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Added 34 mins ago
EC
Lead Change Coordinator Engineer
Eaton Corporation
Sumter, SC
- $97,000 to $143,000 USD / year
This role supports cross-functional alignment between Quality, Engineering, Operations, Supply Chain, Manufacturing, Program Management, and other stakeholders to ensure changes are managed…
Added 57 mins ago
Jr. Software Test Engineer
deciBel Research, Inc.
Colorado Springs, CO
Added 57 mins ago
Project Engineer
Dawn Food Products
Denver, CO
…an empowering workforce Job Purpose and Overview The Project Engineer is responsible for the development, management, organization, and control of capital projects, from inception to…
Added 57 mins ago
Staff Software Engineer, AI Solutions
Visa USA Inc
Denver, CO
…reliability. - Identifying requirement gaps to ensure high-quality solutions and providing configuration options with clear pros and cons. - Designing and implementing intuitive,…
Added 57 mins ago
Project Engineer
Dawn Food Products
Denver, CO
…an empowering workforce Job Purpose and Overview The Project Engineer is responsible for the development, management, organization, and control of capital projects, from inception to…
Added 57 mins ago
XE
Security Engineer - Application Security
Xcel Energy
Denver, CO
- $97,600 to $138,600 USD / year
The Security Engineer – Application Security is the technical SME responsible for running the AppSec program day to day with limited oversight. This role embeds security into the software…
Added 1 hour ago
Model-Based Systems Engineer
CACI International
Crane, IN
CACI is seeking a Model-Based Systems Engineer (MBSE) to support our customer at NSWC Crane.
Added 1 hour ago
Quality Engineer
Tenneco
Seward, NE
Provide onsite quality support across all areas of the plant through the assessment, implementation, and maintenance of quality systems that meet or exceed customer and IATF/TS standards.…
Added 1 hour ago
Mechanic
Lovejoy Curtis LLC
Bessemer, AL
Job Segment: Facilities, Mechanic, Inspector, Engineer, Operations, Manufacturing, Quality, Engineering
Added 2 hours ago
Electrical Technician
TEC Group Inc
Allen Park, MI
…diagrams (P&ID). The role will follow procedures to set up and run quality checks on various wiring harnesses. The Electrical Technician II will perform independent project tasks and…
Added 2 hours ago
Software Engineer III - Guidewire (ClaimCenter)
AF Group
Kalamazoo, MI
…design approaches and ensuring conformity to standards and quality. n * Ensure changes follow appropriate release management processes.n * Raise awareness of application, tool and data…
Added 2 hours ago
Electrical Engineer I
RMS Energy
Livonia, MI
We're looking for an **Electrical Engineer I **to provide electrical power system design, application, and technical expertise in areas such as power system protection and controls, power…
Added 2 hours ago
Project Engineer
Ford Motor Company
Dearborn, MI
Work with the Environmental Quality Office to ensure compliance to Corporate and Regulatory requirements.
Added 2 hours ago
Product Development Engineer - Exterior Structural Castings
Ford Motor Company
Dearborn, MI
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Added 2 hours ago
Laser Welding Engineer
Ford Motor Company
Dearborn, MI
…our future electric vehicles. We are seeking a Laser Welding Engineer to develop, industrialize, and optimize laser joining processes between battery cell cans and busbar/current collector…
Added 2 hours ago
Product Development Engineer - Heat Exchanger Core Engineer
Ford Motor Company
Dearborn, MI
Technical Problem Solving for Launch, Recall, Quality / Field Issues..
Added 2 hours ago
Launch Process Engineer
Ford Motor Company
Dearborn, MI
Deliver Manufacturing Delivery Quality Operating System requirements for your specific Subsystem.
Added 2 hours ago
Ford Racing Parts Planning Analyst
Ford Motor Company
Dearborn, MI
Product Strategy & Opportunity Identification: Identify new Ford Racing Parts product opportunities through customer insights, competitive benchmarking, aftermarket trends, and vehicle…
Added 2 hours ago
KC
Product Development Engineer Intern
KLATencor Corporation
Ann Arbor, MI
- $56 USD / hour
…KLA's product portfolio to help chip manufacturers meet high-quality standards for technologies like AI, data centers, automotive and electronic devices. Our inspection, metrology, and…
Added 2 hours ago
ADAS Engineer
V2soft Inc.
Ann Arbor, MI
Added 2 hours ago
Software Engineer III - Guidewire (ClaimCenter)
AF Group
Lansing, MI
…design approaches and ensuring conformity to standards and quality. n * Ensure changes follow appropriate release management processes.n * Raise awareness of application, tool and data…
Added 2 hours ago
Customer Identity Platform Engineer
Ford Motor Company
Lansing, MI
The Customer Identity Platform Engineer will contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer…
Added 2 hours ago
Model-Based Systems Engineer - Digital Transformation
Ford Motor Company
Dearborn, MI
…We are seeking an ambitious and skilled Model-Based Systems Engineer to join our Digital Transformation team. In this role, you will be at the forefront of digital innovation, helping shape…
Added 2 hours ago
Product Development Engineer - Evaporator & Blower Assembly (HVAC) Core Engineer
Ford Motor Company
Dearborn, MI
HVAC Evaporator & Blower Assembly (EBA) component design and quality are key to Ford. As the company transitions to multiple new platforms and new technology, the focus on EBA design to…
Added 2 hours ago
Assembly Lead
Lovejoy Curtis LLC
Muskegon, MI
Strong attention to detail and commitment to quality, safety, and customer satisfaction.

Amazon

ITS Support Engineer I, Amazon IT Services

Tempe, AZ, United States

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Job details

Posting language: English
Posted: Sep 24, 2026

Original job description

Description

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment?

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and friction-less on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.

Key job responsibilities

Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
Assist with activities to triage and escalate system or network outages to reduce downtime
Understand and execute change management activities in a high availability environment
Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
Effectively manage and oversee IT asset inventories
Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
Occasional travel required based on the needs of the business
Participate in 24/7 on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours

A day in the life

If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/benefits/us-benefits-and-stock

About the team

Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.

Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.

If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!

Basic Qualifications

1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
2+ years of supporting and maintaining a corporate network environment experience
High school or equivalent diploma

Preferred Qualifications

2+ years of computer networking experience
Experience supporting video conference and teleconference equipment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tempe - 30.24 - 41.68 USD hourly

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