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Added 15 mins ago
R&D Engineering, Sr Staff Engineer
Synopsys
Austin, TX
Analyze project performance metrics, ensure quality assurance standards, maintain customer satisfaction, and manage projects within budgetary constraints
Added 15 mins ago
Process Engineer II
BAE Systems
Nashua, NH
BAE Systems is looking for a Process Engineer on the Advanced Compact EW Solutions (ACES) operations Tech Ops team. This position will support multiple factories in Nashua, NH including the…
Added 15 mins ago
Quality Engineer II
BAE Systems
Nashua, NH
BAE Systems Precision Strike (PS) business area is seeking an early career Quality Engineer to support the Terminal High Altitude Area Defense (THAAD) program. In this role, you will be…
Added 15 mins ago
Manufacturing Engineer
The Timken Company
Keene, NH
Design new fixtures, tooling, equipment, or other devices to improve manufacturing productivity and quality. Also, modify or redesign existing manufacturing equipment to perform similar but…
Added 15 mins ago
EG
Senior Data Engineer
Eliassen Group
Concord, NH
- $101,000 to $161,800 USD / year
Our client seeks a Senior Data Engineer to own the governed transformation layer end-to-end. The role will design and build Snowflake transformation layers, migrate legacy SQL views and…
Added 18 mins ago
Sr. Software Engineer
ACE American Insurance Company
Whitehouse Station, NJ · Jersey City, NJ
As a Senior Software Engineer in Major Accounts Technology, you will architect, design, and implement robust .NET-based software and web applications, while also maintaining and enhancing…
Added 19 mins ago
J
Senior Technical Lead - AI Product Engineering (CMH Health)
Jobgether
Remote, United States
- $131,600 to $249,780 USD / year
…engineering workstreams, guiding architecture, implementation, quality, and production performance. Combining hands-on development with technical leadership, you will make critical…
Added 19 mins ago
J
Senior Software Development Engineer (Full Stack)
Jobgether
Remote, United States
- $140,000 to $155,000 USD / year
As a Senior Software Development Engineer, you will help build and evolve scalable infrastructure powering real-time voice and messaging experiences. You will take ownership of key platform…
Added 19 mins ago
Senior Data Architect
Jobgether
Remote, United States
Lead discovery sessions and assessments of client data environments, evaluating data sources, integrations, platforms, quality, security, and operating models.
Added 23 mins ago
Sr. Electrical Project Engineer
Kohler Co.
KOHLER, WI
…teams along with close relationships in Advance Materials & Process Development (AMPD) and New Product Integration (NPI) to build industrialization methods globally to achieve safety…
Added 27 mins ago
O
Lead Principal Software Development Engineer
Oracle
Honolulu, HI
- $135,200 to $306,400 USD / year
As a Sr. Principal Software Development Engineer in the Oracle Cloud Infrastructure (OCI) Core Platform division, you will play a critical leadership role in the architecture, evolution,…
Added 28 mins ago
UiPath Test Automation Developer (5628)
SMX
Honolulu, HI
Updating scripts following SAP configuration, process, or release changes;
Added 28 mins ago
Data Engineer (5626)
SMX
Honolulu, HI
SMX is hiring a Data Engineer responsible for architecting, building, testing, and maintaining the data infrastructure for our mission partners. You will be responsible for a mix of data…
Added 28 mins ago
Platform and Data Engineer
BOOZ, ALLEN & HAMILTON, INC.
Pearl Harbor, HI
…such as React. In short, we are seeking a "full-stack" data engineer who is passionate about building data applications from end to end. This includes data engineering back-ends to building…
Added 28 mins ago
Platform and Data Engineer
BOOZ, ALLEN & HAMILTON, INC.
Honolulu, HI
…such as React. In short, we are seeking a "full-stack" data engineer who is passionate about building data applications from end to end. This includes data engineering back-ends to building…
Added 28 mins ago
EG
Senior Data Engineer
Eliassen Group
Honolulu, HI
- $101,000 to $161,800 USD / year
Our client seeks a Senior Data Engineer to own the governed transformation layer end-to-end. The role will design and build Snowflake transformation layers, migrate legacy SQL views and…
Added 50 mins ago
Senior Forward Deployed Solution Engineer
Jobgether
Remote, United States
…Our partner is looking for a Senior Forward Deployed Solution Engineer based in the United…
Added 50 mins ago
Forward Deployed Software Engineer
Jobgether
Remote, United States
…steps. Our partner is looking for a Forward Deployed Software Engineer based in the United…
Added 54 mins ago
Software Engineer in Test
Capgemini
Dallas, TX, TX
As Test Automation Engineer, you are involved in the automated verification and validation of products made by engineers in a development process. Your technical and professional knowledge…
Added 58 mins ago
Associate Electric Distribution Operations Engineer
Pacific Gas And Electric Company
Fresno, CA
…of electric engineering - including electric standards and process safety, electric design engineering, instrumentation testing and controls, undergrounding, electric regulatory compliance…
Added 58 mins ago
PG
Design Engineer, Substation
Pacific Gas And Electric Company
West Sacramento, CA
- $44.7 to $74.42 USD / hour
…of electric engineering - including electric standards and process safety, electric design engineering, instrumentation testing and controls, undergrounding, electric regulatory compliance…
Added 59 mins ago
Manufacturing Engineer
West Pharmaceutical Services
Kearney, NE
In this fully on-site role the Manufacturing Engineer is a Subject Matter Expert responsible for leading and/or supporting technical engineering projects. Projects will be executed in…
Added 1 hour ago
EG
Senior Data Engineer
Eliassen Group
Lincoln, NE
- $101,000 to $161,800 USD / year
Our client seeks a Senior Data Engineer to own the governed transformation layer end-to-end. The role will design and build Snowflake transformation layers, migrate legacy SQL views and…
Added 1 hour ago
EG
Senior Data Engineer
Eliassen Group
Pierre, SD
- $101,000 to $161,800 USD / year
Our client seeks a Senior Data Engineer to own the governed transformation layer end-to-end. The role will design and build Snowflake transformation layers, migrate legacy SQL views and…
Added 1 hour ago
ASIC Failure Analysis Engineer (Onsite)
Cisco
San Jose, CA
As a Failure Analysis Engineer, you will be part of the Quality and Reliability group, performing failure analysis of ASIC products. Should have a passion for problem solving and a strong…

Amazon

ITS Support Engineer I, Amazon IT Services

Tempe, AZ, United States

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Job details

Posting language: English
Posted: Sep 24, 2026

Original job description

Description

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment?

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and friction-less on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.

Key job responsibilities

Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
Assist with activities to triage and escalate system or network outages to reduce downtime
Understand and execute change management activities in a high availability environment
Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
Effectively manage and oversee IT asset inventories
Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
Occasional travel required based on the needs of the business
Participate in 24/7 on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours

A day in the life

If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/benefits/us-benefits-and-stock

About the team

Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.

Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.

If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!

Basic Qualifications

1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
2+ years of supporting and maintaining a corporate network environment experience
High school or equivalent diploma

Preferred Qualifications

2+ years of computer networking experience
Experience supporting video conference and teleconference equipment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tempe - 30.24 - 41.68 USD hourly

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