Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
Lead Broadcast Engineer
University of Georgia Staff
GA
The Lead Broadcast Engineer will lead all engineering operations for Georgia Athletics to deliver first‑class broadcast experiences. The role provides hands‑on and supervisory…
Added 1 min ago
Labor Relations Specialist-Kiewit Nuclear Solutions-Idaho Falls, ID
Kiewit
Idaho Falls, ID
At Kiewit, the scale of our operations is huge. Our construction and engineering projects span across the United States, Canada, and Mexico, improving and connecting communities with every…
Added 2 mins ago
WW
Sr Consulting Systems Engineer, Higher Education CA
World Wide Technology Holding, LLC
Los Angeles, CA
- $165,000 to $175,000 USD / year
7+ years of progressive pre-sales experience in technical consulting, systems engineering, or technical specialist role, performing solution design and customer-facing responsibilities.
Added 2 mins ago
II
Site Admin I (Multiple Locations)
IEA Infrastructure and Energy Alternatives
Dallas, TX
- $22 to $23.5 USD / hour
Provide administrative support to the on-site project management team and site-based employees.
Added 3 mins ago
Telecommunications Specialist TS/SCI
Amentum
Phoenix, AZ
Work Schedule: Work is performed Monday – Friday in office
Added 3 mins ago
Senior Technical Support Specialist
Fortinet
Sunrise, FL
…collaborative ethos, working seamlessly with global customers, internal engineering teams and product development groups. Our team culture emphasizes continuous learning, innovation, and a…
Added 4 mins ago
Law IT Help Desk Technician, School of Law
UVA Health
Charlottesville, VA
Maintain strong working relationships with IT professionals in areas such as network services, software systems engineering, and application development to secure timely resolution on…
Added 5 mins ago
FE
Manager, Data Science and Operations Research
Federal Express Corporation
Memphis, TN · Plano, TX · Moon Township, PA
- $9,719.96 to $13,812.57 USD / month
Candidates must live within 50 miles of the campus location
Added 5 mins ago
Software Engineer
Red Arch Solutions
Annapolis Junction, MD
Demonstrated experience in network metadata processing, manipulation, and analysis in support of intelligence analysis
Added 5 mins ago
Field Sales Engineer - Canada
Keenfinity
Remote, United States
Candidates must reside in Canada · Must possess strong presentation and demonstration skills
Added 5 mins ago
Regional Product Manager, Optical Networks
Nokia
United States
…and customer needs into feature sets, and partner with sales, engineering and account teams to deliver high‑capacity, power‑efficient, rapid‑deployment solutions that enable next‑generation…
Added 7 mins ago
Technology M&A Senior Associate
Grant Thornton
Chicago, IL · Houston, TX · Denver, CO · San Francisco, CA · Boston, MA · NY · Edison, NJ · Philadelphia, PA · Charlotte, NC · Arlington, VA · Dallas, TX · Minneapolis, MN · Los Angeles, CA · Bellevue, WA
…on delivering enterprise technology diligence and execution support for Private Equity and strategic clients across the transaction lifecycle. This role is centered on enterprise technology…
Added 7 mins ago
Distribution EIT/Designer
HDR
Charlotte, NC
…in the preparation of project deliverables (examples include engineering drawing packages, cost estimates, and project…
Added 7 mins ago
Senior Kubernetes Platform Engineer AWS GitOps
3Core Systems, Inc
Peoria, IL
Must Have Skills/Attributes: Automation, AWS,
Added 7 mins ago
Senior Client Solutions Manager
J.E. Dunn Construction Group Inc P
Austin, TX
Valid and unrestricted drivers license required
Added 9 mins ago
GM
Supply Chain Logistics Associate - Campus Recruiting
General Mills, Inc.
Chanhassen, MN
- $11.41 USD / hour
Managing the flow of raw materials and finished goods throughout the supply chain network, ensuring efficient and cost-effective operations
Added 9 mins ago
A
Electromechanical Assembly Technician
Aerotek
Chaska, MN
- $28 to $33 USD / hour
…combines hands-on technical work with collaboration across engineering and production teams to support an efficient, high-quality manufacturing…
Added 9 mins ago
Maintenance/Facilities Engineer
Rolls-Royce
Mankato, MN
…for designing, implementing, and maintaining electrical and network systems and equipment to support facility operations. This role oversees installation, maintenance, and project…
Added 9 mins ago
HT
Application Engineer II
Honeywell Technologies
Plymouth, MN
- $110,000 to $137,000 USD / year
YOU MUST HAVE
Added 9 mins ago
Maintenance Automation Technician
Entegris
Bloomington, MN
Follows standard Engineering and Technology practices and procedures. Participates in Entegris' continual quality improvement process and dedication to customer satisfaction.
Added 9 mins ago
O
Director, Site Operations - Saline Township, MI
Oracle
Saint Paul, MN
- $146,300 to $306,400 USD / year
…region, setting strategic direction for performance monitoring, network evaluation, capacity analysis, and continuous improvement in close collaboration with executive leadership. Supports…
Added 9 mins ago
Client Technology - Senior Software Engineering with AI Capabilities
EY
Saint Paul, MN
Develops strong working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop and engineer leading solutions
Added 10 mins ago
SA
EM/RF Test Engineer IV
Scientific Applicati
Colorado Springs, CO
- $95,000 to $145,000 USD / year
…charter to create new and emerging technology innovations in support of commercial and government organizations. We have expertise in RF, EMP, Pulsed Power, Acoustics and Threat Warning…
Added 10 mins ago
Network Implementation Engineer I - Minneapolis, MN
AT&T
Minneapolis, MN · Bloomington, MN · Saint Paul, MN
We are seeking a Network Implementation Engineer I to support OSP network design, financial processes, and regulatory coordination across multiple projects. This role manages engineering…
Added 10 mins ago
Network Implementation Engineer I - Minneapolis, MN
AT&T
Minneapolis, MN · Bloomington, MN · Saint Paul, MN
We are seeking a Network Implementation Engineer I to support OSP network design, financial processes, and regulatory coordination across multiple projects. This role manages engineering…

Amazon Web Services, Inc.

