Jobs in the United States

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Added 6 mins ago
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Photo Specialist
Walgreens
CHELMSFORD, MA
- $15 to $19 USD / hour
…providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment. Owns the inventory,…
Added 6 mins ago
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Photo Specialist
Walgreens
NAMPA, ID
- $15 to $19 USD / hour
…providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment. Owns the inventory,…
Added 6 mins ago
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Photo Specialist
Walgreens
CASTRO VALLEY, CA
- $16.9 to $20.5 USD / hour
…providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment. Owns the inventory,…
Added 8 mins ago
Dog Trainer
Petco Animal Supplies Stores, Inc.
Union, NJ
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 8 mins ago
Junior Groomer
Petco Animal Supplies Stores, Inc.
Ramsey, NJ
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 8 mins ago
Junior Groomer
Petco Animal Supplies Stores, Inc.
Enfield, CT
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 10 mins ago
UO
Director for Law Firms
University of Colorado Denver
Boulder, CO
- $68,000 to $88,000 USD / year
The primary duties and responsibilities of the Director are to support students and alumni in finding employment and help employers find the right match among our students and alumni. The…
Added 37 mins ago
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(USA) Staff, Product Manager - WMC Data Foundation
Walmart
Bellevue, WA
- $132,000 to $264,000 USD / year
Lead strategy and execution for foundational data capabilities that support Walmart Connect products, including customer identity, audience and events data, and partner interoperability.
Added 37 mins ago
Software Development Engineer, Security Foundations, Stores Security
Amazon
Seattle, WA
The problems we work on span distributed systems on AWS, large data platforms, and modern developer experiences, and the systems we build are used by engineering teams across the company…
Added 37 mins ago
Application Security Engineer, Proactive Security
Amazon
Seattle, WA
Escalation Support: Identify and escalate high-severity security issues through appropriate channels, ensuring timely remediation aligned with launch timelines
Added 37 mins ago
Chief Estimator, AMER Estimating and Cost Control
Amazon
Seattle, WA
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. Our Data Center Planning and Delivery (DCPD) organization builds and scales the…
Added 37 mins ago
Senior Technical Program Manager, Data Center Engineering Global Integrated Facilities Team
Amazon
Seattle, WA
…other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers…
Added 37 mins ago
Sr Worldwide GTM Specialist, GameTech, WWSO Visual Computing (Advanced Computing)
Amazon
Seattle, WA
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the…
Added 38 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Olympia, WA
- $50 to $55 USD / hour
…solving, serving as the primary point of contact when teams need support, encounter issues, or want to introduce new capabilities. The ideal candidate is confident, proactive, and…
Added 51 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Salem, OR
- $50 to $55 USD / hour
…solving, serving as the primary point of contact when teams need support, encounter issues, or want to introduce new capabilities. The ideal candidate is confident, proactive, and…
Added 1 hour ago
Coding Operations Education Consultant WFH
HCA Healthcare
Overland Park, KS
…physician documentation within the body of the medical record to support code assignments. The Education Consultant, in collaboration with the Regional Coding Operations Manager, provides…
Added 1 hour ago
EG
Product Manager, Team Digital Products
Eliassen Group
Topeka, KS
- $50 to $55 USD / hour
…solving, serving as the primary point of contact when teams need support, encounter issues, or want to introduce new capabilities. The ideal candidate is confident, proactive, and…
Added 1 hour ago
Instrumentation & Electrical Engineer
Chemours
New Johnsonville, TN
The I&E Reliability Engineer will be assigned to one of three operating areas to support daily maintenance activities for I&E crews and operators. The I&E Reliability Engineer will be…
Added 1 hour ago
Technology Sales Manager - Chattanooga, TN
Walden Security
Chattanooga, TN
Ensures continuous client support and service needs are met by partnering with the Technology Services Division and/or Branch Operations team
Added 1 hour ago
EG
Product Manager, Team Digital Products
Eliassen Group
Nashville, TN
- $50 to $55 USD / hour
…solving, serving as the primary point of contact when teams need support, encounter issues, or want to introduce new capabilities. The ideal candidate is confident, proactive, and…
Added 1 hour ago
Full Stack Developer
System One
Pittsburgh, PA
As a Full Stack Developer, you will be responsible for designing, developing, and maintaining high performance applications - from backend APIs and microservices to responsive front end…
Added 1 hour ago
Lead API Developer
System One
Dallas, TX
Are you a seasoned Java developer with a passion for building robust scalable APIs? We are seeking a talented individual like you to join our team as a API developer and play a key role in…
Added 1 hour ago
AVP, Customer Success
Seek Now
Remote, United States
…across many engineering and development disciplines such as web, mobile, computer vision, machine learning, drones, immersive 360° Walkthroughs, and novel AR/VR…
Added 1 hour ago
Senior Software Developer
Altamira Technology Corporation
Fort Eisenhower, GA
Altamira Technologies Corporation is seeking a Senior Software Developer to join our team in support of mission-critical programs. The ideal candidate will have a strong software…
Added 1 hour ago
Business Development Manager - Atlanta, GA
Walden Security
Atlanta, GA
Ensures continuous client support and service needs are met by partnering with the branch Operations team

Amazon

Cloud Technical Account Manager, ES - NAMER - US-SMB

Herndon, VA, United States

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Job details

Experience: 3+ years of technical engineering experience
Posting language: English
Posted: Oct 16, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.

The TAM role is not directly hands on keyboard within the customer's environment for troubleshooting customer support issues rather you will work with appropriate engineers and service teams to see issues through to resolution.

More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.

Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep your customers' AWS environments operationally healthy and resilient.

The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.

The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation come join us!

Key job responsibilities

The TAM role is not directly hands on keyboard within the customer's environment for troubleshooting customer support issues rather you will work with appropriate engineers and service teams to see issues through to resolution.

A day in the life

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

3+ years of technical engineering experience
Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
Bachelor's degree

Preferred Qualifications

Experience with AWS services or other cloud offerings
Experience in internal enterprise or external customer-facing environment as a technical lead
Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions
Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, GA, Atlanta - 131,300.00 - 177,600.00 USD annually

USA, TX, Dallas - 131,300.00 - 177,600.00 USD annually

USA, VA, Herndon - 131,300.00 - 177,600.00 USD annually

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More about this job

Skills

AWS
Troubleshooting
Customer service
Amazon DynamoDB
Risk management
Cloud computing
DevOps
Recruitment
Mental health

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