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Added 1 min ago
MI
Materials Manager
Moog Inc
Blacksburg, VA
- $70,000 to $100,000 USD / year
Our team in Space & Defense is looking for a Materials Manager to join them. You will report to the Managers Excellence Manager and will have an onsite work schedule in Blacksburg, VA.
Added 3 mins ago
Commodity Manager
Steele Solutions
Milwaukee, WI
The Commodity Manager, under the guidance of the Director of Strategic Sourcing, manages strategic commodity product families. Their key responsibilities include maintaining supplier…
Added 6 mins ago
AR
Executive Business Process Specialist
Applied Research Solutions
Bedford, MA
- $115,000 to $125,000 USD / year
…Aerospace Management Systems Division. The FOG supports the Senior Material Leader and enables Integrated Product Team (IPT) program execution. Within the FOG, the Program Execution Group…
Added 6 mins ago
Advanced Sourcing Engineer, HTAS
Black & Decker (U.S.) Inc.
Towson, MD
· Identify the needed resolution of sourcing issues with support from Product Management, Program Managers, Demand/Supply Planning, Manufacturing, Global Quality, Category Management &…
Added 7 mins ago
Project Procurement Operations Manager
Bechtel
Millersport, OH
…materials and equipment, including the project Tool Assignment Program Unsatisfactory, over, short and damaged actions Disposal of surplus material and equipment Commercial Management of…
Added 7 mins ago
WP
Inventory Coordinator
Weber-Stephen Products LLC USA
Huntley, IL
- $20 to $24 USD / hour
…all findings and/or results of investigations to department manager and or supervisor, and department…
Added 8 mins ago
A
Production Supervisor
Aerotek
Valley City, OH
- $33 to $38 USD / hour
Work closely with the Operations Manager to efficiently run the production floor and meet daily output and quality targets.
Added 10 mins ago
JR
Nutrition Aide / Dishwasher
Jamestown Regional Medical Center
Jamestown, ND
- $15.53 to $20.97 USD / hour
Under the general supervision of the Nutrition Services Manager, the Nutrition Aide performs a variety of patient food services and dish room duties. If desired and approved, this position…
Added 11 mins ago
Food Service Operations Assistant Manager
Nouria Energy Services, Inc.
Londonderry, NH
The Food Service Assistant Manager is responsible for maximizing the Store’s Food Service sales, delivering, and inspiring excellent customer service, maintaining our quality and safety…
Added 12 mins ago
Non-CDL Driver
Hardware
Marksville, LA
Unload material at destination utilizing best means of unloading (e.g. unloading by hand, by dumping, or by forklift) when considering all relevant factors such as site characteristics,…
Added 12 mins ago
Secondary Area I School_Teacher, Health/P.E., (PT) (Tucker MS) 2026-2027
DeKalb County School District
Stone Mountain, GA
…learning to fulfill the requirements of the district's curriculum program and show written evidence of preparation, as…
Added 13 mins ago
Quality Excellence Manager, NA
Kenvue Brands LLC Legal Entity
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The Manager, Quality Excellence North America converts regional Quality Excellence priorities into disciplined execution. The role leads assigned deployments and improvement workstreams,…
Added 14 mins ago
High School Principal
West Virginia K-12 Jobs
Charleston, WV
JOB SUMMARY: To serve in a twofold capacity as instructional leader of the school and to serve as manager of facilities and administrative operations; in accordance with West Virginia…
Added 14 mins ago
EU
Laboratory Technician I - IC/HPLC Prep, Eurofins Environment Testing Southwest, Calscience, Tustin, CA
Eurofins US Network
Tustin, CA
- $18 to $22 USD / hour
Maintain laboratory equipment in accordance with the laboratory quality assurance program
Added 14 mins ago
Ops Support Administrator
Republic Services
Vernon, CA
POSITION SUMMARY: With a comprehensive understanding of business operations, the Office Manager is responsible for supervising clerical and administrative employees in multiple financial…
Added 15 mins ago
Senior Test Engineer
MiniMed
Northridge, CA
Develop test equipment project plans, manage timelines, and communicate status to program leadership
Added 15 mins ago
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Regional Area Maintenance Manager
CBRE
Chatsworth, CA · Simi Valley, CA
- $128,897.6 to $134,617.6 USD / year
…looking for a skilled and forward-thinking Area Maintenance Manager to join our growing team as we work to service one of the world’s largest online…
Added 15 mins ago
Program Planning & OPS Manager II
General Atomics
Poway, CA
…detail-oriented, and versatile Business Operations & Administration Manager to support the Company's day-to-day business operations. This position will have a broad cross-functional scope,…
Added 16 mins ago
Engineering Manager III
General Atomics
Poway, CA
…engineering. This leader will balance technical rigor with practical program execution and value outcomes over methodological…
Added 16 mins ago
Project Manager III
General Atomics
Poway, CA
This position reports to a Program Director within the Army P&L organization at GA‑ASI and is responsible for the planning, management, and technical performance of Ground Control Station…
Added 16 mins ago
Program Manager (Operations Support Manager)
Federal Aviation Administration
El Segundo, CA
Summary The Operations Support Manager (OSM) position serves as first level Manager of an assigned workforce consisting of Management & Program Analysts and/or assistants, Administrative…
Added 16 mins ago
ICQA Operations Manager
Amazon
Riverside, CA
We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of…
Added 16 mins ago
Program Manager (Operations Support Manager (OSM))
Federal Aviation Administration
Oakland, CA
Summary Serves as first level Manager of an assigned workforce consisting of Management and Program Analysts and/or assistants, Administrative Officers, Technical Specialists, Logistics &…
Added 16 mins ago
Content Acquisition Manager, Prime Video
Amazon
Culver City, CA
We are currently seeking an experienced Content Acquisition Manager to join our Major Studios Licensing & Strategy team, focused on licensing content from all of the world's largest…
Added 16 mins ago
Project Manager Supervisor
Bosch Building Technologies
Irvine, CA
Job Summary: Project Manager Supervisor is responsible for leading the successful execution of construction and direct‑owner projects by coordinating technical, financial, and operational…

