Jobs in the United States

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Added 9 mins ago
Geotechnical Project Engineer
TERRACON CONSULTANTS, INC.
MIDVALE, UT
…management. * Provide and lead continuous quality monitoring and improvement on projects. Monitor and promote quality standards and practices. * Provide consistent quality standards on…
Added 9 mins ago
Sentinel Principal / Sr Principal Engineer Industrial 17263 Secret Clearance
Northrop Grumman
Roy, UT
Utilize process improvement methodology (e.g., value stream mapping, employee engagement techniques, flow reduction, etc.)
Added 9 mins ago
Sentinel Software Quality Assurance Engineer
Northrop Grumman
Roy, UT
Software Quality Assurance Engineer will be responsible for one or more software development Scrum teams on the GBSD or other SDS programs. Our focus is on ensuring process execution and…
Added 9 mins ago
O
Lead Principal Software Development Engineer
Oracle
Salt Lake City, UT
- $135,200 to $306,400 USD / year
As a Sr. Principal Software Development Engineer in the Oracle Cloud Infrastructure (OCI) Core Platform division, you will play a critical leadership role in the architecture, evolution,…
Added 9 mins ago
Packaging Engineer
Reckitt
Salt Lake City, UT
Research equipment and technical solutions for the package engineering organization improvement
Added 9 mins ago
Process Engineer
Laird Technologies Inc (Us)
Cleveland, OH
Qnity is in search of an experienced Process Engineer. This role will develop, improve, and optimize manufacturing processes to drive safety, quality, productivity, reliability, and cost…
Added 9 mins ago
Senior Business Intelligence Professional
CenterWell
Salt Lake City, UT
The Senior Business Intelligence Engineer solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Senior…
Added 9 mins ago
Manufacturing Engineer
MOOG INC
SALT LAKE CITY, UT
…of life inside and outside of work. Job Title: Manufacturing Engineer Reporting To: Management, Manufacturing/Industrial Engineering Work Schedule: Onsite - Salt Lake City, UT Moog is the…
Added 9 mins ago
Cyber Operate Manager - IAM PBAC Architect/Engineer
Deloitte
Salt Lake City, UT
Experience leading IAM technical workstreams, technology roadmaps, or process-improvement initiatives.
Added 19 mins ago
Traveling Heavy Equipment & Diesel Mechanic - Construction Job Details | Black & Veatch Family of Companies
Black & Veatch
Carrollton, GA · Newnan, GA
Participate in pre-job planning, safety discussions, lockout/tagout procedures, hazard identification, incident reporting, and continuous improvement efforts.
Added 19 mins ago
Regional Industrial Engineer I
Sherwin-Williams
Buford, GA
The Regional Industrial Engineer will be part of team working to develop, implement, sustain and drive results from the Labor Management System (LMS) in the Logistics region. The regional…
Added 20 mins ago
Applications Engineer Asc - E1
Lockheed Martin
Marietta, GA
…business‑analytics tools. You will also be uniquely positioned to identify improvement opportunities, foster collaborative relationships with stakeholders, strengthen the overall team and…
Added 20 mins ago
Reliability Engineer
BASF
Savannah, GA
As a Reliability Engineer, you will lead site reliability initiatives and manage a multi-year reliability roadmap focused on improving equipment availability, asset effectiveness, safety,…
Added 20 mins ago
Senior Platform Engineer - API
Cargill
Atlanta, GA
…twelve factor development methodology to automate the deployment process, ensuring smooth and reliable…
Added 20 mins ago
Information Security Engineer Hybrid
Cisco
Atlanta, GA · Alpharetta, GA
As an Information Security Engineer, you will design, implement, automate, and operate security capabilities that protect the company's data and infrastructure. This role is exciting…
Added 20 mins ago
IT Senior Security Engineer - Governance, Risk, and Compliance
Delta Air Lines, Inc.
Atlanta, GA
Improve Delta’s security positioning through process improvement, policy, automation, and the continuous evolution of capabilities; identify automation opportunities and provide innovative,…
Added 20 mins ago
FOS, Senior Learning Designer (SLD), DPS
Delta Air Lines, Inc.
Atlanta, GA
American Society for Quality (ASQ) Certified Quality Auditor (CQA), Certified Quality Improvement Associate (CQIA), Certified Quality Process Analyst (CQPA) certification
Added 20 mins ago
Senior Software Development Engineer, Mobile
Delta Air Lines, Inc.
Atlanta, GA
Ability to build high-performing apps focused on a balance of data stored in app vs. servers to interact for end consumers, and continuous focus on improvement of performance.
Added 43 mins ago
SUPERVISOR
Space and Naval Warfare Systems Command
Point Loma Complex, CA
Added 43 mins ago
SUPERVISOR
Space and Naval Warfare Systems Command
Point Loma Complex, CA
Added 44 mins ago
Skunk Works Manufacturing Engineer Senior- Level 3
Lockheed Martin
Palmdale, CA
…etc.) to achieve greater efficiency, cost reduction and quality improvement. Creates and analyzes 3D based model data environment to optimize manufacturing process and digital work…
Added 44 mins ago
Manufacturing Engineer Senior- Level 3
Lockheed Martin
Palmdale, CA
…etc.) to achieve greater efficiency, cost reduction and quality improvement. Creates and analyzes 3D based model data environment to optimize electical manufacturing process and digital…
Added 44 mins ago
Skunk Works Manufacturing Engineer Senior- Level 3- Clearance required
Lockheed Martin
Palmdale, CA
…etc.) to achieve greater efficiency, cost reduction and quality improvement. Creates and analyzes 3D based model data environment to optimize manufacturing process and digital work…
Added 44 mins ago
Automation Control Engineer
Saint-Gobain
FREMONT, CA
The Automation Controls Engineer provides electrical, controls, and automation engineering support for our Fremont manufacturing operations. In this role, you will lead capital and expense…
Added 44 mins ago
Sr. Principal Systems Engineer - Configuration Manager
Northrop Grumman
Redondo Beach, CA · El Segundo, CA
Northrop Grumman Aeronautics Systems has an opening for a Staff System Engineer-Configuration Management to join our team of qualified, diverse individuals within our Systems Engineering…

Amazon

ITS Support Engineer I, Amazon IT Services

Tempe, AZ, United States

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Job details

Posting language: English
Posted: Sep 24, 2026

Original job description

Description

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment?

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and friction-less on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.

Key job responsibilities

Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
Assist with activities to triage and escalate system or network outages to reduce downtime
Understand and execute change management activities in a high availability environment
Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
Effectively manage and oversee IT asset inventories
Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
Occasional travel required based on the needs of the business
Participate in 24/7 on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours

A day in the life

If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/benefits/us-benefits-and-stock

About the team

Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.

Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.

If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!

Basic Qualifications

1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
2+ years of supporting and maintaining a corporate network environment experience
High school or equivalent diploma

Preferred Qualifications

2+ years of computer networking experience
Experience supporting video conference and teleconference equipment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tempe - 30.24 - 41.68 USD hourly

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