Jobs in the United States

25+ jobs

Save this search

Added just now
Chief Business Officer/ Chief Financial Officer (CBO/CFO)
Tiffin University
Tiffin, OH
Lead debt management, financing strategies, and investment oversight.
Added just now
Director, Health and Welfare
Sun Life Financial (U.S.) Services Company, Inc.
Wellesley Hills, MA · Hartford, CT
Excellent project management and planning skills including the ability to lead, plan, and organize complex assignments
Added just now
Manager - Remediation Projects
Freeport McMoRan
Phoenix, AZ
…liabilities, and other environmental obligations. You will lead projects through the full remediation lifecycle, including site characterization, remedy evaluation, regulatory permitting,…
Added just now
Lead Clinician (ORR)
MarSell Wellness Center
San Diego, CA
The Clinical Program Director reports to the Clinical Director and works in alignment with the site’s Program Director. The Clinical Program Director oversees all clinical services at each…
Added just now
Director Quality Management
AmeriHealth Caritas Health Plan
Philadelphia, PA
Strong project and program management skills, with the ability to manage multiple quality initiatives, priorities, deadlines, and contractual deliverables.
Added just now
Human Resources Generalist 3
State of Connecticut
Hartford, CT
You are organized and have project management experience to lead/manage large projects as well as day-to-day operations;
Added 2 mins ago
Regional Business Development Manager
eXponential Technology Group
Remote, United States
Collaborate with division leadership and staff, including but not limited to: Sales, Marketing, Engineering, Project Management, and other stakeholders to support the business development…
Added 2 mins ago
S
Senior Product Development Engineer
Sirtex
Woburn, MA
- $94,970 to $118,712 USD / year
Serve as project lead on one or more concurrent development programs, from user needs and design inputs through design transfer and commercial launch
Added 2 mins ago
S
Principal Product Development Engineer
Sirtex
Woburn, MA
- $150,553 to $175,000 USD / year
Serve as project lead on one or more concurrent development programs, from user needs and design inputs through design transfer and commercial launch
Added 2 mins ago
S
Staff Product Development Engineer
Sirtex
Woburn, MA
- $123,612 to $154,515 USD / year
Serve as project lead on one or more concurrent development programs, from user needs and design inputs through design transfer and commercial launch
Added 2 mins ago
Senior Mainframe Systems Programmer
ewminds consulting Services
Clifton, NJ
10. Technical leadership, project/program management, and stakeholder communication
Added 3 mins ago
Software Engineering Manager
Truckstop
Remote, United States
Keep stakeholders updated throughout the development cycle and act as a liaison with relevant parties, including the project management office, quality assurance, other development teams,…
Added 3 mins ago
Customer Success Associate (Ophthalmology) - OptymEdge
Emmes Group
Rockville
Maintain account action trackers, meeting records, key dates and open issues, escalating risks and delays to the responsible commercial lead.
Added 3 mins ago
Associate Director, Customer Enablement (Ophthalmology) - OptymEdge
Emmes Group
Rockville
Experience in customer onboarding, clinical trial operations, project or programme management, or commercial-to-delivery transitions.
Added 4 mins ago
Sr Advanced Project Engineer
Aerospace
Phoenix, AZ
Strong leadership and project management skills with experience in risk management and problem-solving
Added 4 mins ago
CC
Director of Facilities and Capital Projects
Cecil College
Seahawk Dr, MD
- $116,000 to $120,000 USD / year
…development, and execution of the College's capital improvement program, construction projects, and overall facilities and campus infrastructure operations across the North East and Elkton…
Added 4 mins ago
Account Development Manager
Sensus USA Inc.
Remote, United States
Lead regional market development efforts for small and mid-sized water utilities, focusing on strategic growth segments.
Added 4 mins ago
3857 Districtwide Fine Arts Advisor
Jackson-Madison County
Jackson, TN
Strong organizational and project management skills.
Added 4 mins ago
Student Project Manager
PeopleGrove
Remote, United States
3+ years of experience in a role that combines outreach, sales, recruitment, or business development with project or program management.
Added 4 mins ago
AL
Senior Controls Engineer
Automated Logic Contracting Sv
Remote, United States
- $96,000 to $192,000 USD / year
…works well in a team and has excellent problem-solving, time management, and multi-tasking skills. You will solve complex problems, provide input on new products and processes, and coach,…
Added 4 mins ago
SH
Project Manager, Value Analysis
Sutter Health
United States
- $97,032 to $145,558.4 USD / year
Serves as a regionally-based project manager in the areas of non-salary expense reduction with a focus on implementation. Facilitates and drives cost reduction opportunities in…
Added 5 mins ago
PH
Program Manager - K-8
Project Home
Philadelphia, PA
- From $63,031 USD / year
This role combines educational leadership, staff supervision, program development, community engagement, and operational management. You'll work closely with students, families, educators,…
Added 5 mins ago
Assistant Director for IT
Public Safety
Wake County, NC
Demonstrated experience in data management, information systems, or program analytics
Added 7 mins ago
G
Senior HVAC Project Manager
GPAC
Laguna Beach, CA
- $100,000 to $135,000 USD / year
We’re seeking a Senior Commercial HVAC Project Manager to lead complex mechanical projects from start to finish.
Added 7 mins ago
Executive Director, Project Management - Oncology
Precision for Medicine
Remote, United States
Interact with study sponsors as primary point of escalation beyond project management

