Jobs in the United States

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Added 18 mins ago
WAN Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a WAN Engineer based in the United States.
Added 18 mins ago
Senior Data Architect
Jobgether
Remote, United States
Define infrastructure-as-code practices using Bicep and Terraform for Azure resources, identities, and networking.
Added 26 mins ago
Customer Service Engineer IRP (VA ESOM)
Kentro
Grand Island, NE
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 26 mins ago
Customer Service Engineer (VA ESOM)
Kentro
Fargo, ND
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 31 mins ago
ST
Senior Embedded Software Engineer
Silvus Technologies, Inc.
Los Angeles, CA
- $140,000 to $200,000 USD / year
Silvus is seeking a full-time Senior Embedded Software Engineer to join our Engineering Group, reporting to the Director of Software Engineering. The successful individual in this role will…
Added 31 mins ago
ST
Senior Embedded Security Engineer
Silvus Technologies, Inc.
Los Angeles, CA
- $140,000 to $200,000 USD / year
Silvus is seeking a Senior Embedded Security Engineer who will report to the Director of Software Engineering on the Software Engineering team. The successful individual in this role will…
Added 50 mins ago
Senior Forward Deployed Solution Engineer
Jobgether
Remote, United States
The Senior Forward Deployed Solution Engineer will lead complex customer deployments, translating strategic business and mission objectives into reliable, production-ready technical…
Added 1 hour ago
Senior Cyber Security Application Penetration Testing Engineer
Wells Fargo
CHANDLER, AZ
Wells Fargo are seeking a highly motivated and skilled Senior Cyber Security Application Penetration Testing Engineer to join our Technology Cybersecurity department. In this technical…
Added 1 hour ago
ITS Support Engineer I, Amazon IT Services
Amazon
Tempe, AZ
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who…
Added 1 hour ago
A
AMHS Field Service Engineer I
Actalent
Phoenix, AZ
- $25 to $33 USD / hour
Job Title: Field Service Engineer I AMHS Sustaining TeamJob Description
Added 1 hour ago
T
Platform Engineer (W2 ONLY And Pacific Hours)
TEKsystems
Phoenix, AZ
- $60 to $70 USD / hour
Our client is searching for a Platform Engineer for a 6-12 month contract position that can be worked remotely.
Added 1 hour ago
Senior Staff Full-stack Engineer - Global Payment Network (Remote - Eligible)
Capital One
Jackson, MS
As a Senior Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented…
Added 1 hour ago
Senior Wireless Engineer-Info Sys (R00050982)
The University of Mississippi Medical Center (UMMC)
Jackson, MS
…Location/s: Main Campus Jackson Job Title: Senior Wireless Engineer - Infrastructure Networks _ Division of Information Systems Job Summary: Serve as the subject matter expert for wireless…
Added 1 hour ago
Senior Software Engineer, Cloud Platform
NVIDIA USA
Remote, United States
…provisioning to build a multi-tenant infrastructure. As a software engineer, you will work with other software engineers, product architects, and product managers as a collaborative team to…
Added 1 hour ago
ME
Software Engineer, Fleet Mapping
Manpower Engineering
Foster City, CA
- $95 to $100 USD / hour
Our client, an autonomy software organization is seeking a Software Engineer to join their team. As a Software Engineer, you will be part of the Software department supporting the Autonomy…
Added 1 hour ago
Senior Network Engineer (Active Top Secret Clearance with SCI Eligibility Required) - Sign-On Bonus Up to $10,000
Akima, LLC
Honolulu, HI
ASE is looking for a Senior Cisco Network Engineer to work in Honolulu, HI. The Senior Cisco Network Engineer is a pivotal role, providing operational knowledge and support to the…
Added 1 hour ago
Senior Network Engineer (Active Top Secret Clearance with SCI Eligibility Required) - Sign-On Bonus Up to $10,000
Akima, LLC
Honolulu, HI
ASE is looking for a Senior Cisco Network Engineer to work in Honolulu, HI. The Senior Cisco Network Engineer is a pivotal role, providing operational knowledge and support to the…
Added 1 hour ago
O
Principal Core Infrastructure Engineer
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
As a Principal Software Engineer, you will lead the design and development of FastConnect control plane services that manage a globally distributed fleet of networking infrastructure. You…
Added 1 hour ago
AL
Senior Network Systems Engineer
Akima, LLC
Lorton, VA
- $130 to $150 USD / hour
Suvi, an Akima Company, is looking for a Network Systems Engineer to support a mission-oriented, Law Enforcement organization in National Capital Region. This individual will serve as a…
Added 1 hour ago
Network Engineer (Active Top Secret Clearance with SCI Eligibility Required) - Sign on bonus up to $5,000
Akima, LLC
Honolulu, HI
The Network Engineer is an important contributor to the Command-and-Control Support System (C2S2) networks, supporting the Department of Defense (DoD) networking architecture. This role is…
Added 2 hours ago
TT
Founding Engineer
True Talent Solutions Partners
New York City, NY
- $200,000 to $270,000 USD / year
- Five to eight years of experience building at startups, ideally including work as a founding engineer or early technical hire.
Added 2 hours ago
Instrumentation and Controls Engineer
Kelly Services
Watertown, MA
A fast-growing cleantech company in Watertown, MA is seeking an Instrumentation & Control Systems Engineer to help scale an innovative critical minerals extraction technology. The company…
Added 2 hours ago
FM
Sr Principal Network Engineer
Fresenius Medical Care
Waltham, MA
- $131,900 to $219,800 USD / year
The Lead Networking Engineer utilizes in-depth knowledge of local area networks (LAN) and wide area networks (WAN) to provide expert input regarding the installation and support of the…
Added 2 hours ago
Staff Software Engineer, Technical Lead, Infra, Tech Acquisition, Regulatory, Compliance, and Policy, Search
Google
Cambridge, MA
…retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes…
Added 2 hours ago
Software Engineer, Chrome Networking Security
Google
Cambridge, MA
Share Software Engineer, Chrome Networking Security

Amazon

ITS Support Engineer I, Amazon IT Services

Tempe, AZ, United States

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Job details

Posting language: English
Posted: Sep 24, 2026

Original job description

Description

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment?

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and friction-less on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.

Key job responsibilities

Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
Assist with activities to triage and escalate system or network outages to reduce downtime
Understand and execute change management activities in a high availability environment
Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
Effectively manage and oversee IT asset inventories
Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
Occasional travel required based on the needs of the business
Participate in 24/7 on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours

A day in the life

If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/benefits/us-benefits-and-stock

About the team

Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.

Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.

If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!

Basic Qualifications

1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
2+ years of supporting and maintaining a corporate network environment experience
High school or equivalent diploma

Preferred Qualifications

2+ years of computer networking experience
Experience supporting video conference and teleconference equipment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tempe - 30.24 - 41.68 USD hourly

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