Support Engineer II, AWS Support Engineering

Seattle, WA, United States
Herndon, VA, United States
Dallas, TX, United States

Apply on amazon.jobs About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

As a Unified Operations Engineer, you will serve as a senior technical expert and principal customer advisor across the full breadth of AWS services. This role combines expert-level technical troubleshooting with strategic customer engagement - you will lead resolution of complex, multi-service issues while serving as the "voice of the customer," crafting and executing strategies that drive adoption, operational excellence, and business value for your customers.

You will leverage deep expertise across cloud technologies to help customers succeed at scale. You will act as a Cloud Ambassador across AWS products, providing customers with strategic technical guidance, advocacy, and best-practice solutions to keep their AWS environments operationally healthy and resilient.

Key job responsibilities Lead resolution of critical, highly complex customer problems that may span multiple AWS services, applying expert-level troubleshooting techniques to provide tailored solutions, and diving deep into root cause analysis.

Serve as the principal technical advisor for customers, proactively crafting and executing strategies to drive AWS adoption and use of services including EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT, and many more.

Effectively represent AWS within customer environments, driving discussions with senior leadership regarding incidents, architectural trade-offs, support strategies, and risk management.

Provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep customers’ AWS environments operationally healthy and resilient.

Leverage customer relationships to understand business/operational needs and technical challenges, helping customers achieve the greatest value from AWS.

Provide feedback to internal AWS teams on how to improve services and identify patterns across your customer portfolio to proactively prevent issues.

Drive initiatives that improve support-related processes and customer experience, including tutorials, how-to videos, technical articles, and trainings.

Collaborate with internal engineering and service teams to see complex issues through to resolution.

Continuously develop technical skills across groundbreaking cloud technologies and professional competencies.

Act as interviewer in hiring processes and coach/mentor team members across both technical and customer-facing disciplines.

Act as the senior technical escalation point in your domain for complex, large-scale issues affecting customers’ production systems.

Lead cross-team technical efforts for customers, coordinating across multiple AWS service teams to deliver unified solutions.

Help customers test their response plans through game days and disaster recovery exercises.

Design tools, patterns, and review methods that other engineers adopt beyond your own customers.

A day in the life Your day will blend expert technical problem-solving with strategic customer advisory. You may start the morning leading resolution of a critical multi-service incident, coordinating across engineering and service teams to drive root cause analysis and deliver a tailored solution. Later, you could be conducting a proactive operational health review for a customer, applying the AWS Well-Architected Framework to identify risks and recommend improvements. You will drive discussions with senior customer leadership on trade-offs, support strategies, and long-term cloud roadmaps - all while developing content and mentoring team members that elevate the broader organization.

About the team AWS Support is a customer-facing global organization that provides technical support and strategic guidance to customers worldwide. As a member of this team, you will be at the forefront of transformational cloud technology, operating on a follow-the-sun model. You will support a global list of companies and developers - from innovative startups to Fortune 500 enterprises - helping them leverage a growing set of AWS services and features to run their mission-critical applications.

Amazon values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience
3+ years of technical engineering experience
Experience with operational parameters and troubleshooting for three (3) or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data & Analytics, Security, or Application Development in a distributed systems environment
Demonstrated experience in a customer-facing environment as a technical lead or advisor
Proven ability to drive discussions with senior technical and business stakeholders regarding incidents, trade-offs, and risk management
Experience leading technical work across teams, such as incident response, migrations, or customer engagements
Experience building with AI and AI agents in daily engineering work Preferred qualifications
Knowledge of operating systems, hardware, storage, network, security, database administration, and cloud infrastructure
Experience with AWS services or other cloud offerings
Understanding of the AWS Well-Architected Framework pillars and ability to apply them to customer architectures, implementations, and solutions
Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges
Experience with scripting languages and coding skills in one (1) or more of the following: Python, Ruby, C/C++/C#, Node.js, Java, or PHP
Knowledge of security technology and concepts (Authentication, Authorization, Single Sign-On, Cryptography, etc.)
Experience in at least one of these technology areas: DevOps, Serverless, Software Development and Design, CI/CD, AI/ML, Storage, Networking, or Databases
Experience with virtualization, orchestration, and cloud computing (e.g., Hypervisors, VMware, Xen)
Experience with continuous integration and continuous delivery (CI/CD) pipelines
AWS Certifications (e.g., Solutions Architect Professional, DevOps Engineer, or specialty certifications)
Experience managing incidents for business-critical systems in a 24x7 environment, including leading post-incident reviews
Experience working inside customer teams as a forward-deployed engineer, solutions engineer, or consultant

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Dallas - 95,600.00 - 160,000.00 USD annually USA, VA, Herndon - 95,600.00 - 160,000.00 USD annually USA, WA, Seattle - 95,600.00 - 160,000.00 USD annually

Apply on amazon.jobs About employer

More about this job

Skills

AWS
Troubleshooting
Cloud technologies
Root cause analysis
Amazon DynamoDB
Problem solving
Leadership
Coaching
Cloud computing
Computer science
Technical support
Data analysis
Risk management
Incident response
Database administration
Python
Ruby
C
C++
C#
Node.js
Oracle Java
PHP
DevOps
Software development
CI/CD
ML
VMware
Recruitment
Mental health

Report this job

Work requirements

Jobs in the United States