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Added 1 min ago
Helpdesk Engineer
Sonar
Austin, TX
…Code creation is abundant, but confidence is scarce. Our core platform, SonarQube, verifies over 750 billion lines of code every day, delivering agentic verification and governance for all…
Added 4 mins ago
A
Head of Enterprise GTM
AfterQuery
San Francisco, CA
- $350,000 to $425,000 USD / year
Founding Impact: You will own and architect core infrastructure systems that power our platform from the ground up.
Added 21 mins ago
ME
Senior Industrial Hygienist - Consulting (CIH)
Montrose Environment
Denver, CO
- $100,000 to $150,000 USD / year
Computer and data management skills in a Windows-based platform
Added 25 mins ago
Lead Platform Engineer
Valeris, Inc.
Remote, United States
In the role of Lead Platform Engineer, you will own the end-to-end architecture of the patient services platform, ensuring Salesforce Life Sciences Cloud, orchestration and workflow…
Added 31 mins ago
Information Security Risk Specialist, Mid
BOOZ, ALLEN & HAMILTON, INC.
Honolulu, HI
Experience with Amazon Web Services (AWS), Azure, or Google Cloud Platform (GCP)
Added 32 mins ago
Research Associate - Data Curation
Drug Hunter
Remote, United States
…deep into the scientific literature? Do you enjoy curating data and extracting insights to help advance science? If you are a curious and rigorous data enthusiast, and want to help drug…
Added 32 mins ago
Research Associate - Data Curation (contract, US/Europe)
Drug Hunter
Remote, United States
…deep into the scientific literature? Do you enjoy curating data and extracting insights to help advance science? If you are a curious and rigorous data enthusiast, and want to help drug…
Added 32 mins ago
Director, UX and Product Design
Drug Hunter
Remote, United States
Drug Hunter is a B2B scientific intelligence platform for biotech/pharma R&D scientists that empowers them to discover the medicines of the future. We serve most of the top global biotech &…
Added 32 mins ago
Director, Scientific Data & Informatics
Drug Hunter
Remote, United States
The Director, Scientific Data & Informatics will own the integrity, structure, and evolution of Drug Hunter’s scientific data across our knowledge platform and scientific databases. You…
Added 32 mins ago
Director, Scientific Data & Informatics
Drug Hunter
Remote, United States
The Director, Scientific Data & Informatics will own the integrity, structure, and evolution of Drug Hunter’s scientific data across our knowledge platform and scientific databases. You…
Added 32 mins ago
Senior Director of Finance
Drug Hunter
Remote, United States
Drug Hunter is a B2B scientific intelligence platform for biotech/pharma R&D scientists that empowers them to discover the medicines of the future. We serve >250 R&D institutions, including…
Added 32 mins ago
Channel Marketing Specialist
Drucker Diagnostics
Port Matilda, PA
Maintain and interpret HubSpot data related to partner-level campaigns, engagement, lead flow, and lead hand-off to sales teams.
Added 32 mins ago
Channel Marketing Specialist
Drucker Diagnostics
State College, PA
Maintain and interpret HubSpot data related to partner-level campaigns, engagement, lead flow, and lead hand-off to sales teams.
Added 32 mins ago
Commercial Credit Analyst I – Middle Market - Great Entry Level Opportunity for those with a degree in Finance or Accounting
TD Bank, N.A.
NY · Ramsey, NJ · Melville, NY
May maintain credit files, monitor data such as updated financial statements and prepare updated analysis memos
Added 35 mins ago
Group Vice President Research, Devices and Consumers
Jobgether
Remote, United States
Track developments across on-device and edge AI, silicon, models and agents, operating platforms, connectivity, developer ecosystems, and related technologies.
Added 35 mins ago
Director, Digital Experience & Web Strategy
Jobgether
Remote, United States
…appointments. Combining strategic leadership with hands-on platform expertise, you will oversee enterprise CMS capabilities, website governance, integrations, and optimization initiatives.…
Added 38 mins ago
AC
Mainframe Developer (Unisys OS2200)
AG Consulting Partners, Inc.
Remote, United States
- $115,000 to $145,000 USD / year
…teams, and business stakeholders to enable reliable and secure data exchange between legacy applications and the Workday…
Added 52 mins ago
RevOps Manager
Dreamdata
Remote, United States
…opportunity to help shape the next generation of our internal platform and data…
Added 55 mins ago
LV
GIS Developer (Option to Underfill)
Las Vegas Valley Water District
United States
- $113,486 USD / year
…candidate will be hired on at the following salary: Associate GIS Developer:…
Added 56 mins ago
PeopleShores ATC - Business Architecture Associate – Columbus/Tampa - NAELFY27
Accenture
St. Petersburg, FL
Help create and deliver platform and custom-designed solutions under the guidance of senior team members
Added 1 hour ago
Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
…involving HL7 FHIR APIs and electronic health record (EHR) data. You will contribute to improving software quality, identifying potential issues early, and ensuring reliable application…
Added 1 hour ago
J
Lifecycle Marketing Manager
Jobgether
Remote, United States
- $84,000 to $97,000 USD / year
…partnering with Revenue Operations and Technology teams on platform capabilities, integrations, data requirements, and…
Added 1 hour ago
Enterprise Account Executive
Jobgether
Remote, United States
…understand their challenges and position innovative AI-powered data preparation and analytics solutions. Working closely with Marketing, Sales Development, Engineering, Product, Legal, and…
Added 1 hour ago
Product Designer
Cisco Systems, Inc.
San Francisco, CA · San Jose, CA
…their networks. We work closely with product, engineering, data, AI, and platform partners to make advanced technical capabilities useful, trustworthy, and…
Added 1 hour ago
Founding SDR
Actioneer
Remote, United States
At Actioneer, we’re building a voice-first customer engagement platform to help enterprises provide intuitive, consumer-grade experiences for their customers. Our suite of SLMs is designed…

Amazon

Cloud Technical Account Manager, ES - NAMER - US-SMB

Herndon, VA, United States

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Job details

Experience: 3+ years of technical engineering experience
Posting language: English
Posted: Oct 16, 2026

Original job description

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.

The TAM role is not directly hands on keyboard within the customer's environment for troubleshooting customer support issues rather you will work with appropriate engineers and service teams to see issues through to resolution.

More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.

Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep your customers' AWS environments operationally healthy and resilient.

The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.

The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation come join us!

Key job responsibilities

The TAM role is not directly hands on keyboard within the customer's environment for troubleshooting customer support issues rather you will work with appropriate engineers and service teams to see issues through to resolution.

A day in the life

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

3+ years of technical engineering experience
Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
Bachelor's degree

Preferred Qualifications

Experience with AWS services or other cloud offerings
Experience in internal enterprise or external customer-facing environment as a technical lead
Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions
Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, GA, Atlanta - 131,300.00 - 177,600.00 USD annually

USA, TX, Dallas - 131,300.00 - 177,600.00 USD annually

USA, VA, Herndon - 131,300.00 - 177,600.00 USD annually

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More about this job

Skills

AWS
Troubleshooting
Customer service
Amazon DynamoDB
Risk management
Cloud computing
DevOps
Recruitment
Mental health

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