Jobs in the United States

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Staff/Senior/Managing Veterinarian - DC / Maryland / Virginia
Small Door Veterinary
Washington DC, DC · McLean, VA · Bethesda, MD
- $140,000 to $210,000 USD / year
- Mentor, manage and oversee doctors relating to their clinical skills and individual performance metrics concerning client satisfaction, teamwork, medical quality, record keeping, and…
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CC
Assistant Store Manager
Community Choice Financial Family of Brands
Bay Minette, AL
- $16 USD / hour
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
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Clinic Registered Nurse Lead
Sheridan Memorial Hospital
Sheridan, WY
Essential daily duties include rooming patients, reviewing patient history and assessing the health status of patients by collecting and analyzing patient data. Staff will be responsible…
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Assistant Manager
VIOC
Abilene, TX
- $19.5 USD / hour
From day one, you’ll get the hands-on training and support you need to thrive as an Assistant Service Center Manager. All you need to do is bring your positive attitude, attention to…
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Assistant Manager
VIOC
Abilene, TX
- $19.5 USD / hour
From day one, you’ll get the hands-on training and support you need to thrive as an Assistant Service Center Manager. All you need to do is bring your positive attitude, attention to…
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Assistant Manager
VIOC
Tallmadge, OH
- $21.25 USD / hour
From day one, you’ll get the hands-on training and support you need to thrive as an Assistant Service Center Manager. All you need to do is bring your positive attitude, attention to…
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Assistant Manager
VIOC
Rockford, MI
- $22 USD / hour
From day one, you’ll get the hands-on training and support you need to thrive as an Assistant Service Center Manager. All you need to do is bring your positive attitude, attention to…
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Assistant Store Manager
Community Choice Financial Family of Brands
Bay Minette, AL
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
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TB
Culinary Curriculum & Training Manager
Taste Buds Kitchen - HQ
Chester, MD
- $70,000 to $80,000 USD / year
…remote flexibility on Mondays for dedicated curriculum writing and administrative development, depending on test-kitchen and training…
Added 1 min ago
EU
Assistant Camp Director
Easterseals UCP
New Castle, VA
- $40,000 to $45,000 USD / year
Lead with Purpose. Empower with Compassion. Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services three years in a row! Position Snapshot Location: New…
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Project Manager
CGI Technologies and Solutions, Inc.
Crystal City, VA
We are seeking a Momentum experienced leader committed to delivering quality customer service and pursing business development opportunities. You'll be joining the National Security and…
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Full Time Center Director - Elementary School (Colonial Trail)
Henrico Education Foundation
Henrico, VA
- Full-time
Assist other Program site needs as assigned with Program planning (activities, supplies, etc) and creating lessons that enhance learning and social development
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Life Cycle Logistics Management Analyst
CACI International
Fort Belvoir, VA
…geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.…
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AI
Evening Janitorial Area Manager
ABM Industries
Midlothian, VA
- $50,000 to $53,000 USD / year
Training and Development: Identify training needs and opportunities for Janitorial/Warehouse staff. Provide training sessions on cleaning techniques, equipment usage, safety procedures, and…
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UG
Home Health RN, Fridays, Saturdays, Sundays, OASIS
UnitedHealth Group
Williamsburg, VA
- $71,677 to $107,516 USD / year
As a Nurse Case Manager, you will guide patients and families through the care continuum by assessing needs, coordinating care, supporting discharge and transition planning, and managing…
Added 1 min ago
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Operations Manager
Anterior
New York City, NY
- $190,000 to $210,000 USD / year
We're growing quickly, so our operations need to keep pace with our products. As Operations Manager, you'll tackle challenges across the business and see them through from start to finish.…
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Team Lead
CircusTrix, LLC
Dublin, CA
No need to be a fully developed manager just dependable, driven, and ready to learn. You’re the kind of person who shows up, jumps in, and sets the tone. When senior leaders aren’t on-site,…
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CC
Proposal Manager
Curtiss-Wright Corporation
Ashburn, VA
- $130,800 to $145,000 USD / year
…member of the Proposal Solutions team by planning, developing and producing all proposal deliverables required by the solicitation. You should also be able to provide a hands-on approach to…
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Information Assurance Security Engineer - Top Secret
General Dynamics Information Technology
Springfield, VA
Report, document and investigate all security related incidents; assist with development and implementation of corrective measures.
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Cybersecurity Policy Writer
CACI International
Springfield, VA
…geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.…
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O&O Park Team Lead
CircusTrix, LLC
Baytown, TX
No need to be a fully developed manager just dependable, driven, and ready to learn. You’re the kind of person who shows up, jumps in, and sets the tone. When senior leaders aren’t on-site,…
Added 1 min ago
Senior Technical Scrum Master and Agile Coach
CACI International
Sterling, VA
…geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.…
Added 1 min ago
Technical Program Manager
CACI International
Sterling, VA
Lead a team of 60+ developers and engineers that develops and maintains mission critical systems. This Technical Program Manager position manages mission management applications that cover…
Added 1 min ago
CORPORATE FINANCIAL PLANNING & ANALYSIS ANALYST 3
Huntington Ingalls Industries
Newport News, VA
HII’s corporate team is responsible for providing strategic direction across technological and business disciplines, including accounting, finance, human resources, sales, operations,…
Added 1 min ago
R
Onsite Community Association Manager - HOA (MBSC6926a)
RealManage
Myrtle Beach, SC
- $68,000 to $72,000 USD / year
· Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Amazon Web Services, Inc.

