulatory and industry demands, we're looking for a Lead Business Analyst to help lead this transformation, shifting our approach to…
Added 2 mins ago
Lead, Software Development/Engineering
S&P Global
New York, NY
Job Title: Lead, Software Development/Engineering
Added 2 mins ago
Lead Data Scientist
S&P Global
New York, NY
Job Duties: Standard & Poor’s Financial Services LLC seeks a Lead Data Scientist responsible for leading the design and development of custom machine learning, Generative AI (GAI), Natural…
Added 2 mins ago
Lead, Information Security
S&P Global
New York, NY
Job Duties: S&P Global Inc. seeks a Lead, Information Security who will perform security analysis and communicating vulnerabilities identified in web applications with stakeholders,…
Added 2 mins ago
Sr Platform Engineer Lead
Capital Technology Group
Remote, United States
CTG is seeking a Sr Platform Engineer Lead to lead the design, automation, and reliability of the cloud platforms behind mission-critical federal systems. This role suits a senior engineer…
Added 3 mins ago
2027 Kill Chain Modeling and Simulation Engineer
The Aerospace Corporation
El Segundo, CA · Huntsville, AL · Chantilly, VA · Colorado Springs, CO
Proficiency with a programming language such as Python or C++
Added 4 mins ago
Chase Customer Insights - Data Scientist Senior Associate
JPMC page
Plano, TX · New York, NY · NY
…client-focused innovation and apply your technical expertise to lead analytics and GenAI/agentic AI initiatives that generate actionable merchant and consumer insights, inform product…
Added 5 mins ago
C
Senior Product Data Scientist
Collective
San Francisco, CA
- $180,000 to $230,000 USD / year
- Lead product analytics. Approach problems from first principles and turn large, messy datasets into clear analysis and visuals that get to the "so what" and drive product insights across…
Added 5 mins ago
Lead AML Transaction Monitoring Model Specialist
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · IRVING, TX · WEST DES MOINES, IA · TEMPE, AZ · SAINT LOUIS, MO · MINNEAPOLIS, MN
Wells Fargo is seeking a Lead Analytics Consultant (Lead AML Transaction Monitoring Model Specialist) to join the Financial Crimes Analytics, Monitoring, and Surveillance (FCAMS) team…
Added 7 mins ago
M
Sr. Test Automation Engineer
Markon
Columbia, MD
- $120,000 to $200,000 USD / year
Experience with scripting languages (Python, Bash, Powershell)
Added 7 mins ago
UO
Database and Application Administrator, Information Technology
University of Montana (UM), Helena College, and UM Western
Missoula, MT
- $83,000 USD / year
Troubleshoot application and database issues, find root causes, manage vendor support cases, and lead post-incident reviews to prevent recurrence
Added 8 mins ago
Principal Silicon Test Engineer - TeraWave
Blue Origin Personnel, LLC
San Diego, CA · Cupertino, CA
Blue Origin is seeking a Principal ASIC Test Engineer to lead production test strategy for RF, mmWave, and mixed-signal integrated circuits within Silicon Systems.
Added 10 mins ago
Development Engineer, System Integration AD
Mercedes-Benz
San Jose, CA
Lead end-to-end triage and root cause analysis for system-level failures, crashes, timing delays, stale socket behaviors, and function degradations occurring on bench and vehicle platforms
Added 10 mins ago
Data & Analytics Lead Consultant
Allstate Insurance Co.
Remote, United States
The Data & Analytics Lead Consultant provides strategic and technical leadership to deliver enterprise data and analytics capabilities that support business goals and enable trusted,…
Added 10 mins ago
Data & Analytics Expert
Allstate Insurance Co.
Remote, United States
You will lead the design of modern data architectures and engineering patterns, establish technical standards and best practices, and solve highly complex data problems spanning multiple…
Added 10 mins ago
Senior Data Scientist, Online Recommendations
HOME DEPOT MANAGEMENT COMPANY, LLC
United States
As a Sr. Data Scientist, you will serve as a lead on data science projects, collaborating with project/product managers, providing prioritization of tasks, balancing workload and mentoring…
Added 13 mins ago
Senior Business Analyst, Branded Cards Strategy & Analytics
B10 Wells Fargo Bank, N. A.
WILMINGTON, DE · IRVING, TX · CHARLOTTE, NC
Lead complex profit and loss (P&L) initiatives related to business product and customer performance, marketing outcomes, or operational efficiency while demonstrating end-to-end ownership…
Added 13 mins ago
Senior Information Security Engineer
Berkley
Wilmington, DE
Lead the engineering, deployment, administration, and continuous enhancement of Microsoft Sentinel as the organization’s enterprise SIEM platform, including workspace architecture, RBAC,…

Closed listing

Amazon

Principal Applied AI Solutions Architect, Amazon Connect

Arlington, VA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Posting language: English
Posted: Oct 21, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Description

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the technical background, customer experience, and skills necessary to help accelerate customer adoption of Amazon Connect's AI capabilities? Do you love building new strategic and data-driven businesses? Join the Applied AI Solutions team as an Amazon Connect Specialist Solutions Architect!