Amazon

ICQA Operations Manager

Riverside, CA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 5, 2026

Original job description

Description

Do you aim to have a dynamic impact on the world?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you!

We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

Key job responsibilities

Your Role and Responsibilities in the ICQA Team:

Lead and manage the ICQA department including; Area Managers, Process Assistants, hourly ICQA count associates, the Inbound Service Support team and the hourly damage processing associates
Own the implementation of network safety actions and an create FC specific ICQA safety actions and compliance to the safety goals for ICQA (RIR, SIR, LTR, MSDRIR, RIR DMR); including reporting, investigations and corrective actions to ensure a safe work environment for all associates.
Manage the ICQA team count and execution strategy to achieve the department goals (% to RO, record cleaned %, ICQA rate. FLCM27 roster compliance) while ensuring compliance and consistency with Sarbanes-Oxley (SOX) controllership.
Manage the ICQA FCLM27 roster and actions for labor planning assumptions accuracy including; ICQA attendance, attrition and cross trained targets.
Own the implementation of PXT required programs in ICQA; including ADAPT feedback, Connections, Thrive.
Manage Area Manager(s) through monthly 1:1s and implementation of Career Growth Actions
Own the quality strategy in conjunction with the FC Site leader/General Manager to achieve the FC quality goals for IRDR, GUV, NUV, Gross Adjustments, Dwelling Inventory, FC concessions, Concessions Missorts, Net Damages
Own site Quality CAMP Flags and DBR/WBR cadence; partnering with the FC senior team to ensure accurate CAMP Bridges including RCA/Action Plan/Glide path are well defined and matching the site quality plan
As part of the FC quality strategy, deliver high quality deep dive and root cause attribution as well as recommended actions and mechanisms to influence excellence and Inbound and Outbound departmental ownership of their own defect injection actions on every shift.
Own Site Quality Benchmark Audit Program including the audit compliance, improvement plan, and execution.
Own FC root cause deep dive bridges, actions and mechanisms for the ICQA WBR, as well as accountability to improvement in the ICQA goals and action plans
Support the FC in deep dive and root cause attribution for the Network WBR quality flags, while influencing accountability to the actions to the Inbound and Outbound Senior teams.
Drive process improvements and team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
Contribute to Network and NACF level projects as a key leader on one of the network Vertical Project teams in one of the following groups: Concessions, Gross Adjustments, Dwelling Inventory.

Your Role and Responsibilities in your FC and within Operations:

Adhere to the roles and responsibilities as per the Quality RACI
Gain expertise in key fulfillment center process paths, as well as exception handling; we’ll need you to ensure that process discipline is adhered to across all shifts and departments
Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
Collaborate with all department managers to identify and understand key projects, initiatives and defect injection actions
Liaise with Operations Managers, Senior Operations Managers, and General Managers to aid the communication of all policies related to standard work
Create mechanisms and reporting to hold Inbound and Outbound operations teams accountable to their department defect injection, as per the roles are responsibility
Hold Inbound and Outbound teams accountable to defect injection CAMP bridges and ownership for action compliance for their departments
Complete a weekly deep dive and bridges for ICQA performance metrics, and be prepared to talk through your FC performance on the regional ICQA WBR weekly
Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures to reduce cost of inventory loss
Support in Interviewing and hiring new Managers

Basic Qualifications

3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Excellent verbal and written communications skills (English)

Preferred Qualifications

Bachelor’s Degree from an accredited university or equivalent qualification
Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data
Proven ability to influence, with varying levels of seniority within an organization
A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment
Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence
Previous supervisory experience in a distribution or manufacturing environment
Able to swiftly pick up new software systems, data analysis tools, and program management tools
Fluent user of the entire MS Office suite, especially Excel
Degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous
Background in a logistics, distribution or similar environment
Previous Inventory Control and Quality Assurance Management experience
Experience with Lean and Six Sigma methodologies and techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, Riverside - 91,000.00 - 136,500.00 USD annually

Apply About employer

More about this job

Skills

Inventory management
Regulatory compliance
Reporting
Communication skills
Loss prevention
Performance management
Time management
Data analysis
Program management
Microsoft Office
Microsoft Excel
Logistics
Quality assurance
Lean manufacturing
Customer service
Recruitment
Mental health

Report this job