Technical Program Manager III, Customer Outcomes and Resilience Engineering

Seattle, WA, United States
Dallas, TX, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Are you passionate about driving change and transforming how organizations deliver customer resilience at scale? The Customer Outcomes and Resilience Engineering (CORE) organization is seeking a results-oriented Technical Program Manager to create and drive projects and programs that support a unified real-time incident response and complex escalation recovery function into a single AI-first operating model. You will help deliver work in support of the transformation of a 300+ person organization from reactive to proactive - resolving customer issues, preventing recurrence, and shipping production AI capabilities at scale.

As a Technical Program Manager in CORE, you will lead projects aligned to our regional leaders, helping to own and define how the organization scales customer resilience and onboarding across regions. Working with Generative AI and Agentic AI technology initiatives, you will partner with business leaders to understand their requirements across critical incidents and escalations, and collaborate with builder teams to create scalable long-term mechanisms that turn every incident into an input that improves the system. Your work will keep the flywheel between front-line resolution and upstream service improvement compounding quarter over quarter, delivering the Unified Operations set of services that delight our customers.

Key job responsibilities

Drive end-to-end delivery of complex cross-functional programs that unify incident detection and response with escalation services, managing the lifecycle from requirements definition through implementation and operational excellence
Partner with regional business leaders and engineering teams to define technical requirements and create scalable mechanisms that transform reactive processes into proactive AI-enabled systems
Participate in architecture discussions and technical strategy decisions, using your technical judgment to question proposals, test assumptions, and ensure solutions scale to meet the ambitious business case across four global regions
Build consensus across stakeholders including field operations, engineering, product, and senior leadership by providing clear context on business and technology choices, harmonizing discordant views, and driving crisp decisions
Analyze program health through metrics and data, proactively identify and mitigate risks before they become blockers, and drive continuous process improvements that simplify operations and eliminate barriers to innovation

A day in the life You will organize design reviews with partner engineering teams, asking probing questions to ensure designs meet customer needs. You will break down large, complex problems into manageable pieces, create strategic narratives for leadership reviews, and drive resolution of blockers across the organization. Your proven track record of taking end-to-end ownership will enable you to successfully deliver results in a fast-paced and dynamic business environment where you influence without explicit authority. You will be highly analytical, resourceful, customer-focused, and team-oriented, with the ability to work independently under time constraints to meet deadlines.

About the team CORE combines Incident Detection and Response (IDR) and Enhanced Support Services (ES2) under single leadership as one operational team. Running 24x7 across four regions for top-tier customers, CORE is part of Amazon Web Services Applied AI Solutions, an organization building toward a future where every business innovates with Amazon AI teammates. We build AI solutions that improve human capabilities and transform entire business functions, creating end-to-end products that surprise and delight out-of-the-box.

We pursue ambitious opportunities with conviction and are looking for builders who share that mindset. Our team is focused on transforming how we deliver customer outcomes - turning every incident into an opportunity to improve the system and shipping production AI capabilities at scale. You will work in an inclusive culture that empowers team members to deliver the best results for our customers through collaboration, innovation, and continuous learning.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic qualifications

6+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Dallas - 148,700.00 - 201,200.00 USD annually USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

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Skills

AWS
Incident response
Leadership
Work independently
Meet deadlines
Cloud computing
Program management
Software development
Project management
Recruitment
Mental health

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