The Applied AI Solutions Architecture team is seeking a hands-on, customer-obsessed Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. Applied AI Solutions is part of the AWS Specialist & Partner (ASP) org, which works backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

A critical dimension of this role is Customer Data Readiness - assessing, preparing, and structuring customer data assets so that AI agents can reliably access, retrieve, and act on the right information. You will help customers evaluate their data landscape, identify gaps, establish data pipelines, and ensure their knowledge bases, CRMs, and backend systems are AI-ready before agents go live. You will work at the intersection of contact center operations and applied AI, helping customers move from proof-of-concept to pre-production for their Amazon Connect deployments. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.

Key job responsibilities

Customer Engagement: Lead technical discovery sessions with customer teams to understand business requirements, existing contact center architecture, and AI readiness. Translate findings into actionable implementation plans.
Customer Data Readiness: Conduct data readiness assessments to evaluate the quality, accessibility, structure, and governance of customer data assets (CRMs, knowledge bases, ticketing systems, order management, etc.). Identify data gaps, recommend remediation strategies, and help customers build the data foundation required for effective AI agent tool use and RAG-powered responses.
Agentic AI Implementation: Design and configure agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action integration.
A2A (Agent-to-Agent) Integration: Architect Agent-to-Agent communication patterns that allow Amazon Connect AI agents to collaborate with specialized agents across the enterprise (e.g., billing agents, order management agents, IT support agents), enabling multi-agent workflows that span organizational boundaries.
Integration Development: Build serverless integrations using AWS Lambda, API Gateway, Step Functions, and scripting (Python, Node.js) to connect Amazon Connect AI agents with customer data systems (CRMs, ERPs, databases, knowledge bases).
Cloud Data Access: Architect secure access patterns to cloud-based data systems to power AI agent tool use and retrieval-augmented generation (RAG).
Agentic IDE Proficiency: Leverage agentic development environments such as Kiro (and similar AI-assisted IDEs) to accelerate development workflows, including spec-driven development, agent hooks, MCP server configuration, and AI-assisted code generation.
Pre-Production Validation: Guide customers through testing, evaluation, and validation of AI agent performance against defined success criteria before production deployment.
Field Enablement: Share learnings, delivering technical deep-dives, and mentoring other SAs on agentic AI implementation patterns.

A day in the life

Conducting data readiness assessments, identifying gaps in knowledge base coverage, and recommending data preparation steps before AI agent configuration
Designing prompt strategies and evaluating model performance across different foundation models
Building Lambda functions and API integrations that serve as tools for AI agents
Configuring MCP servers to expose customer APIs, databases, and tools in a standardized format for agent consumption
Designing A2A workflows where Amazon Connect agents hand off to or collaborate with specialized agents across the customer's enterprise
Configuring knowledge bases and data connectors for RAG-powered agent responses
Running evaluation frameworks to measure AI agent accuracy, latency, and customer satisfaction
Conducting architecture reviews and providing prescriptive guidance for production readiness
Documenting implementation patterns and contributing to the team's knowledge base

About the team

The Applied AI Solutions Architecture team is part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI-powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production-ready with Amazon Connect's Unlimited AI features.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

-10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

-Bachelor's degree in computer science, engineering, mathematics or equivalent

-Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing

-Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications

Preferred Qualifications

Knowledge of distributed systems design and implementation or equivalent
Knowledge of large scale automation and workflow management or equivalent
Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, GA, Atlanta - 182,800.00 - 247,300.00 USD annually

USA, IL, Chicago - 182,800.00 - 247,300.00 USD annually

USA, MA, Boston - 182,800.00 - 247,300.00 USD annually

USA, NY, New York - 201,000.00 - 272,000.00 USD annually

USA, TX, Dallas - 182,800.00 - 247,300.00 USD annually

USA, VA, Arlington - 182,800.00 - 247,300.00 USD annually

USA, WA, Seattle - 182,800.00 - 247,300.00 USD annually

About employer

Report this job