Jobs in the United States

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District College and Career Counselor
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Must have highly effective interpersonal skills
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Call Center Quality Assurance Supervisor - Remote CA
Gainwell Technologies LLC
Any city, CA
- $61,000 to $87,100 USD / year
…and puts a premium on work flexibility, learning, and career…
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Director, Player Services
Churchill Downs Incorporated
Lexington, KY
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Senior Deal Desk Manager
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Sales Leadership Trainer
Motive
Remote, United States
You've defined a manager coaching framework and scaled frontline manager development in coaching, deal inspection, and pipeline management.
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Senior Product Builder, Field Experience and GTM, Fusus
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Director of Human Resources
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…understanding of multi-unit operations, employment regulations, talent management, and organizational development. This individual will serve as a strategic business partner, providing…
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HR Generalist
MILWAUKEE ELECTRIC TOOL CORP
Brookfield, WI
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Added 3 mins ago
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Alpha TLM Product Architect and Strategy-Transaction Lifecycle Management, Vice President
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- $110,000 to $188,750 USD / year
Act as liaison between business and technology teams to support product demand opportunities as part of the Transaction Management product strategy and development
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Quality and Test Automation Platform Engineering Manager, VP
SSB&T
Quincy, MA
- $120,000 to $202,500 USD / year
…and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid…
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Warehouse & Distribution Sales Representative
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Business Development & Opportunity Management
Added 3 mins ago
Advisor/Case Manager HS21+, GED, AHS EDCAP
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Added 4 mins ago
Manager Software Engineering
RELX Inc. Company
Alpharetta, GA
Successfully partner and lead large offshore resources in solving complex business needs. Perform reviews to ensure enterprise and architectural standards and processes are followed.…
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Sr Product Manager** EST Coast Preferred
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…project execution. Individuals in this role will own product development plans and represent their feature(s) within the cross-functional team proposing new feature ideas that address a…
Added 4 mins ago
Associate
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Associate, Capital Market Data Services
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Vice President
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…derivatives products, clearinghouse workflows, margin & risk management and clearing-broker business models are required. Maintain relationships with CCPs and clearing-brokers, including…
Added 4 mins ago
Principal Software Architect
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You will partner with analog, digital, firmware, software, systems, applications, and product teams to turn complex customer problems into scalable product architectures. You will influence…
Added 4 mins ago
Principal System Architect
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You will partner with analog, digital, firmware, software, systems, applications, and product teams to turn complex customer problems into scalable product architectures. You will influence…
Added 4 mins ago
Production Manager
Flextronics International USA, Inc.
IL
Partners with team and management in the development of the strategic plan and Annual Operating Plan (AOP) for the function.
Added 4 mins ago
Sr Strategic Deal Lead
FLEXTRONICS INTERNATIONAL USA, INC.
Remote, United States
Must have strong financial acumen
Added 4 mins ago
Sales Enablement Manager
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United States
…- be willing to stretch beyond what’s comfortable, own your development, and invest in the potential of the people around you. Every voice matters, and no one person is bigger than the…

Amazon Web Services, Inc.

Tech Business Development Manager (BD), Enterprise Support

Arlington, VA, United States
Seattle, WA, United States
Dallas, TX, United States

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.

Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

Key job responsibilities

Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adoption of Enterprise Support
Analyze drivers of Enterprise Support adoption and identify levers for improvement
Identify, design and execute controlled experiments in driving Enterprise Support adoption
Review and analyze Enterprise Support pricing and costing, ensuring savings are passed on to our customers
Quantify impact of Enterprise Support adoption on AWS Platform adoption, estimate the ROI of Support investments in accelerating AWS platform adoption
Develop and refine sales collateral, reference cases and value proofs for customers and partners
Drive commercial innovation in Support, e.g. differentiated support offerings per customer segment · In conjunction with Field Enablement, create Support related training programs and material for the Public Sector field team so that they can properly articulate the Support value proposition
Work with stakeholders across Public Sector Sales, Premium Support, and Enterprise
Prepare and present business reviews to the senior Sales and BD management team
Drive Enterprise Support deals end to end with Sales

A day in the life As Enterprise Support BDM, you will be part of the AWS Worldwide Public Sector Enterprise Support organization. You will define the strategy and own the go-to-market (GTM) efforts for Support, with the objective to increase adoption for paid support offerings amongst Enterprise customers while maintaining target margin performance, and using Support to accelerate AWS platform adoption for the customers. You will engage our customers to understand why they need Enterprise Support (or why not), what are the pain points and obstacles in their current support offering. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, pricing) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support in driving AWS platform adoption, estimate the ROI, and design and execute initiatives to help accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support value proposition, in order to build long-term business opportunity. You will engage partners to develop and pilot new Support offerings via the partner ecosystem.

The ideal candidate will possess a keen business sense and exceptional analytical skills, is able to articulate and communicate a clear value proposition across customers, partners, and within the AWS organization, and its comfortable working across internal functions and geographies. The candidate will be naturally curious, going beyond the obvious to discover unexpected insights and translate those into tangible business value.

About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic qualifications

5+ years of developing, negotiating and executing business agreements experience
5+ years of professional or military experience
5+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
Experience developing strategies that influence leadership decisions at the organizational level
Experience selling enterprise software or cloud-based applications
Experience explaining complex technical concepts to various business and technical audiences
Experience presenting to both technical and non-technical executive audiences
Must be US citizen and reside in USA.

Preferred qualifications

Experience interpreting data and making business recommendations
Experience interpreting data and making business recommendations across leadership and cross-functional teams
US government security clearance preferred (or able to get cleared).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Dallas - 147,900.00 - 200,100.00 USD annually USA, VA, Arlington - 147,900.00 - 200,100.00 USD annually USA, WA, SEATTLE - 147,900.00 - 200,100.00 USD annually

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More about this job

Skills

Sales
AWS
Technical support
Analytical skills
Leadership
Recruitment
Mental health

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Work requirements

Jobs in the United States