Amazon

ICQA Operations Manager

Riverside, CA, United States

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Job details

Posting language: English
Posted: Sep 5, 2026

Original job description

Description

Do you aim to have a dynamic impact on the world?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you!

We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

Key job responsibilities

Your Role and Responsibilities in the ICQA Team:

Lead and manage the ICQA department including; Area Managers, Process Assistants, hourly ICQA count associates, the Inbound Service Support team and the hourly damage processing associates
Own the implementation of network safety actions and an create FC specific ICQA safety actions and compliance to the safety goals for ICQA (RIR, SIR, LTR, MSDRIR, RIR DMR); including reporting, investigations and corrective actions to ensure a safe work environment for all associates.
Manage the ICQA team count and execution strategy to achieve the department goals (% to RO, record cleaned %, ICQA rate. FLCM27 roster compliance) while ensuring compliance and consistency with Sarbanes-Oxley (SOX) controllership.
Manage the ICQA FCLM27 roster and actions for labor planning assumptions accuracy including; ICQA attendance, attrition and cross trained targets.
Own the implementation of PXT required programs in ICQA; including ADAPT feedback, Connections, Thrive.
Manage Area Manager(s) through monthly 1:1s and implementation of Career Growth Actions
Own the quality strategy in conjunction with the FC Site leader/General Manager to achieve the FC quality goals for IRDR, GUV, NUV, Gross Adjustments, Dwelling Inventory, FC concessions, Concessions Missorts, Net Damages
Own site Quality CAMP Flags and DBR/WBR cadence; partnering with the FC senior team to ensure accurate CAMP Bridges including RCA/Action Plan/Glide path are well defined and matching the site quality plan
As part of the FC quality strategy, deliver high quality deep dive and root cause attribution as well as recommended actions and mechanisms to influence excellence and Inbound and Outbound departmental ownership of their own defect injection actions on every shift.
Own Site Quality Benchmark Audit Program including the audit compliance, improvement plan, and execution.
Own FC root cause deep dive bridges, actions and mechanisms for the ICQA WBR, as well as accountability to improvement in the ICQA goals and action plans
Support the FC in deep dive and root cause attribution for the Network WBR quality flags, while influencing accountability to the actions to the Inbound and Outbound Senior teams.
Drive process improvements and team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
Contribute to Network and NACF level projects as a key leader on one of the network Vertical Project teams in one of the following groups: Concessions, Gross Adjustments, Dwelling Inventory.

Your Role and Responsibilities in your FC and within Operations:

Adhere to the roles and responsibilities as per the Quality RACI
Gain expertise in key fulfillment center process paths, as well as exception handling; we’ll need you to ensure that process discipline is adhered to across all shifts and departments
Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
Collaborate with all department managers to identify and understand key projects, initiatives and defect injection actions
Liaise with Operations Managers, Senior Operations Managers, and General Managers to aid the communication of all policies related to standard work
Create mechanisms and reporting to hold Inbound and Outbound operations teams accountable to their department defect injection, as per the roles are responsibility
Hold Inbound and Outbound teams accountable to defect injection CAMP bridges and ownership for action compliance for their departments
Complete a weekly deep dive and bridges for ICQA performance metrics, and be prepared to talk through your FC performance on the regional ICQA WBR weekly
Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures to reduce cost of inventory loss
Support in Interviewing and hiring new Managers

Basic Qualifications

3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Excellent verbal and written communications skills (English)

Preferred Qualifications

Bachelor’s Degree from an accredited university or equivalent qualification
Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data
Proven ability to influence, with varying levels of seniority within an organization
A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment
Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence
Previous supervisory experience in a distribution or manufacturing environment
Able to swiftly pick up new software systems, data analysis tools, and program management tools
Fluent user of the entire MS Office suite, especially Excel
Degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous
Background in a logistics, distribution or similar environment
Previous Inventory Control and Quality Assurance Management experience
Experience with Lean and Six Sigma methodologies and techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, Riverside - 91,000.00 - 136,500.00 USD annually

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More about this job

Skills

Inventory management
Regulatory compliance
Reporting
Communication skills
Loss prevention
Performance management
Time management
Data analysis
Program management
Microsoft Office
Microsoft Excel
Logistics
Quality assurance
Lean manufacturing
Customer service
Recruitment
Mental health

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